BBVA Centro Pyme

Horrible, horrible, horrible bank!  Do NOT do business with them!  They stole $30,000 pesos from my wife and I on a transaction and refuse to refund it even though we have shown them written proof it was their error!  We have went to multiple branches and called countless times and they are very rude and impossible to deal with.  When you call they tell you that you have to come in person, when you come in person, they tell you that you have to call.  All they do is play games! This is a horribly run institution with corruption from top to bottom!  Do not put your money in this bank!!  They will steal from you and you have no way to get it back!  They are sick, twisted individuals that would steal from people they supposedly say they are trying to serve.  Absolutely worthless bank! They don't even deserve one star!

Such a trash bank.  I don’t recommend foreigners have business on this bank. Nobody speak english and  they spend a lot of time to find the problems means they are not professional enough.  I spend three times here to explain the problem bank being to me, they just stopped my card work without notice me and not only one time , it’s really messed my daily life .  In this way, I recommend people use HSBC , more professional less problems

Terrible service. In the excellent business center, I went down to the bank to do an ordinary procedure and left after 2 hours and 15 minutes of waiting. They had 3 executives for the entire branch.

Terrible service, they gave me an appointment and after half an hour of waiting they began to serve people who arrived later, they justified themselves by saying that I am not a customer but that I wanted to pay for the service and there was no one willing to instruct me on how to do it.

After standing in line for more than an hour and going to the executive, they told me that everything was ready, at home I realized that they did not activate the token, when they told me that it was already active, now I have to return tomorrow. It is not possible that they are so inefficient and waste customers' time in this way.

ATM BBVA

Why did they remove the ATM with a vehicle? It was very useful and did not take up parking.
Bad decision.

They removed the drive-thru ATM, it was quite convenient.

The ATM for the car does not work 5/10 times I want to use it

Shell

Fix your pumps.  At one pump the rewards don’t work. Ever. At another, it literally tells you your card can’t be read. I spent 15 mins trying to get gas today just because of pumps and had to go to three of them. Your parking lot is too small to love my car three times for gas. If your pumps don’t work you don’t want our business. And I’ll take the hint.

Get your receipt...

Guys rings up the other guys stuff and as soon I walk up he wants to get on the phone causing a line to build up

Lady Cashier doesn't have good customer service and is shady fr wanted me to move to the counter to the right instead of just serving me at the counter to the left. All because some homeless guy who isn't paying for his drinks and is getting his things on credit walked out of line and she wants to save his spot when he got out of line at the expense of the paying customer when she saw i had like a bunch of stuff what a load crock so I had to move all these stuff down to othe counter. Then mumbled some kind of curse to me.

she CANT be trusted to ring up your stuff correctly. She charged me for 4 packs of crackers when I CLEARLY only had two. If I didn't ask for my receipt I wouldn't have known
Thieves .

Real bad Customer service!
Cashiet was very Rude!

Very rude and nasty costumer service. DISRESPECTFUL TO BLACK WOMEN. THE CLERK PUT THE GAS ON THE WRONG PUMP!! Another driver took THE GAS. They refused to offer any assistance!! BE CAREFUL!!!

gotta be very quick to pump your gas or else they will cancel the transaction and put a hold on your account for days and days.... then dont try to call bc u will just be calling their fax machine. HATE THIS SHELL!!!!!

24/7 freshly brewed coffee. Very cheap gas. Best coffee on the block!
Great deals like 2 for 4$ on coca colas and 2 for 5$ on monsters.

This has to be one of the cleanest and most well organized gas stations I’ve ever been to! The bathrooms are especially clean. The employees are nice too. Definitely will be coming back

Best Gas price around
And clean store .... Clean washroom
Joyous associates ..... No Alcohol

good employees and clean restrooms cheap gas unlike the race trac down the street

Gas price good employees very nice clean store

Atm/Cajero BBVA

Only come here if you absolutely have no other option. Place is a joke and whoever manages this store needs to step it up. Horrible customer service, online information is not correct and up to date, bathroom was filthy. I could go on and on… QT is a way better option if you can wait and don’t mind the drive.

This rating is for fuel prices. It’s insane to see the price of diesel almost $1 more than anywhere in Arizona. Not even in Scottsdale is diesel this expensive. 5.79 when down in miller at the QT you get it for 4.69 and better service. Hot food etc.

Need to update everything online! My wife went miles out of her way to go to this shell just for it to be closed when it says it's open online!

Unkempt store always dirty. Always out of fast hot food to eat.  Coffee is horrible. Warning if you have a chip in your credit card and it doesn't work they will not let you swipe card to pay for it, even though the card reader says swipe card.  Cashiers are not very friendly.  I pass by there at least once a month and nothing ever changes always the same experience.  Don't recommend stopping there if you don't have too.

I'm sorry but for the location this place is not kept up to par! Always dirty, torn beat up signs. The past couple of times their pumps were not accepting cards! Im not leaving my kid in the car to go inside to pay. The car wash is a nightmare. And whoever trains the staff is not training them... no one has a legitimate answer. It's either "I dont know" or "the manager isn't here".  This place has so so much potential. Might be clean to some...on the inside. The outside is neglected! Update your signs, carwash, computer system or internet service.  You guys are over priced and for the company it is I'm sure they have funds to step it up! Visit a QT one day. Just saying.

Soriana Híper PERIFERICO DE LA JUVENTUD

It's like a one stop shop only no shoes department...but it's ok everything necessary is there anyway...

Clean... Most important thing, not much variety in vegetables and fruits

This market has everything you would need: Alcohol, groceries, deli, bakery, pharma, cleaning products, clothes, appliances, and motorcycles!

Soriana haa better deals than other supermarkets in Chihuahua; like better than AlSuper

If you are staying like me at hotel this Market very nice to supply your room 🤷‍♂️

ATM with permanent cash availability, but it is inside the Soriana store and can only be used during store hours

Banco BBVA

I wanted to speak with an executive because I needed procedures for my account but as soon as I arrived an employee helped me and she completely rejected me since according to her I cannot do that procedure with an executive.

Terrible customer service The executive who serves treats employees and customers extremely badly, they should change executives

I had been satisfied with the bank, until I had a problem with an ATM when making a deposit, the deposit was not reflected and they did not return the money and they did not give me any solution to my problem

It took them 15 minutes to serve me and there weren't that many people.

Atm/Cajero BBVA Suc Las Haciendas

Super slow, terrible service, most of them serve you with enthusiasm and genius and with great despotism.
The guy with the filter who was super gesticulating and mean-spirited didn't want to let us in because for him everything is resolved with calls.
Toooooo many executives go out at the same time to "eat" not a single one stops to vent the # of waiting clients.
They do not follow safety regulations because many were on their cell phones while waiting to check out, others with caps inside the establishment.

The service is fine, I have no complaints. The bad thing is that you forget things in the bank because they no longer return. The carelessness was mine but I left some glasses and no one knew anything anymore.

The best branch to do executive things, here the lady who serves the executive is super good and solved problems with my card that no branch could.

Excellent location, ample parking and good service!

A little slow when serving, there is little parking

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