Western Glass Company

Western Glass does not accept digital payments as well as they install faulty product. I decided to go with them initially due to cost savings but will end up paying more in the end. The picture attached is of the glass that they installed a year ago that now has huge streaks running up and down.

Not standing behind their warranty and I have waited over six months for someone to fix a broken window piece. My builder has stated 90% of his issues are with this company. Avoid at all costs. I’ve never seen so much incompetence and lack of accountability by a company. Total clown show and the they will be facing litigation shortly.

Was referred to them by the milgard window company since they don’t stand behind the lifetime warranty, original purchased the windows, frames are cracking, inside glue between pain is dripping between the glass and looks horrible, Milgard sent the measurements to bill to order the windows no reply, I’ve called and left messages to order the windows no reply. Sent bill emails no reply. Don’t buy Milgard and I would pass on this window company if you can, but in this monopoly of a valley not many options. Lowes or Home Depot.

Bill was extremely accommodating with my schedule, as I had to travel in a few days and wanted to help my mother replace a plexiglass cover. Bill went out of his way to cut the sheet himself that day, and when it was discovered that the sheet was too thick compared to what was ordered, he corrected it the next morning. I’m so grateful to Bill and his staff.

I am a repeat customer using Western Glass. I had screens repaired before selling my old house. The work was done quickly and professionally. When I moved into my 35 yr old condo I found a few windows that were not functioning. Violet in the front office made sure the parts were ordered immediately. And when it came time to effect the repairs, it was done in a timely fashion. My old windows really need to be replaced but Western Glass did their best to fix the windows and make them function properly until I can afford to replace. I love these people! They are hard working, efficient, and are not satisfied until the customer is satisfied. I highly recommend Western Glass.