The UPS Store

Marie at this location was excellent and friendly when helping me with my packages. She so graciously waived the fee to print a shipping label as I did not have time to do it at home, which I greatly appreciate. She gave me an excellent recommendation on sweatshirts as I was returning a purchase that did not Work out ￼￼￼￼￼. I want to say thank you so much. Your kindness and helpfulness made my day!￼

This is the best UPS Store. I've come here multiple times weekly for seven years and always get excellent service. Marie, Scott, Julian and Lionel are great and always go out of their way to help.

Came in last minute, Julian and Lionel went out of their way to help me and put me at ease b/c I was mailing out a high value item. Great guys. Very trustworthy. Give them a raise - it’s hard to find employees like that these days.

Worst UPS in town. They will overcharge you at every turn. Go see the people at the Edgewater store in Sloan’s Lake. You’ll pay a quarter of the price for the exact same services….

Update: Absolutely tragic response from the owner especially considering I mentioned I got better service at an appropriate price from ANOTHER UPS store. Again don’t waste your time with this rude & crooked store

They closed early at 2pm on a Saturday when they already close earlier than all the other UPS’ on Sat at 4pm and are not open on Sunday. An email was not sent to PO Box holders notifying them. I drove 35 min to get here. They also don’t send notices when your mailbox is up for renewal. Get your act together this location.

I like the store. HOWEVER, this review is about the 'Women's Ripped' product I bought there. A months supply for $60.
So, I have been taking the supplements for 2 weeks now, 8 pills in one pack, every time I go to the gym. I usually take it with food and wait 30 min before I go to the gym. But I have found that when I do, I develop some pretty horrible side effects:
- Nausea
- Upset stomach
- Dizziness
- Lethargy
- Migraines
Overall, I will NOT use this product now or in the future. If you purchase this product PLEASE be careful, it is not for everyone.

The staff is downright rude, unhelpful and lazy. They don't carry many if the items that most stores carry.

AT&T Store

Without a doubt, Dennis at the 1601 Blake St., downtown Denver address, saved me from almost having a nervous breakdown by solving my issues with my AT&T port out issue to Verizon. I wasn't even an AT&T customer at that point but he helped me with the customer service you always want as a customer. At that point, I had been without text and calls for two weeks because switching over left me with a half ported phone which means I couldn't get any incoming calls/texts. My situation might have been more complex than normal since I traded in my prior iPhone connected to AT&T to apple already and had not even a SIM card. 2 weeks into this, I had talked to 10 over the phone representatives and no one could help me, I even went into 2 retail stores to help and they were "not educated" to say the least! calling out the at&t stores at 555 Broadway and 1501 S Colorado Blvd with nothing but a call *port or something. ONLY Dennis at 1601 Blake St.had the knowledge and experience to help me with this issue. I could tell it's because 1. he had so much experience in seeing all the issues customers could have 2. because he cared. When I do return to AT&T, the only reason would be because a very kind person helped me in my deepest of need (2 weeks without cellphone reception?) it was a great need at the time and it saved me from having a nervous breakdown. So Dennis thank you!

Stellar. Super Stellar Service. Efficient & Cheap. I got an iPhone 15 pro max including paying off an old phone and two monthly payments and the sales tax on the new phone all for $130 or something. And it took 

I know I’m super late but I was in a huge dilemma because my iPhone began freezing and I couldn’t access my game tickets for banner night , I walked for miles trying to find a mobile phone store because I couldn’t use my phone or Siri to locate one, I was lucky enough to find this store 30 min before the ceremonies began. And they handled the situation in less than 5 min and I got to make the event, Brandon you are a lifesaver and I appreciate the help

Recently went in to replace phone that finally gave out. Salesman was SUPER. Looked for every deal he could. Spent time with two indecisive people running through options. Didn't try to upsale us. These are people who really want their customers to leave their store with exactly what they want. Absolutely brilliant.

Horrendous service from a know-it-all that does not know it all. Not sure where they found this guy, but clearly his objective is to argue with you until you go away so he can keep watching movies. Was told, multiple times, that my phone didn't support the service I needed. Despite demonstrating the contrary, I was told again "dude it's not going to work" without actually putting any effort into it. Went to a different ATT store where they took care of the issue immediately. There's another recent review that describes their experience as "very bad, surreal, and bizarre", and I unfortunately know exactly what they mean.

DEWALT Service Center

Drove an hour to drop off my saber saw for repair. The gentleman at the counter saw it was a simple repair (not for me) he took the time and fixed it. I will always buy Dewalt at that shop when in town!

Took my impact driver in to see if they can fix my bit holder.  The customer service rep said it would take 2 weeks to get it repaired since they they were backed up with a lot of orders.  I told her I couldn't wait that long since this tool is my everyday work tool.  She saw my frustration and took it back for the technician to take a look closer look at.  To my shock and surprise, the technician said it was something he could do real quick and when I say quick, I got it back repaired under 10 min.  They both made my day and I don't have many good days.  Customer service and technicians at this place is very good and very polite people.  Would recommend this place to anyone!!!

Below is a picture of a Brand New 3/8 Nut driver that broke after 2 screws. I am sick and tired of spending big money on Dewalt Tools and Accessories for them to break a day later. I have decided to switch over to Milwaukee due to the cheapness Dewalt has been putting out here in the last year and it's frustrating because I love there power tools.

Sad when you spent thousands upon thousands of dollars in DeWalt tools but yet when two tools no longer are working and ARE in the warranty period they won’t do anything to fix or make it right since the items “have been discontinued”. Not to mention the less than pleasant, rude employees that work here. There is a warranty for a reason and if items are discontinued the customer shouldn’t have to deal with this.

Took 2 compressors in to be rebuilt. The delay on rebuild was so long that the representative I dealt with (Miguel) offered to sell me new compressors at the rebuild cost. He was thorough and followed up throughout the process, and even helped me load and unload, as I went by myself, despite their phone ringing off the hook both times I was in the store. Miguel was truly kind and helpful, and even remembered me when I called to follow up. Will 100% frequent this location if I ever need more repairs done. Thank you Miguel!!

My experience with Bryan was amazing! He treated us better than an employee would treat a customer, he established a relationship with my girlfriend and I.  He was honest, transparent, helpful, and I felt comfortable doing business with him.  He guided me through the entire process from start to finish.  I’ve been with AT&T for more than 15 years and this was by far the best experience I’ve had at any location.  For anyone out there looking to upgrade or any other related questions, I recommend you speak to Bryan! I will be coming back to this location for future upgrades and I look forward to it!

Bryan gave the best customer service I have received in a long while. I needed a new phone and he was patient while I looked and picked one out. He was new and I asked a few questions he wasn’t 100% sure about BUT what I appreciate the most is that he FOUND OUT the correct answer instead of telling me what I wanted to hear to make the sale. I appreciate this level of transparency and will continue to do business that this location. Go see Bryan…you will not be disappointed!

Everyone here was a pleasure to work with, thank you for being so easy and kind to talk with and showing us the best deals and helping with your excellent technical knowledge. I will absolutely come here again and thank you for all you did! I can highly recommend!

Edwin was so helpful, knowledgeable and pleasant. If you feel customer service is a lost art, you have not been to visit the two gentlemen at this AT&T store. Excellent, would give them 10 stars if possible!

Real cool staff, got me all set up in like 5-10 mins, and had me laughing the whole time.

McDonald's

This location of McDonald’s has to be the worst in the state. Not once has an order been fulfilled correctly, either through drive-through or DoorDash. No matter what you order, it’s so drowned in sauce it’s near inedible. Mostly because it’s so soggy you can’t pick it up. On this occasion, I got to the window and they started asking whether I’d ordered this or that. They had no idea where they were at in the order queue. 75% of the order I eventually received was correct, so I’ll call that a win.

Very rude night drive thru staff.  Maybe need better training on how to use headset properly …. Turn volume up and don’t lecture customers.  Out of hundreds of drive thru pickups this location only place that I have ever had a problem with.

I’m not one to leave reviews, but this has to be the nicest McDonald’s I’ve ever stepped foot in. Food is obviously the same, but the interior is sleek and modern, and the service is next level. Chik-fil-a level politeness with the attentiveness dialed up a few notches. On more than one occasion, they’ve had someone going around checking to make sure everything turned out alright, offering refills, extra sauce. The one time I had an order issue, and they were out of fries, they went above and beyond to make it right and then some.

I don't do a ton of faster food but as far as Mci D's go this is a great one. Mostly the service and technology there. Games, quick order from the table ot kiosks.

Sliding door? Top tier. Their fries were really warm and crispy, but maybe we got lucky. Also some nice people. Interiors nice. Can't rate the drive through though, that's probably where all the negative reviews are from. But if you sit down inside it's pretty good.

Big O Tires

I can’t say enough good about this merchant. Starting with friendly and honest service, then the expediency of performing the work.

Patty at the front desk really went out of her way to get an exact estimate before we made any decisions. Then, to exceed expectations even further, the work was done within a couple of hours.

This staff takes care of their customers the old fashioned way. Honest service at a very fair price.

Hats off to a quality shop!  You can trust them with your business.

Came in with a nail in a tire on a recently bought used car and not having these tires purchased from Big O, store manager Joshua Newberry did the repair for free. I previously had been to this Big O location and bought both services and tires and have been very satisfied. I greatly appreciated Joshua's generosity because it was right before Christmas.  Thank you Joshua

What a wonderful experience!! I'm so grateful and glad I came here for my tire repair. Patty Palmas helped me out and was an absolute GEM. I came in on short notice ~ as I was just about to leave town for a cross-country road trip when I discovered I needed a tire patched! They were ready for me right when I walked in, and they got my tire fixed up quick as can be. The service here is so kind & professional, and I felt completely confident my car was in capable hands. I was able to get back on the road quickly, and with the peace of mind that my car was road-worthy for the long drive ahead. Thank you Patty, and everyone at Big O!

Always an awesome experience at Big O! Today I needed a simple patch job for a nail stuck in my tire. Completely covered under warranty. Patty had me in and out in less than 30 minutes.

If you need any vehicle maintenance done quickly and with outstanding customer service, take your car into Big O.

If you’re looking for reliable, professional, and timely this a wonderful place. I was able to get a (rare) tire repair with no appointment in about an hour on a Saturday while it was sunny! I will say that the earlier the better, and this is about around when they opened  As a business owner it just goes to show that this company really cares about its customers. Not to mention, the friendly staff. Thank you, Josh, Adrian and Patty,  y’all are amazing with the customer service and also Big O tires. I will definitely use in the near future.

Was desperate for tires because Colorado springs and it's roads are pure trash, looked over the paperwork at about 1k, weeks later getting my finances in order discovered its actually 2k. Like WTH!!! if id known that I would have went else where. I guess I missed the fine print. I hope your facility burns to the ground with your crew and management trapped inside. I hate you and everyone in this stupid mountain village. Y'all are the worst ppl I've ever had the actual displeasure of living around.

Bait and switch crew. Called and had detailed conversation with manager about the tires I needed to verify price and availability. They "confirmed". When I arrived for my appointment, they showed me a completely inadequate tire. When I voiced my concern, they said it would be fine. Pretty sure a passenger car tire isn't gonna work on a trailer that sees 15000! I would walk before I took my vehicle to them.   BTW I had this experience before they closed this location. Good Riddance
!

Big tire on Nevada in Colorado Springs are heroes.  I had a flat tire on the way to an interview, They fixed it within 10 minutes and off to the job interview I went!!  These guys were busy and they stopped what they were doing  to assisted me. Thank you for your excellent service.!

I have  used Nate and his crew for several years and every time I pass them on Nevada, I say, I really must write a review.  My commercial vehicle has over 300,000 miles because these guys really take care to make sure it is the best of shape.  My safety matters too and I have never had a problem with defective anything they have done.  Everyone there is SO friendly and kind, I feel like family.   Thanks for looking after me and my cars my Big O family!

I’ve been a customer of Big O for over 6 years now. Been to several locations in Colorado Springs. This was the first time I’ve shopped at the one on S Nevada. I’ll be honest, I was reluctant because by the looks, it’s not a good area (particularly for a petite woman to be alone.)

I called the store on a Monday. I only needed one front tire, but decided it would be best to replace both since it’s FWD. The manager sounded cheerful and quoted an out-the-door price without me asking. He ordered my tires and called the next morning to let me know they had arrived.

I got to the shop about an hour prior to close and there were a few other customers in the lobby. A tech got straight to work on my van. I asked him to do me a huge favor and check the torque on all of the bolts, including the rear, because whoever tightened them before did it WAY too tight and didn’t grease them either. He maintained a positive and helpful attitude about the whole thing. I requested to keep the old tire that was still good and was happily surprised to see that he wrapped it in a plastic bag before setting it on my folded down back seats. That may just be the normal process, but the location on Austin Bluffs & Academy sure didn’t give me the same courtesy.

Boy am I glad I went through with the sale! In a time when the bar for customer service has been set so low, these guys continue to shine! What I mean is, anyone can fulfill job duties, but these guys create the sense that they are happy to do it, including going the extra mile—even if it is closing time.

Midas

I was searching for a vehicle inspection that I was in dire need of but no one in the area would schedule me in.

Very grateful I was able to get in contact with Lauren here at Midas. She quickly got me in  with Andrew and got me through the inspection in no time. The quality and accommodation I received was the best I could ask from a shop.
Highly recommend coming here for any auto needs!!!
⭐️⭐️⭐️⭐️⭐️

There isn't much that feels worse than finding a flat tire the day after a holiday when it is snowing and freezing outside. I called around to over 10 different car service places around town, but should have just started with Midas. They were the only ones that offered me an appointment the next day - everyone else was at least a week out. Then when I got there they were friendly and efficient, I was in and out in about 30 minutes. I am so grateful - highly recommend!

I was able to secure a spot for a car inspection the night before thanksgiving… obviously not ideal as I hate supporting consumerism on a holiday, but Lorin was AMAZING! She was so friendly, so helpful, and literally had me in and out in 5 minutes. I will 100% come back here for any future car needs due to excellent customer service. As a woman you never know how things will shake out at the dealership for you and I felt comfortable and left super happy. 10 stars for Lorin and this Midas location for having her on board! Holiday bonus perhaps??

This Midas is great. They work my car into the schedule is a walk in every time. I just drop off walk him and pick it up later. They are always honest and ask if I want to use whatever coupon of the month is available when doing services. They also don’t push unnecessary service which other shops always do. Thank you Midas Team

I really needed to get my car checked out and this Midas location was amazing. Lorin was able to quickly schedule a next day appointment and was super helpful. Andrew was friendly and made the whole experience great as well. I am glad I gave them a call and I will definitely use them again! Thanks again Lorin and Andrew

We’ve been bringing our cars to this Midas location for many years. They’ve always taken great care of our cars and have always been super courteous, honest and helpful. This last time Riley (not sure if that’s the right spelling) went above and beyond to make a repair on my husband’s car. We trust and recommend them.

Had a wonderful experience at this location. Riley & Chris went above and beyond to help me in my car problems. Since I entered the facility, I knew I was in the right place. What I though was going to be an expensive repair, was a simple task for them to handle. I spend less than 60 minutes at this place and will come back for my regular maintenance. Thank you guys for the great work, help like yours is hard to find.

I love Midas. They’re always honest with me about my vehicles condition and they never try selling me things I don’t need. Ask for Eric, he’s the best. I will go to whatever location he’s at. Check their coupons section for great deals!

Really good service. I especially want to acknowledge Eric Rizzto who assisted me, even after the store was closed. He clearly explained all of the repairs to my car and was humorous to boot. I really appreciated that. Would definitely recommend this location.

Eric and Riley were tremendously helpful and honest. I highly recommend their services. The staff was very swift and efficient with the repairs. I couldn't be happier with Midas on Nevada Ave

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