Planet Fitness

Update. Getting worse. District management now withholding paper towels to manage budget. And here are pics from today. Three weeks and still haven't fixed toilet paper dispenser so still one stall.

For the past year this place has gone to hell. District management controls all maintenance. There have been several occasions with no water, no toilets, no drinking fountain. Place has had two sewer back ups. Took a month to fix front door. Currently,  two weeks and still only one stall in men's locker room because of toilet paper dispenser. Plus the locker room is about 60 degrees. An AC is dripping. Several csrdio machines inoperable.  Seriously. Inner city YMCAs take more pride in their operations.

This is a gorgeous Planet Fitness with one of the most beautiful locker rooms I’ve ever seen! A rain shower head in the shower!! Very clean, friendly staff and a large selection of equipment.

I have been a member of Planet Fitness for a few months and am delighted with the service.

The gym is always clean, and the equipment is in excellent condition.

The staff is also amiable and helpful. I would recommend Planet Fitness to anyone looking for a great gym at a great price.

Here are some specific details about the cleanliness, great equipment, and friendly staff:
* The gym is always clean and well-maintained. The floors are swept and mopped regularly, and the machines are wiped down after each use.
* The equipment is in excellent condition. The machines are all up-to-date, and there are plenty of them to go around.
* The staff is amiable and helpful. They are always willing to answer questions or help you with anything.

I am thrilled with Planet Fitness, and I would recommend it to anyone looking for a great gym at a great price.

What happened to this PF? It used to be neat, clean and organized. I came regularly to work out because it was in such good shape. Now when I show up there's trash on the floor in every area, the roof leaks and there's buckets to catch water in the female  locker room and near the treadmills. The showers are dirty. The staff spend most their time on their phones or talking to one another rather than working. It's turning into a junket.

Week 4. Still only 1 stall. None of the machines fixed. But they did get rid of the buckets collecting water in the cardio area. 🙄

Further update. This place is pathetic. 2 weeks anf they csnt even fix a toilet paper dispenser. See photos. The district has one maintenance guy for all locstions. 🙄
Another update:  Staff has become even less helpful, some are actually useless.
Updated review after 2 years of neglect:  Big, somewhat clean gym. Generally pleasant staff. Too much cardio - added some instead of addressing shortcomings of weights and weight machines (need another pec fly, lateral shoulder and heavier barbells).  But the biggest issue is that maintenance has disappeared.  Ask them  how many days they have had no toilets, or no water or plumbing back ups.  And they never know when the problem will be fixed.  Unacceptable.  They've expanded hours despite never being busy.  Last manager who was good, but had his hands tied by district nonsense, was summarily fired without notice.   And the staff turnover is constant.  Can't blame them, they make less than some fast food places.  BTW - It is hypocritical to say "judgment free zone" when you have signs making fun of serious lifters and call them "lunks".  That is the definition of "judgment".

Original Review:  Big, clean gym.  Lots of machines and dumbbells.  Nice staff.  Not crowded.  Vigilant about covid guidelines.  (Thank you!)   Free weights are a little limited for serious lifters, though several smith machines and ample plates.  But for 95% of gym-goers, you have anything you need.

People are amazing, company refuses to fix any machines. 5 machines currently down, many for 4+ months

*Edit-Per Planet Fitness response, it is MY responsibility to tell the on-site staff that the equipment is broken? Fixing these isn’t standard for this gym, apparently? It’s up to the paid members to get it done? Ok, put me on payroll and I’ll fix it myself. No problem.

Truly a great place! There's tons of equipment and everyone minds their own business. If you feel watched, it's just those people watching, not judging. I love this gym!

Awesome gym!! Super clean! Friendly hard working employees who are constantly cleaning and greet you by name. The manager is kind and has expectations on how the gym should look. A great variety of equipment and areas for you to work independently. I am quite impressed with Planet Fitness! Thank you!
Laurie

So, this PF has been my all-time favorite gym. They have great, updated equipment and it's kept clean. They have many Equipment Spray & Paper towel stands everywhere which is super important to me since I always thoroughly pre-wipe down any equipment I use. The women's locker room is very large and offers privacy by separating the locker spaces, showers changing booths and toilet/sink areas. The stand-up tanning booths and rooms are always clean and maintained, the water massage tables and chairs are also kept well. ** So, even though the rooftop AC system is down until the end of July when parts come in, the management has gone out of their way to make sure the club stays cool! It was a work in progress to get that all worked out with the portable units, but I just walked in and it's COOL UP IN HERE! ** I was also getting frustrated about the AC issue, even to the point where I checked out a couple other gyms (EOS/Esports/La fitness), but none of those offered me the level of equipment, staff friendliness and comfort level at the way THIS gym is setup. I WILL STAY HERE, THANK YOU! The management here is responsive to customers and they really are trying hard to make sure the members are taken care of. Thank you to all my PF staff and manager, I see you! 👍💪🥰

I'm so frustrated with this gym when I got the membership was 24 /5 that was great but know is closing at 9 : 00 pm . It so sad I really liked to go there. Unfortunately  planet fitness schedule is not longer working for me. And now start looking for a new gym. Don't believe what Google said,  every day they closed at 9 : 00 pm.

Under new, terrible ownership. Staff themselves has always been incredible, the members are friendly and sociable. The knock is this gym’s refusal to fix their machines and they’ve moved Al the wipe stations, making them harder to get to. No point to even go if the machines don’t work and you can’t wipe down the ones you CAN get to. Customer service reached out and stated I needed to complain to the staff in order to get the equipment fixed, as if they don’t see it and report it already? It’s not “standard” to fix gym equipment here? It’s almost as if this gym is intentionally putting pressure on members to quit now and I’m currently gym shopping. I’ll be leaving after 1.5 years.

Been coming here for almost 2 years and have never had any complaints. It’s always clean, staff is always friendly. Sometimes the tanning bed/booth computer isn’t working but if you ask nicely they’ll manually turn them on for you. Adam is probably the hardest worker I’ve ever seen and definitely deserves a raise!

The gym is decent and the Black Spa membership is worth the small fee but the MUSIC they play - while not too loud - is ONE TYPE of music and not a variety. After posting this review they adjusted the music to be MORE of a MIX rather than just one genre. VERY much appreciated! Thank YOU

Had the pleasure to meet a great team here! I had the opportunity to meet Maggie, Cassandra, Cassidy, Tam and Mikayla. All of them are fantastic and welcomed me very well! So excited to be part of a great movement! Also Wanted to say this is a great gym! A little smaller than most and it's very cleaned and organized! Walk in showers and if I counted correctly, 18 tvs. Overall a fantastic gym! Last but not least, Cassandra and Nando; keep it up! You guys have a great team!!

Last but not least, Cassidy is the personal trainer at this location and she is so inspiring! Highly recommend her to get back into shape! She will get you there! Keep it up Cassidy!

I just started going here and i love it! i never really have to wait for equipment to be open, nice and cold, and the bathrooms are also very nice. There's plentiful cleaning stations that are always stocked and very useful. In my opinion no one should complain about having to clean their own machine, as it is hygenic decency.

Snip-its Haircuts for Kids

So easy! We love easy! At 9am I jumped on the online booking and set an appointment for that day! (Huge bonus for same day appointments) My 3 year old daughter hates getting her hair brushed and it showed. We sat down with Sandy for my baby's 1st hair cut,and she just got to work. My little one had a few bad bad knots that she wouldn't let me get but Sandy had no problems getting those out. That step alone was a miracle and I was so grateful. We needed up with an adorable long Bob cut and we couldn't be happier. We love this place and love Sandy! Thank you.

This place was so awesome... so fun for kids... my little boy(1 years old) had his first cut today and our stylist didn't hesitate and was so comfortable with my son. Got the the "First haircut package": Comes with a picture 📸, a baggie for a snip of his hair and a prize for the kid all for 27 dollars. Really really cool 😎 will definitely come back.

My son Malachi has the best experience Melanie did such a good job with him. my son has special needs and she made him feel at ease and made him feel so good about himself. She listened to what I wanted for him and listened to what Malachi needed with this stylist love needs no words she's amazing and I highly recommend snip it's

Melanie was fantastic! My daughter will be 4 next month and has been talking about getting her ears pierced for months now. Melanie made the process quick, and distracted my daughter enough before she could fuss, or process the extent of what just happened. She left with a huge smile and feeling as pretty as ever! I highly recommend seeing Melanie to get your little ones ears pierced.

I wish I can remember the stylists name that cut my sons hair because she a amazing as well! She worked fast and followed his lead. She moved where he moved. He’ll be 2 in Dec and was really interested in trying to see the clippers. She was kind and really patient with him. We’ll be back for more cuts!

Was our 22 month olds first ever haircut. We were a little nervous going in but he loved the interior and I can’t be more pleased with Mei. She helped keep him busy and was so good with him. She is the best and recommend! Will definitely be coming back again soon!

The Body Bar

Addie provides great services and is so friendly!

The Waxing Pot and Skin Studio

I went for a waxing I was very scared to actually do it because of the type of waxing but the lady helped me through it. She allowed for my boyfriend to be there with me. He held my hand and was very respectful while she waxed me. She talked me through it and gave me small breaks to calm down before going again if I needed it. Overall highly recommended.

Christina at the waxing pot is the best there is and knows all the procedures for waxing men and women. The waxing pot also offers facials as well as massage therapy with all the staff being extremely knowledgeable in their field. I always feel welcome whenever I go there and if you have scheduling conflicts or want services added the level of customer care you get is phenomenal. I cannot say enough about the level of service you receive and the warm atmosphere that The Waxing Pot brings. I couldn't imagine going anywhere else to get my waxing,massages,or facials done. Heart felt thank you to Christina and The Waxing Pot team.

Fantastic Service!! I got a bikini wax and it turned out great and the prices are so reasonable! Christina, the owner, is amazing, she did my wax and was very friendly and calming.

Excellent  Therapist,  Staff is very  Professional and setting is very peaceful and easy to relax. I would recommend to anyone in the area to give a try. 35$ around that much for an hour, is really hard to beat!  Ask for Mindy, She did a Fantastic  Job!

Thanks Again WP&S

This was my first time here and my first real waxing experience & I LOVED Ireland! First time Brazilian wax and she made it so easy! I wasn’t uncomfortable at all she just made the whole experience that much better. Seriously recommend this place as well as Ireland!

Elements Massage

Went to Cateena for the first time today, and I can’t rave enough about her. Not only is she personable and has such a wonderful personality, she knows what she is doing!! I have never been more at peace and relaxed. She targeted the areas I asked perfectly and I feel so much better. My new person forever and ever!

Cateena was fantastic and friendly! She took time before the session to ask me about my health and if anything hurts as well as my preferred pressure. I would highly recommend Cateena.

Beware...of this place for employment! During the interview with Dawn, she informed me my availability was no problem. My first day was a total nightmare...I trained with a lady that just complained about the job and how dysfunctional this place was. I totally believe every word she said because the atmosphere was weird and the staff was like everybody was in a cult. After 2 hours I grabbed my purse and ran to my car. I definitely understand why they continue to have a high turnover. Also gave me schedule for a month with four days off. Dawn is just a body at the desk no authority.
Beca is the owners daughter weird asl.

I had my massage with Cateena. She was very knowlegable and professional. She even threw in some stretching as a bonus. I was feeling refreshed when I left. Great job Cateena!!!

Wonderful experience at Elements! Clean, prompt and professional. Mark did an amazing job w deep tissue massage, and I felt immediate relief. Thanks all. See you next week!

Radiant Day Spa

Clean and inviting.  Received a deluxe facial from Rachel. It was wonderful. Very relaxing and my skin looked beautiful and hydrated.

Rachel is one of the best waxers I have ever received services from! Not only is she amazingly knowledgeable and skilled at what she does but she has a heart of gold! I always joke around with her that there's nothing like a Brazilian and therapy session in one, haha! Her space is exceptionally clean, cute, and relaxing and in a nice business area. If you're looking for work that matches its price Rachel is the girl to call.

Rachel is fantastic! She is friendly, caring, knowledgeable, and the best at waxing my eyebrows.

Highly recommend for any spa treatments. The rooms are neat, clean, and organized. I always leave feeling great.

Wonderful experience at Radiant Day Spa!  Very inviting and peaceful atmosphere.  Rachel is super talented and professional.  Would highly recommend to anyone looking for a high quality spa experience!

Absolutely the best. Rachel is awesome and knows her stuff. I won't go anywhere else for waxing or facials.

I've been going to different Planet Fitness locations for a very long time, and this is by far my least favorite. Each time I've gone the entire building has had a very bad smell, almost musty, sewer-like. It gets extremely busy and can be difficult to get on the machines you want to use. The parking lot is also not great. It's very dark and makes me nervous when I have to park way in the back (which I usually have to, because it's so busy) and the lanes are sooo narrow, cars/trucks regularly stick out a bit too far and you have to carefully squeeze through. On the plus side it has been clean and all the equipment has been functioning well, and its nice new equipment. But I'm thinking I'll be switching gyms if this is my closest PF option.

The manager on site this weekend was phenomenal. He made me feel heard and even provided fast solutions. It was a pleasure to be able to get fast assistance. This gym is amazing, friendly staff and great environment. Love this club

I really like Sarah. She always greets me with a friendly smile or says hello if she is working on the floor. I look forward to seeing her when I come in to work out.

It always smells if I didn’t work so close I wouldn’t bother. I’ve been going to pf since 2018 and also worked a three different locations. I’ve never had to wear eye ware to use the tbe

After finishing my workout I was gathering my belongings and couldn't help but over hear the great teamwork of these Planet Fitness associates cleaning the bathroom area and just really taking pride in their work! :)I think they were embarrassed when I asked their names lol but Cinthia & Vanessa deserve recognition, they do great work 👍

Planet fitness has a great workout atmosphere. Lots of equipment choices. Even when it is very busy, you can always count on getting one of the popular cardio related equipments i.e. elliptical trainer, treadmill etc. The equipments are mostly well-maintained. One exception is the rowing machine. They only have two of these and one of them is frequently down for repairs. The front desk are very nice and approachable.
The only complaint I  have with Planet fitness is their operating hours on weekends. They close at 8pm on both Saturday and Sunday!!
They should consider extending it further on those days.

The gym is clean and staffed with friendly people. All the equipment is maintained well and is available to use on a daily basis. I use two locations regularly one on Lavern and one in Chandler

This place is nice, but the smug little guy with terrible sideburns checking people into the black card spa @3:48pm Monday 9/18 is just a generally unpleasant person to have any kind of human interaction with. It was my first attempt at spa use, this dude just talked to all of us like we were dumb and has a terrible demeanor from a customer service perspective. Supposed to leave your ego at the door little dude, don't be a dic

Joined this place two Weeks ago and absolutely loving it! The place is never crazy crowded and love the crowd meter gauge on the app. Staff is always so friendly. Love the Hydrotherapy bed. Love the 30 minute circuit also as it allows for me to just walk thru the circuit without thinking about what’s next!! So glad to have found this place! Love their daily thought provoking question board as you walk in!!

That facility was extremely clean and the staff was awesome. My wife dropped her wedding ring in the shower drain and the staff member went above and beyond and got it out....they're Awesome!!!!!

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