Glass Doctor of Rome

Technician very nice, friendly and knowledgeable. Came out and measured, ordered the window and came and back installed it. Cleaned up everything after and no surprise on pricing. Great job

Wife went there to get an estimate. She waited after talking to the person and...hey after 45 minutes the front office person said I thought we were done and they will call my wife back. She did not even get my wife's phone number. Anyway, it's just 45 minutes of wasted time. I never review any business establishments but this one is for the record.

I had an appointment but called early to reschedule. They wouldn't give a time for a reschedule, only a tentative date of July 6th, saying they would call at a later date with a time. Never got the call, so I called them for an appointment time, and they said they lost all our information in a system update and that they weren't even working out of Rome on the 6th but rather Chattanooga, AND that the price suddenly went up by about another $40 with no explanation. I'll take my business elsewhere.

They kept me informed and the service guys were friendly and professional at all times.

These guys were wonderful! They were communicative, timely, and professional. The shower doors are beautiful and they matched our hardware perfectly. When they hit a roadblock, they went above and beyond to resolve the issue for us. Grateful for them!!!