Banco BBVA

There is a lack of personnel to organize the lines... Especially because they give access to Welfare beneficiaries and most of them do not know how to use the ATMs, they break them down or leave those of us who are BBVA clients without cash, there are few ATMs for the number of bank clients in Ocosingo

The problem for me is not serving customers quickly.

They want to sell you insurance to open accounts, that is not mandatory but they make you believe that it is, report with profeco if they force you to take out insurance

GET ABUSED WITH THE CASHIER AT CAJA CAJA UNO, YOU ARE INDICATED WHAT OPERATION YOU SHOULD CARRY OUT AND YOU DO THE ONE YOU SEEMS BEST, THE BANK SHOULD TRAIN ITS STAFF AND IF IT DOESN'T WORK, OUT.

If your intention is to be attended to by an executive, forget to sign up for the list they usually put on because no one respects it, I say this because of bad experience. Go straight to look for them so that they respect "the line." The lady with short hair and glasses treats humble people very badly, and apparently considers them inferior.

I corrected my opinion. It changed its location to the central park, except that it is very hidden due to the provision of not showing bright or prominent advertisements because it is a magical town.
BBVA only has to update the location in its branch section. Very good service. Sufficient ATMs with air conditioning.

Bad service, even on fortnightly days, out of 5 windows only 2 or 3 are open and if you are not a customer of that bank they will still make you wait longer, there are no shifts, you have to queue and stand for as long as you can. touch pass

It is not a bank or ATM. I just went and this location is fake

What hours do the banks have according to this contingency? Thank you.

The worst bank!! You have to wait in lines of up to 4 hours!!! When you tell the staff why the process is so slow, they become rude, despotic, they even went out onto the street intimidating a person who was complaining about the service and also threatened to deny the service because you are not a customer of the Bank despite having been there for more than 4 hours waiting, because they bring in 10 clients and 1 who is not because there is no preference. Plus he spends his time stealing $. I have accompanied 2 sorry they lost their card at the ATMs, because I never handed over the $ or the card. One more time the teller charged his withdrawal but never handed over the $ and he was never able to get it back. The but definitive bank

The man is very kind but this BBVA has a long waiting time, more than 1 and a half hours just for a simple status form, I would never have come to this place if I had not traveled to San Cris

Terrible service from the advisors. They take a long time to attend and while they are talking to each other

They take as long as a pope to serve at the counter, the personal attention they can is average, they do not have the capacity to be a central branch. Not to mention the deposits, they still use the abacus and bean seeds. You have to prepare to waste almost the entire day waiting in line.

I have had a very good experience with Bancomer online or through their social networks for any unforeseen events, they have been able to resolve some issues for me, in the branch a lot depends on the staff who attend, there are some who are friendly and others who are arrogant, on days payments are where there are more people, sometimes not all their ATMs are in operation

Terrible service from this branch, I have been stopped for more than an hour and they have only served 5 people

Bad service. Super large queues outside the bank on a day that is not even close to a fortnight. Only two executives to serve a line of 10 people. More than 2 hours of waiting standing outside under the Sun, plus the attention time.

As for ATMs, very good, but the service at the window is terrible, since they leave people outside the branch and before 4:00 pm they close and leave you outside even when you have been lined up under the Sun. Please All those who are entrusted to the practices tomorrow, May 19, there will be no service from 12 pm, resuming until Monday.

Very good location in front of the central park. Trained staff with good attention. Sufficient ATMs operating 24 hours a day. Open on business days only. The branch remains open until 4 p.m.

All the ATMs are closed for maintenance and if I need it I have to go up to 20 km to another

Yomesientofeliscomujeryanamaspena
Yasalidelclose

All the practices never work and when you want to deposit at the window they say that only deposits greater than 25 thousand if it does not have to be done at the ATM.

They made me a transfer from abroad and even though it had already been paid for, they charged me again and could not give an explanation why.

Very bad, before they respected the queues, now they have to take turns if they are not going to respect them, starting with the account executive at cashier 2, if they are going to give preferences to whoever joins in and their acquaintances better take the turns away

Magnificent location. Bank branch and ATM section. Trained and professional staff. Small parking lot.

It already has new facilities next to the Tonalá Municipal Palace, so it already has more ATMs to withdraw money, as well as to make payments for services, deposits and transfers. There is more order when passing, because before entering you will be given your number to be attended to. In the new facilities they already have many more seats than in the previous one, so as not to spend so much time standing in long lines for procedures. The truth is that it has improved greatly, but due to the high demand for its services, it should add more ATMs, because suddenly there are huge lines to use these ATMs. The service and attention of each person who works at this bank is very cordial and has an excellent attitude. From the moment you enter you can feel the freshness of the air conditioning, making the climate very pleasant. It is very well located in the city center. It has free parking.

IT IS ALMOST ALWAYS FULL BUT THE MAJORITY OF THE ATMS ARE WORKING, I HAVE HAPPENED TO SEE THAT THERE ARE ALWAYS STAFF WHO SUPPORT YOU FOR ANY ADVICE. I HAVE NOT HAD TO SEE ASSAULTS OR ANYTHING BUT THERE ARE ALWAYS HALF SUSPICIOUS PEOPLE ON THE OUTSIDE....

Very bad experience, they always do what you want and they don't take care of you as they should, and they only want to do what they want.

The classic of all Bancomer, terrible in the aspect that you have to wait in long lines, very slow and on top of that they force you to use the ATM for anything, withdrawals of less than 7,000 at the ATM.

I am visiting the city, the location matches the one on the map, only today there was no ATM service and they sent to the window 😒.

If you're in a hurry, don't come to this bank, more than 6 broken ATMs that make you spend hours in line, very bad service

Good attention from the staff, except fortnight days, they are very stressful days for both the staff and the people who carry out a procedure, they should have better control and open all their windows

I met a staff named Jose Armin, he is very friendly, respectful, thank you for putting such humble and pleasant people, but it is not the same with the others since some of them serve very badly, but it is a very helpful and pleasant bank

Good place for anyone who doesn't bring cash downtown

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