Cantabria Medical Institute

After calling about 20 times, I managed to get them to pick up the phone to make an appointment. When I told the receptionist that it had taken me a few days to get them on the phone, she excused herself (in a rude manner) pretending to justify something that is unacceptable. But the thing does not end there, because, today, I tried to contact again to change my appointment, for work reasons (calling about 40 times on this occasion) and still without success. A real shame.

On June 7, I went to a specialist who recommended this center due to its proximity to my home. I started calling them that same day to make an appointment with them, which was impossible for me. The next day and Friday, I tried again, and also, without success. I go there on Friday afternoon, in case my phone is confused and the girl at the reception tells me that she doesn't always have time to answer the phone. In 3 days they have not answered the phone after more than seven attempts. Far from apologizing, she turned out to be rude and on top of that she had an appointment for the first rehabilitation session at the beginning of July... how come I have to discuss a cancellation or doubt over the phone!!!! I will not return

Good attention. They treated me quickly and started rehabilitation in the same week. Diego, a good professional doing his job.💪

And I went to the Torrelavega center, the time was poorly controlled, the massages were very abrupt and there was little time, the treatment with patients was bad, they criticized them by speaking badly about them in front of others, very unprofessional at all.

Very fast attention both at the reception and in the consultation. The treatment is very friendly and they do not waste your time.

Dr. Piñal y Asociados

I travelled from Menorca after having a very bad surgery on my wrist leaving it deformed and with virtually no movement.I was recommended to Dr Piñal and he surpassed my expectations! He's changed my life as I now have a perfect looking and fully functioning wrist.

Thanks to Doctor Piñal and his team, my son has saved his leg from amputation. After several operations for an open and displaced fracture of the tibia and an unsuccessful atrophic pseudoarthrosis treated with pins and external fixation, Dr. Piñal and his team finally operated on him, making the fracture stick and having a fully functional limb.

After both the mutual insurance and social security condemned my partner to suffer continuous pain in his knee that was not alleviated even with opiates and that he remained in a wheelchair due to the constant pain and could not continue to support himself with only one leg and crutches, I managed to drag him to them and thank goodness.
From the receptionists to the doctors, all very good professionals, just listening to the problem is different, they listen and see how they can make your life easier.
In my partner's case it was a nerve and internal knee problem that no one had seen in 6 years. He is still recovering but without static pain since he left the operation, which for those who suffer from this pain is rest.
We could not be more grateful for the treatment of the clinic in Santander and in Madrid.
It is obvious that they like their work and helping. Totally recommended.

I have had Dupuytren's surgery with Dr. Piñal on my right hand and it has been a marvel for me. It is God, he and his team. My fingers are straight as candles without pain. Grace, Dr. Piñal and his entire team. Also, his nurse removed my stitches very well. The secretariats are all fantastic and attentive and especially BELEN, very efficient. Thank you all and now I will recover my hand and then operate the other. Greetings

I went to Doctor Piñal's office with a radial malunion, which caused me severe pain, a very significant loss of mobility and a great deformity.
Doctor Piñal gave me all the confidence I needed. Two days after going to the consultation, he operated on me with excellent results. The evolution has been amazing. My arm is the same as it was before the fracture.
Furthermore, the treatment received at all times by the Doctor and his entire team has been excellent.
I fully recommend it.

Centro Médico Río Ebro

Good attention and excellent professionals. They left me perfect!

Excellent professionals. They treat you with care and sensitivity. Alberto, a great physio with a great sense of humor, patient and responsible. Marta and Nayara with excellent treatment and always adjusting to your needs. Dr. Corada, a professional like the glass of a pine tree, treats us with an exquisite education. Thank you all for so much.

Competent and close staff with the patient. New and updated facilities to suit anyone's needs. Lucky to have a center like this in Reinosa.

One of the medical centers that I have visited, both doctors and nurses and other excellent workers and good professionals

Excellent treatment…David and Alberto a ten as people and as fixios.

CM Adeslas

To give you an idea, I called in the morning for an emergency appointment, not expecting them to give me one right away but on the same day at least.
A woman answered me and told me that she would tell me right away if there was a gap but that I had to do an analysis (?).
She didn't even leave me on hold and I spent 12 minutes waiting while she talked to people who came into the clinic and asked for tests or chatted with her colleagues about what they were going to make for food (inexplicable).
I spoke out loud to see if he would respond and make an appointment but nothing so I hung up.
I find it a shame that there is such unprofessional customer service.

Every day worse. You arrive and reluctantly and without explanation they tell you that you have two machines and that you get your number there. If you don't know, do whatever you can, older people won't even tell you. On top of that, they ask you everything on the screen and you tell them that you do not agree to share your data with third parties and it does not let you because if you remove it, it does nothing and does not give you a number. This clinic is getting worse every day. Those people who are at the counter soon go out into the street.

The endocrine doctor is one of the rudest doctors I have ever encountered. I'm not going back to that lady. No type of empathy, no talk. has the absolute truth,... the rest of the doctors have no idea about anything it seems... A horror of a lady. It has made me feel worse than I was. A couple of pieces of paper for some tests and running to your house that's in the way. I'm sick to my stomach.

I have gone to the traumatologist already referred from my general practitioner for pain in the hip area, and they have simply invalidated my pain in a total tone of mockery just because I am very young (25 years old) and I am very flexible, when I ask for authorization from the physio he tells me "I don't know why you want to go, you should do yoga, but I'll do it for you, remember that you have to be very constant and maybe a year of physio."
So if I'm perfect, why would I have to go for a year?

It really seems disrespectful to me to be treated like this as if I were exaggerated or crazy, it seems that being 25 years old totally invalidates me from feeling pain.

It seems horrible to me that they treat their patients and clients like this since I am paying for health not for shoes that make me uncomfortable, I am in pain and all they do is make fun of me, what a lack of professionalism, a shame.

I put one star because I can't put less. Lack of seriousness, formality and professionalism. I had a phone appointment today and no one called me. What a lack of formality and respect

Hedonai Salamanca - Depilación Láser – Medicina Estética

I was delighted with this center, the treatment by the girls was exceptional, until... They closed the center without prior notice and saying that the laser had broken... Months later I continue to claim my money, which I still don't know anything about ...

They close it without any explanation, they do not provide any solution. A complete treatment of several years paid for and they do not even deign to offer alternatives... Not to mention a refund of money.

The company is a shame. Find another one, don't risk your money with such scoundrels.

I'm talking about Hedonai as a company.
The treatment at the Salamanca branch has been friendly and cordial with all its employees in the short time they have had it open.

I was very happy with the deal, until they closed the center without prior notice and with a simple text message. After almost a year they still haven't returned the money and are saying the same thing as months ago. A shame.

They close the center of Salamanca, after claiming several times, in April they contact us to confirm the amount to be returned and ask us for the account number. To this day we are still waiting for the return. They indicate that they are pending to carry out some procedures and sign papers. They are dragging their feet, they no longer report on the phone and they say that everything is by email. What do we have to wait for now?

I'm in the same situation. I started the process of returning my money and as I have read in other comments, what they want to return to you is derisory, it is not even close to what they should return. From that moment on, they disappear. You call the customer service phone and those who answer you say that they are not the ones from customer service, that they have a long delay and even less by mail and it has already been 4 months. What a scam.

Consulta Privada De Fernández González Lorenzo

MEDICUR 24 horas

I put 1 star and why can't I put 0. Poor and borderline phone service. Once in the establishment, unpleasant treatment for a medical center. Although it appears on google as an ADESLAS center, it is NOT.

Exceptional doctors, especially Dr. Benigno Abascal, who provides excellent treatment. I advise anyone who needs a doctor or has an emergency to go to this medical center, they are great specialists and provide unbeatable treatment.

I found it to be a very professional service. Of course, paid.

Hospital Recoletas Palencia

After leaving a scathing review of the so-called health center in Carrion de los Condes, I would like to leave a completely different kind of review here. I was in sever pain from twisted back which got worse until I admitted myself to the hospital in agony. No questions asked, I was given a bed to rest, then painless check-in and to a room for 3 days of pain treatment by IV to bring the situation under control to continue my journey. My decision when to leave - when I felt I could do it. I got good attention from a specialist each day along with CT scan, and the normal doctors/nurses were at my call within 30 seconds at all times. Spacious clean and comfortable room, friendly and human service. These things make the healing process much more effective. My most sincere thanks to everyone of the staff of that hospital.

Shameful that a patient has to get out of bed to ask the healthcare team on the ward to lower their voices, to stop shouting as if they were in a cocktail bar. They laugh as if there were no tomorrow without respecting the silence that is requested in a hospital. I understand that they have "leisure" time but having respect for patients who are sick and need peace of mind is the first thing
Second day and we are at the same thing. Voices and more voices from the health and cleaning team. You cannot be calm, the patients do not sleep. It really is embarrassing.

Deluxe. They have always treated me very well. And recently my father was hospitalized. You can not ask for more . professional and human until the end. Grateful.

Of pity. The first thing they tell me over the phone is that the doctor I made the appointment with is in Avd/Castilla, when I arrive there they tell me no, it is in the hospital itself. I had an appointment at 7 in the afternoon and when he saw me it was 9:15. All this after having paid the first of course, the money up front. 95 euros for her to tell me more or less to continue fighting with the social security doctors because she can give me little solution. A full-fledged robbery.

Health parquesol S.L.P.

Good attention, good treatment, good professional.
He gets involved and does everything he can to help.

One of the best medical professionals I have ever met.

Quick appointments, quick attention and a very good doctor.

Excellent with a team of highly qualified doctors. Very well prepared and also with 24 hour emergency service. I recommend this clinic for its effective analytical diagnostic work, consultation of all kinds. They are very valuable geniuses. Especially his eminence dr. Armen. It also has a highly qualified team in beauty health, cosmetics, laser hair removal, the latest technology, plastic surgery, and personalized treatments tailored to your needs under medical consultation with the best doctors in Castilla y León. Note 10 in everything.

Very good attention, and very professional doctors.

Centro Médico Recoletas Angustias

Excellent medical center. Very personal and close treatment. The administration girls a 10. And the treatment of the doctors could not be better, always close and explaining perfectly so that we understand them. I could always quote here, and will continue to do so. For me a 10.

Exquisite attention, Jara is a loving person, she has helped me throughout the entire process of my medical appointment. All facilities and with a lot of love. Thanks for your treatment! 🥰

Today my sister went to this center and had to leave crying.
You have gone to the psychologist and have had to put up with comments that are not necessary from a person you go to to feel comfortable and to help you solve your problems.
Comments type:
“If you live so much in the future, tell me the lottery numbers and I'll stop working” (in a super sharp tone)
He has not tried to get to know her, he has laughed at her because of his current problem, he sighed every second and said many “poof poof”
Adding that as soon as he entered he ran out to open windows in very bad ways.
Please, mental health IS VERY IMPORTANT. Then we complain that things happen, a bit of seriousness and vocation.
And as they very well say in a review below, they only serve you if you leave the money, if you go with insurance NO CASE. (I'm sure I know IT'S NOT FREE)

I have gone several times for analysis and dermatology and the attention in admissions, the medical treatment and the punctuality are always great. All facilities

Delighted with the appointment I had with the neurologist, super attentive, friendly, listened to me at all times...
Very friendly admission staff

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