Chevrolet Chilpancingo

The service is terrible, my car came in with a problem and left with like 3 more, they don't resolve doubts much less problems, I don't know if they don't have experience but it's really terrible, it's better to look for solutions outside

Excellent attention provided by the ladies, they explain quite well, answer users' questions and appropriate health protection measures are being taken.

OMODA Villahermosa

Apart from being beautiful and elegant, very good vehicles, excellent quality-price ratio and excellent attention provided, especially from the sales advisor Jenner Jiménez from the test drive to the delivery of the vehicle. 100% recommended

We are very satisfied, because the Sales Advisor Jenner Jiménez gave us very good attention, and the good test drive he offered us, we are sure that we will make a good purchase 🤩👏🙏🏻

The super futuristic models and the best thing is the attention of the highly trained advisors with great knowledge of what they sell, especially Jenner Jiménez recommended

Excellent dealership, good service from the advisors and nice cars at a good price

JENNER excellent seller!!! Very attentive and decisive!!!!

Honda Villahermosa

Terrible service, I sent my car for maintenance and the performance decreased and they are not responsible for anything...they are shameless

They never answer the phone, calls for service pick up and don't bother to at least say wait a moment 😡

TERRIBLE customer service, from purchase to warranty services. They answer when they want, they are rude and it seems that you are doing them a favor when buying a car or service.
In addition to that, they have a lousy service area, just in 2022 they integrated other washing packages that, apart from being expensive, leave them dirty.

Grupo Cruces | Chevrolet Villahermosa

The secretary Anita was very kind and helpful, loved her!

Tabasqueña de Autos y Camiones

Great service. The advisor was very friendly and helpful.

Good attention and service, the arrangements are on time and they usually receive you within the time established for each appointment. The service is exceptional.

Excellent attention from the advisor Yesenia Collado, very attentive, committed, responsible and zero abusive. I am very satisfied with their work throughout the purchasing process. Recommended.

I have a very bad experience if they offer you their car since it is from the same Chevrolet. To purchase the unit, think about it beforehand since it is not certain that they will give you the unit since they fill out the contract with some alterations and then ask for it. Advisors ask for money to help you. And on the contrary, you continue to lose money and they put a lot of obstacles in your way and in the end if you cancel they take a percentage of what you have given when you pay the paperwork to do the study that they receive. It is my experience that I have been like this for a year without knowing anything and on the contrary they give me more excuses
I hope my comment helps you

Very good service, staff very attentive to questions. Excellent

Chevrolet Universidad

They remodeled the façade, before displaying the vehicles, now they expanded and put in tall glass, and the cars are displayed on one side of it and also inside the building.

Terrible attention in service. I have a pickup truck, which came under warranty for two months and three weeks, what they say is that the part is not arriving, that it arrived but it wasn't, that it is in final tests and finally no one says anything serious and in writing and there is also no evidence that they are actually repairing it. They do not offer any alternative, that is, a vehicle while they repair.

This agency gives a terrible service, the chubby girl ironing her hair like that, my friend, and I waited for her for a while, and at one point she helped me, then she didn't even know what the price of the unit was or how many airbags it has, please train them. your staff this was on Saturday June 26 of this year

Good attention from its staff, very attentive although there is not much variety but in essence good...

AUTOMOTRIZ TABASCO - Fiat

Customer service could improve, if I could buy somewhere else we would.

Good service, somewhat conventional prices and nice units, the only drawback is that new cars are delivered in 30 or 45 days.

Nissan Villahermosa

Terrible service in the service part, delayed service, the person who serves you is the only one who can return your car, if it's time for the talk, forget it, it seems like they're doing you a favor.

Terrible service, if you don't want to have problems, turn to another brand, it's a shame that the cars are good but the majority of the staff are unkind people, the manager is rude, it seems that they give you the car and they back out of the negotiations.

Volkswagen Tabasco 2000

So far a very bad experience, I paid for the vehicle on a Tuesday and they delivered it to me a week later because they did not have availability in their workshop to put some wheels that I bought on it, the steel wheels and plugs that came with it I had to return to ask why they didn't deliver them to me, after that on the second day of delivery, a piece fell off the front and they didn't want to replace it, I ended up buying it, another accessory to be installed, a reverse camera they requested bad and the car was detained for 4 more days at the agency waiting for the correct one to arrive since it was completely disassembled and they could not deliver it, now one more failure, the second part that was put in, fell off again and when replaced They make mistakes again because the wrong piece arrived again.

They welcomed us and took good care of us.
But when it came to defining the vehicle to buy, they told us that it was mandatory to contract insurance with them.
We consulted elsewhere and they do not require us to take out insurance but I can choose freely.
Be careful because they play with the availability to impose things

Terrible, terrible, terrible attention, specifically from Jesús García Frías, on Thursday 09/14/23 I spoke to the agency for an appointment and they generated a diagnosis for the fault that my car is presenting, Jesús García assisted me by telephone, He scheduled me for 09/20/23 at 08:30 am. I showed up for the appointment 15 minutes early, on Wednesday 09/20/23 and after an hour he attended to me saying that my name does not appear on the agenda, that if I wanted to come back another day to schedule the appointment, I prevailed and requested that he attend to me. , I showed myself the call I made to schedule the appointment and after agreeing with the workshop manager he received the vehicle, the vehicle has been in the workshop for 4 days, they have not called me to inform me of the diagnosis and he does not answer my calls At this moment I am going to the agency to file my complaint and remove my vehicle. I believe that none of this reflects what Volkswagen's vision and mission says.

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