Ace Handyman Services Citrus County

If I could leave zero stars, I would!Very unprofessional... I called several days ago, left a voicemail message, and NO ONE called me back!!!! UPDATE AS OF 12/20: In response to your reply...I don't know whose number you left a voicemail message on, but it surely wasn't mine as I checked. In addition, I also checked my phone log from Tuesday, as you purported to have called, and the only numbers registered are from my contacts and a few others (which I checked by calling back and none of them came from ACE handyman services or anyone related to ACE handyman services). Someone did call me this morning, December 20th, at which time I advised her that I had already obtained services elsewhere, and she did explain the situation ( however she said "SHE was sick at the end of last week and was back in the office on Monday and was playing catch up" and I quote) she was pleasant and offered and an apology, so at least you've got part of the story correct. I'm sorry that you BOTH were sick with the flu at the same time. However, you can't fault a customer for being honest, especially when they're not aware of the situation upon the writing of this review. Maybe you should consider putting other protocols in place should this happen again in order to advise customers and in the interim not loose business. Because if I call you on Monday morning (as stated) and I don't hear back by Tuesday afternoon (which is when I secured other services) I felt I gave ample time to receive a response (again my personal opinion). I was going to revise and update this review as soon as I was able as your representative called while I was traveling. This was my personal and truthful experience. I did call Monday, left a message, and did not hear back from anyone (and that's what I stated upon my initial review) until this morning, Wednesday.

I was very impressed with the friendliness, professionalism and quality of work I received. All my needs were taken care of and the ceiling repair on my lanai is perfect. Dennis does great work and is very friendly and informative. I feel good about everything and I love the fact that everything is warranted for 1 year. I've been burned by too many handymen that may come once and then never show up again and won't answer calls. I highly recommend Ace even though it cost more their work is guaranteed.

No matter how bad you think your job is or how big or small, these guys know their stuff! My handyman was smart, arrived early with my authorization. He completed repairs better then I had anticipated after speaking with others about what needed to be done I was worried. Time was not on my side for job completion. He was able to figure out what he needed to do the job, get the supplies and come back and complete the work in tome frame I was quoted. The job looks amazing. I'm so happy.

Brian was professional and very personable. He was able to get the job i needed done in a timely manner. thanks to Brian’s handy work, i no longer have to open my sink cabinet to run my garbage disposal. He was able to drill a hole in my countertop without damaging anything else! And hook up everything necessary to run the disposal from a switch. Will definitely use their service again for some home projects.

UPDATED! ROUND 2! Dennis is really the greatest. He puts up with my shenanigans. He hung this 14 light fixture. I told him he'd hate me. 😅😬😂Im sure he wasn't impressed with my choice of fixture but he pushed through & I love the way it looks. He replaced several other light fixtures and installed 2 new deadbolts. He also fixed a spot on a compromised area of flooring which was a huge relief. Got him scheduled again soon! Affordable, skilled & patient! Dennis was courteous & professional! Absolutely wouldn't cut corners or sacrifice quality. His commitment to excellence & knowledge of his craft made this an absolutely superb experience. I will be using their services again.