Exceptional service. I left a message Sunday night and was called Monday morning at 7:30am. Vanessa took care of everything and the team was at my house within hours. By far the best experience. Incredibly professional, incredibly quality of service, experience and product. Thank you Glass Solutions!
Just installed my shower glass this week. It looks great! The install guys, Mike & Cody, were punctual, quick and did a nice, neat job. Prices were comparable to other suppliers and once ordered, glass arrived and was installed in the committed time frame. I ultimately chose them for the ShowerGuard glass sealer so I hope that proves to be a smart decision. So far it looks great! I would recommend them.
We purchased a very expensive custom shower door from this company in 2021. Not too long after we purchased the door, the bottom sweep began to stick. They wanted $200+ to come out and fix the problem. The repair guy who came removed the plastic sweep, cut the flanges off, slid it back on and told me that the original installer should have done that. Despite the fact that he admitted that the original installer should have done things differently, he still charged me.
Less than 2 years later, we contacted Glass Solutions about a second problem with the door, we were told they were no longer doing business with that supplier and could not get the part we needed. We pressed Glass Solutions on the matter (my husband and I both had to repeatedly contact them) and eventually after several weeks, they were able to obtain the needed part and install it for us at no charge. If you are going to buy a door from Glass Solutions, you need to find out if they intend to continue to work with the supplier in the future and can provide replacement parts as necessary. This whole situation was very curious to us. At one point we called the supplier's customer service number ourselves and found them to be very cooperative. They told us the part was still being used by them, and that they only needed to see paperwork from Glass Solutions verifying both the part purchased and that we were the customer. We still have no idea why it took so much prodding and time for Glass Solutions to address our problem.
We are so very pleased with our new shower door! I had originally considered taking on the project but decided to call glass solutions to get an estimate and figure out if it was worth hiring someone vs the time and complexity of doing it myself (never done one before but I’m a little handy). They responded immediately and quickly dropped by for some measurements and provided a few very reasonable cost options. We decided to go forward as it was a great price and we scheduled the install which was about two weeks out because they have the custom glass cut to fit the shower which was great as we knew there would be no awkward fit we were fearing. Our installers Noah and Fernando (who also provided the original estimates) arrived and did a fantastic job with the install. They were quick but very thorough and professional. After watching them I was doubly glad I did not try this on my own. The door is such a nice upgrade for our previously faded and cloudy door and turned out awesome. We couldn’t be any happier - super pleased and highly recommend.
These guys are great! They’ve helped me before in the past with my windshield and today, on my way home from work a rock came up and put a big crack in it. I remembered glass solutions from a couple years ago when they helped me with a similar situation. So as soon as it happened, I drove straight there. As I pulled up, they were all walking out to leave as they were closing. I am definitely not that person that shows up when businesses are closing but I thought they were open later. Well, make a long story short they were so nice to me and told me to come inside so they can see what could be done. Within seconds a gentleman came outside and started working on it. In less than 10 minutes he was done. Thank you so much for helping me today Glass Solutions. I know for sure if I would’ve left it for another day it would’ve gotten much worse. You’ve got a customer for life and I’ve already started recommending you to others 😊
4 months ago
Preguntas frecuentes Glass Solutions
Como es Glass Solutions calificado?
Glass Solutions has a 4.9 calificaciones con 188 Reseñas.
0
Exceptional service. I left a message Sunday night and was called Monday morning at 7:30am. Vanessa took care of everything and the team was at my house within hours. By far the best experience. Incredibly professional, incredibly quality of service, experience and product. Thank you Glass Solutions!
a month ago0
Just installed my shower glass this week. It looks great! The install guys, Mike & Cody, were punctual, quick and did a nice, neat job. Prices were comparable to other suppliers and once ordered, glass arrived and was installed in the committed time frame. I ultimately chose them for the ShowerGuard glass sealer so I hope that proves to be a smart decision. So far it looks great! I would recommend them.
5 months ago0
We purchased a very expensive custom shower door from this company in 2021. Not too long after we purchased the door, the bottom sweep began to stick. They wanted $200+ to come out and fix the problem. The repair guy who came removed the plastic sweep, cut the flanges off, slid it back on and told me that the original installer should have done that. Despite the fact that he admitted that the original installer should have done things differently, he still charged me. Less than 2 years later, we contacted Glass Solutions about a second problem with the door, we were told they were no longer doing business with that supplier and could not get the part we needed. We pressed Glass Solutions on the matter (my husband and I both had to repeatedly contact them) and eventually after several weeks, they were able to obtain the needed part and install it for us at no charge. If you are going to buy a door from Glass Solutions, you need to find out if they intend to continue to work with the supplier in the future and can provide replacement parts as necessary. This whole situation was very curious to us. At one point we called the supplier's customer service number ourselves and found them to be very cooperative. They told us the part was still being used by them, and that they only needed to see paperwork from Glass Solutions verifying both the part purchased and that we were the customer. We still have no idea why it took so much prodding and time for Glass Solutions to address our problem.
3 weeks ago0
We are so very pleased with our new shower door! I had originally considered taking on the project but decided to call glass solutions to get an estimate and figure out if it was worth hiring someone vs the time and complexity of doing it myself (never done one before but I’m a little handy). They responded immediately and quickly dropped by for some measurements and provided a few very reasonable cost options. We decided to go forward as it was a great price and we scheduled the install which was about two weeks out because they have the custom glass cut to fit the shower which was great as we knew there would be no awkward fit we were fearing. Our installers Noah and Fernando (who also provided the original estimates) arrived and did a fantastic job with the install. They were quick but very thorough and professional. After watching them I was doubly glad I did not try this on my own. The door is such a nice upgrade for our previously faded and cloudy door and turned out awesome. We couldn’t be any happier - super pleased and highly recommend.
8 months ago0
These guys are great! They’ve helped me before in the past with my windshield and today, on my way home from work a rock came up and put a big crack in it. I remembered glass solutions from a couple years ago when they helped me with a similar situation. So as soon as it happened, I drove straight there. As I pulled up, they were all walking out to leave as they were closing. I am definitely not that person that shows up when businesses are closing but I thought they were open later. Well, make a long story short they were so nice to me and told me to come inside so they can see what could be done. Within seconds a gentleman came outside and started working on it. In less than 10 minutes he was done. Thank you so much for helping me today Glass Solutions. I know for sure if I would’ve left it for another day it would’ve gotten much worse. You’ve got a customer for life and I’ve already started recommending you to others 😊
4 months ago