AT&T Store

I could not be more thankful for Kevin Reyes at this location!! He spent 2 hours yesterday trying to help me purchase a new phone and get info from my old phone. Kevin went above and beyond (worked through his lunch!) to help my daughter and me. After 2 hrs, he sent us home for the last install step with his phone number in case we had questions. Not quite sure how to finish up, we returned this morning for 1.5 hrs. With the help of Rodrigo and Elvis, success was finally found. My old phone had dead spots on the screen, making data transfer and the data wipe almost impossible. Those two worked together and came up with a work-around - YAY!!
I will always go back to THIS store and THESE three young men who came to my rescue!!!!

Worst experience I have had! All I needed was a SIM card for my phone. Waited over an hour and the sales reps never said one word to me! There were several other customers waiting and they were recognized. I guess if you are Caucasian, they don’t acknowledge you! They spoke to every Hispanic in the building and NEVER said one word to me until I finally said something to them. Very unprofessional! Asked to speak to a manager and was told “he’s in the back helping another customer.” Worst customer service experience!!!

rodrigo was patient and helpful. he even helped me reduce my bill

Was just in the store and Gerardo and Elvis and their customer service was outstanding. They listened and payed close attention to my needs. Extremely helpful!!!

Very uncomfortable experience.  Waited at least 45 minutes to be helped by anyone.   Employees were sitting around chatting, no one checked in with us during the long wait.  Then the actual process of getting helped took a ridiculous amount of time, again with no one updating us on the process of what they were doing.  It was ridiculous and it's been a long time since I had such poor customer service.

Baileys Beaver Lake Striper Guide Service

We had 2 or 3 bites the whole day and couldn't find the fish; That's fishing. Bigger story is: First attempt to fish (April) was rained out and there is a no refund policy; we reschedule at a later date. We scheduled a second vacation into the area solely to fish (August). We were told 4am departure because, "the fish were only biting before 7." My family arrived at 4:10 (pretty good for 2 kids and driving in the dark, unfamiliar area). Our departure turned into a secondry captain showing up at 515am and launching the boat; "Technical difficulties" according our origional captain. We find out our origional captain took a seperate chater out that morning instead of taking us. Secondary captain, Scotty, was very nice. However, our first fishing pole went into the water around 615am (2+ hours after we were told to be at the boat ramp). We have been on many fishing charters, not catching a single fish is a first for us; you pay for the knowledge and experience to put a customer on fish. I do not recommend a summer fishing charter here. Maybe other seasons are better. Based on our experience, I won't find out.

What an amazing day of fishing. If you have a chance and have always wanted to try your hand at Striper fishing check these guys out, they are the real deal. Jason was our guide and went above and beyond getting us on the fish and made the entire experience amazing. We have already decided to try another trip this fall and try and get Jason as our guide again. Thanks for the great time.

Went fishing with Bailey 2 days in a row and caught trophy fish both days. I have used them on multiple occasions they always communicate well always where and when they say they will be and have a knowledge of the lake second to none. Don’t make a mistake by booking with another guide if you want trophy fish on Beaver lake Baileys is the way to go.

Had a great time out on the water! Lance worked hard to put us on the fish and all the striper were in the 8-13 pound range. It is cool that they use 3 boats and communicate with each other to find where the fish are biting. Also cooked the striper that same day and turned out great! Would love to go back out soon with Baileys Guide Service.

Mike was out injured and we got Jason as our guide. Poor guy was running hard doing 2 a day trips and still was as motivated as can be. NEVER stopped trying to get us fish. Mike shuffled things around and kept our 3 days seamless through it all. Caught 7 nice fish, got to know Jason and the lake. Very enjoyable, professional experience, they know what they're doing. Not amateur hour with Jason, good personality too.

Dardano's Shoes

I have plantar fasciitis and it’s difficult to merge fashion and comfort. I found a pair that I liked in store but the insole had an issue… Megan was able to help me problem solve to get the best fit and ultimately I got the shoes that I wanted. She was knowledgeable, honest, accommodating and friendly. I recommend this place!

Tyler was an excellent source of information and great help with choosing our shoes. They have a good selection and actually had wide width shoes in stock.  They were not high pressure sales people and were very patient with us.

Incredible EXCELLENCE! Wishing every store holds the standard of customer service AND quality products Dardano’s does.
Please see Stephany- she Knows The Store! She’s savvy, intelligent, articulate, and FUN. She helped me find exactly what I was looking for -she even went the “extra phone call” to check stock-before I asked!
She helped me with a manufacturers defect in my shoe as well. Dardano’s stands behind their merchandise.
Their footwear is quality. You will find what you want with customer service that leaves you with a smile.
I’m so happy to write this review if it helps both you and Dardano’s!

Wow!  This place and its team are awesome.  Aside from a massive collection of shoes for every sport or use imaginable, this place does shoe, leather, and miscellaneous item repairs that you just can't get done elsewhere.  The people I spoke with were very knowledgeable about their products and willing to share their knowledge and experience.  Special kudos to Teresa and Tyler, two of the store managers. They went well beyond the call of duty working with me.  Thanks you two for making my visits productive and successful.  You rock!

I've spent $$$ in 2 months inside this beautiful store; they have a curated selection of casual + some athletic shoes--not for the performance athlete imho. Sales staff can be great/not so great, but Vento Coffee inside lures me in every time. Smart! Shoe/purse repair onsite.

Shell

I went in with a brand new debit card and made a $12 purchase and was charged that plus $19.19. They won't answer the phone either. Having to take it up with my bank.

I came in wearing a mask and the employee on duty (young white guy, shorter side, brown hair) refused to sell me cigarettes if I wore a mask. I work in healthcare with children, so I generally wear masks in public spaces as an extra caution. The sign on the store even had a "wear your mask" direction. I was being respectful and just wanted to buy my smokes - I hadn't asked him to wear a mask because I realize that everyone has a different way of going about social-distancing. It was inappropriate and bullying of him to enforce his personal beliefs by refusing service and getting into a rant.

This used to be the best place to buy gas (have here for 7 years) but ever since they updated or changed or whatever to the pumps, I've never had more issues trying to use a pump. The credit card authorization used to take less than a second (insert card and pull immediately) but now it takes up to 15 seconds and doesn't work half the time. Forget trying to use King Soopers fuel points because you have to click through like 4 screens following instructions before you even have a chance to enter the alternate I.D. But don't worry cause that won't work half the time either. It legit makes you feel like they're either ripping off your card or just don't give a darn about our time. I'm gonna try to never go back.

Friendly staff, decent amount of items that may be needed in a hurry. Gas is great, and you get reward with the shell fuel card which is free to customers.

The staff is well. Stuff is stocked. All you need in a convenience store.

Colorado Ear Care

I had an excellent experience at CEC.  Staff were very personable, attentive, and competent.  Tests were explained well to understand what to expect and a timely report was sent to myself and my doctor.  Thank you so much for putting me at ease with testing and care in this unique practice area.

The care that I received here was amazing. Every staff member was kind, courteous, and listened (no pun intended) to my needs.

The testing was easy breezy as was the ability to get hearing aids. I can't say enough great things about this place and have already recommended them to my own family members!!!

I was having problems with my hearing aids and not being able to get both to work at the same time.  Went to various hearing aid places and ended up at Colorado Ear Care.  They were able in a short period of time to get both hearing aids to work at the same time and am hearing well.  They were very conscience of the cost to me and made it very easy to do business with them.  If you have hearing problems or hearing aid problems i recommed Colorado Ear Care.  Easy to get to and friendly staff.  Love them and the care they gave me.

CO Ear doesn't just sell hearing aids but they also service them for 90 days and longer. I'm so impressed with Cailin. She is kind, patient and thorough. You'll be impressed. Also, very nice offices in Lakewood. You're always offered water or coffee.

Cailin had my best interest in mind first and foremost. She wanted to complete the necessary test but would do anything possible to make sure of my comfort. She was warm and personable but professional. I could never give a higher review.

Big O Tires

Joseph and the scheduling team inside the store were all amazing!  Joseph said he was going to take care of me and he did. What a truly great, professional man. The guys inside the office/store gave me so much helpful advice & information on all of my questions.  They were such a pleasure to hang out with. Professional, courteous, genuine and caring. I wish had got their names but you would know by the date and time I was there getting a hole fixed on my tire, Wednesday, Dec 27th at 2pm. I will be back for tires, when needed, and other services. Finding my car team is a bit like finding a good primary care doctor. I am loyal to a fault. Thank you!!!!

I was on my way home when I suddenly got a high temp alarm on my car. The last thing I needed was more automotive trouble. I was able to get home, and immediately called Big O Tires in Lakewood on Union just off Alameda. I explained my problem and they said they would be able to get me in that afternoon. I made it in, and their mechanic told me that the electric cooling fans were shot and would need to be replaced. To make a long story short, Big O mechanics were able to replace the fans same day, and for a lot less than I expected. Because of their professionalism, I was able to make it into work later that evening, so I didn't have to dump a shift. I have relied on Big O for tires, brakes, shocks, struts, oil changes etc., and all my mechanical needs as they have a crew of well trained technicians who take pride in doing a job well done. They took the time to explain all the work that needed to be done, with a very accurate estimate, and I must say I have always been impressed with their professionalism. So if you ever need top quality work done on your car with professionals who have earned my trust, then I highly recommend Big O Tires in Lakewood on Union Ave. Just off Alameda. Bravo Zulu guys.

Breck and Allen are the best! I came in for an oil change and tire rotation when they identified why I had a check engine light and replaced that part. Something that the dealership was unable to pinpoint and probably would have charged me a lot more for the repair. They treated my dog great too.

I was on my way out of town when my Jeep alerted me I had a flat. I wasn’t too far from the Lakewood location so I drove straight there. By the time I arrived, I had lost another 6 lbs. of pressure.  Breck and the team told me to pull right up to the bay and they’d help immediately. They quickly diagnosed it was a cracked wheel and the tire wasn’t damaged. They put my spare on and had my wheel repaired in a few days. They even kept my tire while it was getting repaired. I highly recommend this shop! They dealt with my problem with urgency and went out of their way by keeping my tire and remounting it for me after the wheel was repaired.

Excellent customer service! Grant and Breck were professional, knowledgeable, and helpful. I can't compliment them enough for their outstanding service and my new tires purchase.

Walked in to get a couple bottles of pop and was met with disrespect. Then when I asked if they took Snap I got an eye roll and told no. Never will be going back. I'd rather run out of gas and have to walk another couple blocks than deal with them again.

They RIP YOU OFF  with a car wash.  The guy said $20 for a car wash he saw we were paying cash.   GET SOMEONE WHO DOESN'T TAKE YOUR MONEY UNDER THE TABLE

Guess im never getting a frazoli again. . . 3$ my derrire
They do taste good tho. . . still no, thats ridiculous. . . 1/2 a gallon of gas. . . 2 mcdoubles. . . a local 3 hour pass. . . used to be my bi-weekly visit;
1.50$×2×4= 12$
3$×1=3$
✌🏼

Went after 9pm. Lot super well lit. Price of gas was .52 less than I had paid the previous day at a station less than 50 miles away. And the gas pump gave me my receipt- yeah:) Used the restroom which was very clean and stocked with toilet paper and soap.  So glad I chose this station.

Their pumps are never on anymore and when they are it is hit and miss if they actually work. If they're open 24 hours it is only their convenience store and not their pumps. Their energy drinks are ever stocked and it is just of waste of time trying to get anything there.

McDonald's

They are usually very fast, I think too fast. Check your food before pulling away. I love to get Egg McMuffins for breakfast but many times the bread is not toasted, UGH! Happened to me again this morning!
And ALWAYS use the App!!

This is the best McDonald's in all of Colorado. We have been here at least 100 times over the past year and have only had 2 very minor issues with our food. This team is quick, efficient, and thorough in getting everyone through the line and getting their food in a timely manner. Additionally, every team member we've spoken to is always kind. We feel very lucky to call this our "home McDonald's" and often say we wish we were at this location if we end up at another when traveling.

I absolutely love this location I stop in every morning for coffee usually I order the on the app but if I don't there's hardly any other people because everyone else used to drive through so I'm always quick to order and get back on my way to work. This is part of my daily routine and I literally get coffee everyday. Sometimes I get a sausage McGriddle and a medium orange juice for Gigi. Anything you order is always hot and fresh and perfectly cooked and if not they'll gladly fix it with a smile I've never had any problems at this McDonald's and I wish it was closer to my house cuz I'd probably go there more often but at least it's by my job so I can continue to get coffee on the daily.

Drive-thru was telling all customers to park while waiting for food (they are on a timer that is watched by corporate, parking stops the timer). Sandwich ingredients were just thrown in the box(no attempt to get ingredients all on bun). Fries were definitely fresh(they seemed to have a little less salt, I love it that way)

I stop by this McDonalds a lot for their breakfast sandwiches which are excellent by the way. Today I stopped  by the drive-through for a burger (rare for me). I ordered a double quarter pounder with cheese. I had already driven quite a ways back to work before opening it only to find it was just a bun with two pieces of meat and two pieces of cheese. Nothing else. I’m pretty sure this is a half completed burger. I tried calling twice but no one answered. What’s up?

Green Mountain Ace Hardware

Generally a great hardware. They actually have a nut/bolt/screw department - which is an amazing thing for we 'do it yourself ' people. Prices are a little high, but it's a very convenient store!

Weird staff. Lady followed me down an aisle , asked if I needed anything, and then proceeded to tell me she had to take my backpack because they'd lost too many items. Implying that I was going to steal. Absolute textbook boneheaded high school dropouts working here. I workout at 24 Hour Fitness and have a bag sometimes. I don't see Karen chasing down other Karens in there with their purses. If I wanted to steal, I'd clear out more than a little backpacks worth of stuff. Awful service. I hope you do get robbed. Also, the store manager is lazy and just stood there watching it all. Awful service.

This is a review of their service center.  They've been repairing my lawn mower for 3 months, every time I call I get the same response, "It will be ready tomorrow, it's in the shop, we will call you when it's ready".  Come on.  Generally speaking I prefer Ace to other big box hardware stores.

Incredible customer service and selection! An employee went out to my truck 5 times to test nuts that I didn’t know the size but couldn’t get off. We finally got it sorted and it kept me on the road!

Went in to get a key copied and the associate at the service desk, Mark, COMPLETELY IGNORED me. 3 other customers came and went and he helped them, while I was standing right there. No eye contact, no words, no recognition of my existence. Another employee entered the service area and he too COMPLETELY IGNORED me. I left and will NOT return. This is a master class on how to loose business. I have never experienced anything like this. Other reviewers have indicated similar treatment. This cannot even be called poor customer service as you must first be recognized as a customer, not an invisible ghost.

Came in with my heat not working, service engine soon light on and tire pressure. Waited over 2 hours before they finally pulled my car back after mentioning it to the lady up front which I was then told that there mechanic took longer on a job then expected and the lead mechanic would be jumping on it. I asked realistically how long before I know what’s wrong with my vehicle at this point and I was told 20-30 minutes. Another hour and half goes by I go up to the lady at the counter and ask any news? Oh yea they said it might be a blower motor and the mechanic may know a few tricks to where it’ll work they’re working on it now.Another hour goes by and they tell me that they couldn’t get it to work.that they can look into getting a blower motor to try out but it probably will be at least another 2 hours when I thought they were just going to switch it out if it’s not working. They also couldn’t guarantee that’s what it was or why my service engine soon light was on. One gentleman told me it was from the oil not being reset when I had it done there last so that’s on them as well and the lady told me it could be from my blower motor or maf sensor. So no straight answer there.I asked them did y’all at least put air in my tires? Oh yes absolutely. Another 15 goes by as they are relaying info back from there mechanics. Finally say whatever just let me go thanks for my keys. Get in my car my tire pressure light is still on. Went back in they apologized and told me to pull around the corner. Now I’m concerned about if they even looked at my vehicle considering the easiest thing (tire pressure) wasn’t even fixed.

I went in there around a month ago and they wanted me to get the top dollar tire and that’s not what I wanted and they acted like they couldn’t be bothered when I was still trying to spend around $1200 and not $2000. So I took my $1200 to Plaza and they had me in and out in about 45 minutes. I DO NOT recommend this place.

Hard working staff.  Josh (have worked with him before at this location) and he is believable and goes the extra mile to make sure you and your vehicle is taken care of.  It’s not the prettiest location and is very busy ( I won’t use another nearby  big o location that has newer facilities cause I don’t trust them)  so don’t think you can be in and out (although they seem to try to get you in and on your way).  I like coming here because I expect  to be treated professionally and they explain without “talking down”.  I appreciate it.  They will also tell you if they can’t get it done that day and help to reschedule you.  That is also “above and beyond” these days.

Justin and Tabatha are the kindest folks around. They have helped me with several tire purchases on 3 different vehicles. The have suggested different tires then what was previously used, and they all have worked fine. These 2 listen intently not only to me but all the customers that come in. I have been coming to this store for years and this team is absolutely the best that this location has ever had. Tell them I sent you.

Mounted and balanced 4 brand new tires for me on 4 brand new wheels. Didn't leave a scratch on them. Great work and great balancing job too. Fast and professional service.

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