VOLKSWAGEN PARTS SOURCES

Good parts store, has plenty of inventory. The prices are normal, although suddenly there are good offers. Good attention from the people who serve.

As always, very good service and you can find original spare parts or some other options, I always buy there because they serve me very well

They never answer me by phone, but in-person attention is very good.

Excellent repair shop, if they don't have the parts they will get them for you, excellent service.

Good service, very patient, affordable prices

Ford Cever Universidad

It costs a lot to get help to make a service appointment or to follow up on the work they are doing on your vehicle. However, it is important to highlight that the services and work that they did for me were done with great quality and I have no complaints about that.

A bit disappointed with the workshop service, since they only receive by appointment, and I felt that the person who assisted us only wanted to sell more repairs than what I was requesting, too insistent on doing extra things that were not necessary and was They asked, by refusing to allow additional repairs to be made to what was requested, they denied us the service and required us to return another day with an appointment, I ended up taking my car to another place where they immediately gave me the requested attention and without that insistence of selling me additional repairs

The truth is, the service they offer here is very bad. If you can avoid the place, do so.
My car entered because they crashed. The shop had to accommodate and replace some parts.
Apart from the fact that it took them months to serve us and that they repeatedly told us to leave the car, and then in the end it was better another day, when they finally "fixed" the car, they gave it to us with nuts, screws and staples missing and with a sound in the engine that the car didn't have before. When we complained to them they did not want to take responsibility until we told them that we were going to give them one last opportunity to check the car before calling the insurance. We left the car with them again to give them the opportunity to review it and correct their mistake, and they delivered it to us with all the missing screws afterwards, but still with the sound it had before. They denied the sound was their fault and did not make the slightest effort to check it.
In the end, I had to take my car to a tinker and it turned out that the assembly they did here on this Ford was poorly done, and the sound would have been fixed by checking that the parts were correctly installed.
Don't go here. They are very bad at doing things and worse at customer service.

Bad communication. I bought a NEW van and they are delivering it to me with transport mileage from Monterrey to Reynosa when I clearly asked that I want it completely NEW and I asked thousands of times if they would move it by tow truck or godmother to which they said yes.

A thousand cans with the insurance issue by taking it out there with themselves.

City Store Cresta

Flagship VW dealer in Mexico. Great place!

In this agency they do not suffer from stock of units, I contacted the advisor Jair Mercado through Social Networks and from the first moment the attention was very good, the delivery was fast, less than 2 weeks I already had the car when in other places they drive to 2 month waiting times, the agency is super cool and with a very different concept from the others.

Excellent agency, we are very very happy with our purchase 🙌✨
Gabriela took great care of us, was very kind and answered all our questions. We highly recommend it! What an exciting and pleasant experience!

Excellent, Jair Mercado, my advisor, a super attentive and agile person throughout the process.

He answered all my questions and was always very professional with his treatment.

The agency is super nice, spacious and with the best quality

I am super, mega, very, too happy to have my new Taos! I thank advisor Raymundo for supporting me in the process. VWs are wonderful machines!

Honda Tlaxcala

HONDA PEDREGAL APV ALEJANDRO ROMERO

It is a good place for car service, before it was better, attention has decreased a bit, but hey, what can we do?

One of the best agencies, excellent attention from the service and sales area

The service is good but the space is very small for the number of cars they have in inventory

Good agency, it only has one big problem, the delivery times for the cars that come into service, once finished you have to wait up to 30 minutes.

Superautos University (Honda Pedregal)

Great place to service your Honda.
The dealership has few cars, maybe because of the pandemic

The treatment was good, except that it was the second time that I went to service my car and they told me that they would rotate the tires, confirming it on the website, however that was not done since I found the tires In the same position as I entered, they contacted me via WhatsApp and mentioned that they would check it, I have not been informed of anything until this date and it has been almost two weeks. I hoped that the work on the car would be completed in its entirety like the previous occasion.

Very good service, excellent attention and very friendly treatment

Toyota Pedregal FAME

I really don't know how this car agency survives. I went to ask for reports on a new car and unlike other agencies, the salespeople were completely absent, with no desire to serve a customer. Information on one of the cars? I think my 5 year old nephew could tell me more about them than the seller.
It's a shame, Toyota is a great car brand, this agency doesn't do it justice.

They are not professionals, they have no ethics or morals.
They only take up your time.
DO NOT BUY A PRE-OWNED THERE

Terrible experience, a theft in spare parts service, not recommended at all, they practically tell you well you already paid for it and if it doesn't work for you, although we were wrong, do what you want there are no returns, no refunds or exchanges or anything

Chevrolet San Jeronimo

Terrible service if you don't come to buy here I bought a cavalier 2019 and when I came to buy everything fast and friendly today I come for an invoice letter from 9am I arrive and it's 9:30 and they have me waiting when it's just printing a sheet and I already ask and They tell me 15 minutes more, that is, 45 minutes for a simple sheet, terrible attention if you don't buy

Do not buy here, they sell cars in poor condition and are not responsible for repairs even if they have a warranty, they tell you one thing before you buy and when you pay, they distance themselves from what happens to the car. They don't answer the phone and they don't give solutions. Terrible service. I will file a complaint with PROFECO.

Excellent attention from the advisor who assisted us, just what I needed, beyond the vehicle that one likes, requires or can obtain, the main thing and bluntly is that they approve the financing and this is due to the good and great management measure carried out by the advisor. Thank you so much.

This place is truly a place where you can come and be served by very professional people. If you need something they will advise you professionally. I recommend it

I consider that customer service from the service area is not objective, making the minimum effort, ultimately sellers, who try to put as much as they can into the bill.

FORD PICACHO TLAHUAC,

The attention in the parts and service area is terrible: you have to wait for them to finish talking for them to attend to you, they see you waiting, they turn to see you and continue with their talk or with their walks inside the workshop. I will never go back to that dealership.

There are tastes to tastes, but personally it was a terrible place, never take your car there.
I took it as an option for my insurance and it was a very bad decision.
It took more than 5 months to get it right and it still came out with flaws.
To date it has not been possible to solve a problem with the headlight and fascia (they use used or repaired parts making you believe they are new).
I DON'T KNOW HOW INSURANCE CAN OFFER YOU WORKSHOPS LIKE THIS...

Excellent treatment and a good work environment, plus they are adapting their space for the introduction of new brands, visit it

Honda Tláhuac

Agency with excellent treatment and good inventory, with several forms of financing.

Bad attention in the service area!!
I took my vehicle to the ojalateria area thinking of receiving a quality job, and I mistakenly believed that there was no better place than to take it to the agency....
But when I went to pick up my car, they gave it to me all dirty with residue from the tin work and the seats full of dust!
Obviously I did not receive the car that day until it was delivered to me as it should have been, I had to wait another week for that to happen, but they only gave the seats a "trap", I chose to pick up the car since it was already 15 days old in the agency.
I could have done a better job in any street workshop!!

Terrible service in attention to pre-owned sales, although it is true they are friendly, they are very irresponsible, little resolution capacity, they take more than 2 days to answer and they make you go around and around things that could be solved at once, I I've been waiting for my unit for a month and a half and counting and every day they come out with something new!!! I don't know if it's the seller that touched me or the agency in general

Now it's MG, I took my car to the service and everything was perfect

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