NISSAN APATZINGAN

The sales executives I found were kind.
Only that they are going to eat, no one is left in the service workshop or at reception. I was going from outside and I just told them that they would send my car because I couldn't talk to the service people.

I give it 5 stars, because from the entrance they begin with the good treatment from the receptionists, if you do not have an appointment with a salesperson, they provide you with one immediately, to give you detailed information about the car you are looking for or the one you are looking for. you want for yourself, I have also made use of the spare parts area, and very good service, as well as in the service area, they respect the delivery time, as well as the scheduled appointments!

Nissan

They have excellent attention and very good service, they offer promotions to save on the purchase of spare parts and items for tuning

The staff is attentive, they have ample parking. It would be nice if they gave a fresher image to the exhibition such as plants and/or soft colors

Hyundai Tecnologico

Poor Customer Service  I had my appointment for service at 1pm it's been one hour and they haven't started working on my car 🤔 what's the point of making appointment if they don't respect the time.

Por Customer service.  Were not accomodating at all

Excellent attention and service! Very professional staff with advice appropriate to your needs, fast and accessible procedures, many thanks to Isis Moreno for her help with our purchase procedures, 300% recommended

Carsol Chevrolet Villa de Álvarez

Excellent attention from the manager and executive, my respects, kindness, trust and service

Professional advice from the sales advisor Jesús, the attention was warm, positive and respectful. He was patient and provided us with valuable information on each car we requested to see. Thanks for your help Jesus.

Terrible service...... They make people angry, offer and promise a product that they do not have and that they know will not reach them.....

Bad attention to the agenda via message they responded to me and they no longer answered me

Bad service, they didn't offer a soft drink and they didn't even ask for my phone number.

MAZDA COLLISION CENTER COLIMA

The paint they use is of poor quality, the work was done approximately 1 year ago and it is falling off, I do not recommend them at all. They told me that they would paint my face again but that I had to pay 800 because as I went out on the road I had bumps from pebbles, I mean they didn't do their job well from the beginning and they want to charge. And the warranty that's cool. Just by taking it to wash the paint comes off 😂😂terrible material. Think about it before taking it to this place.

Excellent work in the repair of the unit, excellent attention from all the staff, manager, advisors, workshop staff, in general the attention from the Mazda Collision staff was good

Personal attention to the customer, from the consultancy, excellent, at reception they are somewhat distracted.

Fantastic service they provide and very complete in their deliveries
And thank you very much Manuel Vázquez for your wonderful professionalism.

General Motors

Motos Honda Colima

The costumer service was very good the salesman answered all our questions and he was friendly more likely we will do our purchase there because of the nice costumer service.

Very good attention, excellent service and a super brand, I recommend it.

The salespeople are very friendly and knowledgeable about the subject, there is a wide assortment of spare parts and the workshop has a well-qualified service.

The staff is trained to answer the questions you have about a motorcycle that interests you, the prices are correct and they have an option in installments, they also offer maintenance service for your motorcycle

Andanac Nissan

Chevrolet Colima Automotriz

I received attention that made me waste my time and with a mixed or contemptuous treatment: the salesman Richard along with another salesman pressured me to choose a color of car that I did not want, telling me that they were running out of vehicles like hot cakes and that I had I have to take that one, or I would be left without a car, pressured and dissatisfied.
When I was about to decide, he told me that my credit was not yet authorized. So why the trick of convincing?
It is important to say that from November 25 I submitted all the requirements, they even took my biometric data, from November 25 to December 6 and my financing was still not authorized. According to what he explained to me, it was because of an incompetent colleague...
The worst thing was that since November 23, he told me that my credit was already authorized, which encouraged me to sell my car to make the down payment. By selling it, they made me stay in a very unfavorable situation. It seems that they intentionally seek to leave me in a situation of lack. to sell me what he wanted and how he wanted, a situation where he was the important one and not the client,
Here I don't know if it is particular to this seller and the manager who lets him apply what I consider
Sneaky sales strategies...
On the other hand, there were comments that leave me wondering if everyone will be like this in this agency because among everything described at the time
The salesman Richard Serrano told me that he did not like his job and that he wanted to be a salaryman like me because he had no base salary and he was only hopeful with what he would sell, if he did not sell he would not eat expressly that the situation in which the company has them was unfair. agency, I also spoke badly of a fellow saleswoman who is on the left side and another who is on the right side, I throw out nuances and arguments, this was
when I asked for a tint for the windows of the car that I was interested in, and he took me almost to the planter at the entrance where
He tried to convince me to pay for a tint outside the agency's services, arguing that the agency was stealing my money, since the tint I wanted cost half as much with the same one they hire there.
But if Richard talked to him it would be cheaper,
while he was saying this next to the nissan that is in front of chevrolet richard had a used chevrolet for sale and with shouts he told a man that it was at 125 thousand, he apologized for the shouts and complained that the manager scolded him if He put that used car next to a Chevrolet, so he continued with the work of convincing to polarize a car that he still could not sell me because my financing was not authorized and I, without knowing yet and wasting time, always acted in a way to help me, exposing to his salesman friend and another who prepares the cars to deliver as benefactors for the clients because the agency is a thief.
What was explained above makes me think that here first are the clients who buy in cash and that the clients who seek financing are left in a negative term of which they can be used to sell them whatever they want, get money from them with outside services. of the agency and reluctantly, which makes sense for the agency's convenience... but MAYBE THE CUSTOMER IS NOT THE MOST IMPORTANT PIECE OF A BUSINESS WHETHER THEY BUY WITH CASH OR THEY BUY ON CREDIT.
So, friend at Chevrolet de Rey Coliman, buy in cash so that they give you decent, respectful treatment and do not deceive you.
If your intention is to buy with financing, it is better to look for another option here. In the case of 2 sellers and the manager who leaves them, I don't know if because he is very naive or because he is not in the agency, it is not a good option.
With what I have experienced, I can say that tricky sales strategies were used to get more money from the client, tricks that go beyond formality, honesty as well as honesty, they will make you waste your time and suffer from excessive stress and more negative situations. .

Good facilities and excellent customer service.

Nissan Rancagua

Excellent service. Yadira is amazing and very helpful. She goes above and beyond

Excellent Attention and Service 100% recommended.

Excellent place to buy either your first car or the next one. Good service from all the collaborators who work there.

Excellent service from seller Noe Zárate. Personalized and professional attention, which is complemented by the quality of the brand and its facilities. Super recommended. Don't miss the opportunity to take a test drive.

Every time I go to get my car serviced I get more disappointed.

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