Overall a disappointing experience, despite initially good people - Rocky and Wally. After job we had a flapping noise near top of replaced windshield. Then they repaired next day, which was done right, but left large hard water stains across the entire hood of the car (which a car wash that we paid for did not come out completely). Left message on third day. No response. Called back and had a rude person Rob at the regional office. Said call back tomorrow, same number - not professional. My opinion, they want to do good, but won't go to the degree necessary to make the customer happy.
2019 GMC 3500 dually with flatbed and headache rack. 8" of clearance and tech refused job. Said flatbed had to be removed for them to install glass. He was more than happy to do the insurance glass on my 2020 equinox. All about the easy jobs.
0
Glass Doctor is amazing! We had stone issues on two of our vehicles. He got most or all of the chips repaired. He does an amazing job!
3 weeks ago0
Overall a disappointing experience, despite initially good people - Rocky and Wally. After job we had a flapping noise near top of replaced windshield. Then they repaired next day, which was done right, but left large hard water stains across the entire hood of the car (which a car wash that we paid for did not come out completely). Left message on third day. No response. Called back and had a rude person Rob at the regional office. Said call back tomorrow, same number - not professional. My opinion, they want to do good, but won't go to the degree necessary to make the customer happy.
6 years ago0
2019 GMC 3500 dually with flatbed and headache rack. 8" of clearance and tech refused job. Said flatbed had to be removed for them to install glass. He was more than happy to do the insurance glass on my 2020 equinox. All about the easy jobs.
a year ago0
Great service with a smile. Happy with the result.
a month ago0
Definitely would recommend Wally and Glass Doctor to replace your windshield. Came right to my work and took care of it.
7 months ago