The Honey Baked Ham Company

I picked up a ham and turkey two days before Thanksgiving.  The line was long and it took a while but what do you expect?  Everyone was working hard and it was mostly orderly.  Long lines and a wait should be expected for a business that sees its order volume go up a million percent for one week a year.  My only complaint is they should mark the lines a little more clearly.  The food was great!

Ordered online 10/18/23 went to pick up today.. called running behind , sweet lady on the phone said no problem we are open til 7 pm. Arrived at 6:30 and the door was locked.. person at the door said can’t let you in.. explained I had a pick up order even called prior and was assured I could pick up. Finally got in waited 30 mins in a line. Mind you my order was placed and paid for a month prior… got to the counter.. couldn’t find my order, found my order and stated they didn’t have an 8 lb ham I had ordered and paid for.. I received 3 pc of ham totaling 7.74 lbs.. the employees are like.. that’s all we have.. sorry 🤬next yr I will order online and have it delivered and when the small business figure out they lost sales because of their service, it’s just sad.

They will not answer the phone. I have been trying to reach them each hour since their 10:00 a.m. open time.  I have questions for a large lunch order for the holidays and cannot get answers I need due to poor customer service.   I will be ordering from Kroger instead.   What a shame; great product.  I have never had this experience from this store.

Ive eaten here 3 times. The sandwiches on ciabatta bread… you cannot go wrong. They have not been stingy on the meat or veggies on the sandwiches. The ham is amazing, as well as the chicken salad. Constructive criticism, the Cobb salad was not that great of a deal. After eating it I was hungry about an hour later because it was small. For the price and the size it was not a good value. On one visit I met the owner’s daughter and she served me. She was amazing and made me feel like I wanted to eat there every day! Employees are friendly, but it’s a special treat when the owner’s daughter is there. Highly recommend this place for a sandwich and Mac n cheese made by the owner’s daughter. Lol

I love Tavern club and the turkey classic. Austin is awesome very great customer service fast and very helpful. I will be back and tell my family and friends.

Walmart Supercenter

This place consistently has the worst curbside pickup experience. They rarely ever have an order ready at the scheduled pickup time. The parking spots are poorly marked and the phone number they give you to call to let them know you’ve arrived often goes unanswered. And they can get away with it because they don’t care about individual orders. Or people.

Today I went to this ridiculous place.  They are doing something to the parking lot, grating to re-pave (maybe).  You can barely find anyplace to park, many spaces are saved for people who won't come inside to do their own shopping.  They put the wellness display right in front of the dirty equipment repaving the parking lot.  You need a shower if you go near that wellness tent.  WTHeck?

This morning was probably the best shopping experience that I have ever had shopping.  The lot was rather empty at 0830, and the store had more associates there than the number of shoppers.  Shopping without having 10 people per aisle makes the act of shopping a real joy.  We got everything we needed and even found a cashier just waiting for us.  She was friendly and quick on the scanner.  She was very attentive to my wife's talk with her.  In short, it was a good day at Walmart.

I don't know what's going with this place, but it is not what it use to be. I went here on Sunday 11-21-21 and this store had stuff everywhere. Pallets all across the store you couldn't even get down some of the aisles. I am not for sure if they are under new management  but this place is a mess. Madison always have had the best Walmart and now it's terrible.  #Unacceptable.

Sadly forgot to take photos, but had such a great time watching the Chef doing his tricks!
We had a separate group at the other side of the station so his show was split and we got to enjoy it more.

Best Ham ever! We always look forward to our holiday honey baked ham every year. The Honey Baked Ham Co. never disappoints.
I did not have a ham reserved this holiday season but they were able to provide a delicious ham anyway. Their perfectly prepared hams along with their many other sides, makes for the perfect holiday meal.

I stopped  to have one of their hand made delicious sandwiches and they did not disappoint! I had their signature “honey baked” and will order it again. Maria helped me and she is an excellent sandwich maker.

I’m waiting in the eternal line to pick up my online reservation the day before thanksgiving. This location has 2 lines, one for online orders and one for walk ins. The walk in line has 3 check outs while the online reservation line has but one. I’ve been waiting over an hour for something I planned ahead for meanwhile walk in orders are flying out the door. This is pretty poor customer service and a very inefficient way to go about this. I’m unhappy before I’ve even tried the food, way to go.

Awesome staff. Great service. Great suggestions for my Christmas dinner, thank you.

Lady at front counter was rude. Ham Sandwiches was not very good served on a cold bun not toast like you would expect. My son was in the hospital and was very disappointed because he had eat there before and said it was very good and not served on a bun.

Bought a ham, three sides, and a pie for the holidays that were great with easy heating instructions. Line went very quickly (I pre-ordered), and everyone at the counter was super pleasant. There was also a woman greeting everyone as they were coming in! I enjoyed a great holiday atmosphere; will return for sure!

Best club sandwich I have ever had. Loaded with ham and turkey  condiments were perfect.

I love honey baked ham however I will probably never buy another one the price of these have become outrageous. Went with a 9 lb standing rib roast this year and it was still cheaper than a half a ham at honey baked. Not real friendly at this location either.

My experience improved this Thanksgiving.  I again pre ordered turkey breast. I waited in line about 30 minutes.  This year l paid $39 for 6 to 8 people.

Last Thanksgiving, my preorder purchase for 7 people was supposed to be $30 to $35.  Last year l actually paid $45 for a much larger order and much of the turkey breast was wasted and had to be thrown away.

I love Honey Baked hams. They are undeniably delicious. That being said, their prices have become ridiculous and their staff is always less than friendly. It is their busy time and they are trying to herd as many people through there as quickly as they can push them through. The days of being offered yummy samples and hearing Christmas carols while you wait in line are long gone. And to top it off, there was a sign stating 2 of their sides are $15.99 but when I arrived home, I discovered I had been charged $8.99 EACH. Should have checked my receipt, but like I said, we were being rushed. Even as I was trying to replace my card in my wallet, they were yelling, "next in line!"

This was the second time we've stayed here and we intend to include it in our itinerary on our trips to Texas.  Very friendly and helpful employees.  The grounds are exceptionally well-kept. I think they have someone working on the ground every day.  Beautiful views of the mountains, and some of the sites are set up specifically for the views.  It would be nice for me if there was some kind of shopping or restaurants within walking distance, just for something to do, but I'm certainly not going to ding them for that.  They have a very nice, clean dog park with a couple things for agility.  That was a lot of fun for our border collie as well as us!

The gentleman monitoring the Self Checkout registers a couple weeks ago was one of the best customer service providers I have encountered in a long time. (I usually order delivery.) He made checking out so much easier and more pleasant. He also put Albert's market's employees to shame!

Actually got a real live cashier. Very pleasant. It was nice to deal with an actual person today, rather than have to work after going into the store, trying to get last minute items for dinner tonight. Thank you for having customer care

Traveling through,  the nicest lady checked us out.  Sorry I did not get her name.

Paper bags no plastic in New Mexico.
First for us!

Homeless people doing drugs in parking lot and peeing in it too.called manager and they didn't do anything about it not a good idea to take kids too this one!!!!!!!

This is definitely not the same Heavenly Ham I remember from the mall. Quality of the food is definitely different. Broccoli salad was super dry don’t know if we will ever go back it was that bad

Went in restaurant at 5:45, did not get off work in time to get there earlier, ordered and got our food and when we went to sit down, they questioned us dining in and told us they closed in 5 minutes and we needed to leave. Poorly business to customers.

I placed an order to go at 11:27 am. Didn’t ever get done making it until 12:30. It was only three sandwiches. I’m just confused because I realize that you are short staffed but an hour to make three sandwiches??

Try the managers special.  Turkey sandwich on a croissant with cranberry sauce, walnut chutney, lettuce, tomato and mayo.  Yummy!

The ham we bought for Christmas was great! Everybody loved it. There was enough left after everybody ate, there were 20 of us, for my husband and I to have sandwiches for a couple of days. I saved the bones and will put it in a pot of pintos later on. I will be buying another one.

Thank you for allowing truck parking WHILE SHOPPING! I made sure I parked far away from all cars. I needed a few things and this Walmart had everything I needed and great staff. TRUCKERS PLEASE KEEP IT CLEAN AND RETURN YOUR CARTS EVERYTIME, so that we are allowed to keep parking here. It's a safe place and easy to get in and out.

Super big Walmart with a lot options. Good to be there. Staff was nice and supportive.

Not too many freaks. Pretty good security. Had the product I needed. I just don't like walking 5,000 yards just to get a bottle of shampoo.

Has everything in one place, groceries, clothes, household goods. I highly recommend using the Walmart price scanner in the app when you see something on the Clearance rack or even on the shelf. Could lead to additional savings for you!

A lot of half empty shelves. Hearing supervisors scream at their employees half way across the store. Produce was dirty and not fresh. Deli hot case almost empty on a Saturday at lunch time. Went to checkout and the cashier took a bunch of stuff from her register and left for about 5-10 minutes. Wasn't even sure she was gonna come back. Then there was a blob of people at the exit because the door woman had the need to check every receipt and shopping cart. Making customers feel like criminals.

They also had school crayons in several places in the store with a price tag of 50 cents. We picked up 24 of them because my partner is a teacher. When she rang them up they was $2.47 each. Walmart just said "sorry somebody put them in the wrong spot". The label with the price tag said 24 ct crayons. They made the mistake. They trying to rip off school teachers and students in the middle of a pandemic. Shameful and shady practices. Terrible.

I’ve been serving Honey Baked Hams and Turkeys for decades with the biggest issue being the long lines on pick up day before a big holiday. This year, no line but my Turkey was FROZEN SOLID!  Even had freezer burn and tasted like it had been chemically frozen. Had to throw it away and scramble to have enough to serve my guests. The ham was spot on, but will never order another turkey. Also emailed the location directly twice with no response.  Poor customer service which is not how HBH used to operate.

What can I say that hasn't been said before.  This the season and the reason for Honey Baked Ham and, for once again helping make the holiday season memorable.  Roasted Turkey and Honey Baked Ham was on point.  Thank you to everyone who works at this wonderful company.

Excellent sandwich shop with pre-made meal purchases and many options available. They offer catering as well and a nice place to purchase a home style dinner in case you are pressed for time to cook. The sandwiches are a nice size and there are options for different sides such as broccoli or potato salad.

My first time there for breakfast, the server and atmosphere was good, the food  not so good. I would not go again!

Have loved HoneyBaked Ham for decades whether we were in CA, AZ or TN. It has been a New Year tradition for our family.  Well recommended are their hams, soups and sandwiches.

Wow first time trying this place and was very pleasantly surprised! Great service and vibe. Also the food was good quality. I loved that it was real meat not just a processed cold cut. Better than a lot of other sandwiches I've had. Will 100% be back!

I ate half the sandwich before I even remembered to take a picture

What an amazing crew here! My daughter absolutely needed toast with butter and I came here thinking it was the most likely place where I could get it for her. They went above and beyond, letting her taste the garlic butter first to make sure that she liked it. Then, they made her toast and even threw in some macaroni and cheese and a cookie. I’m so grateful for a place filled with nice helpful people. This is definitely the place to go.

Picked my ham up on Christmas eve. They wrote very organized and made the stop painless!

Great food and great service. I was helped by Latonya with a larger order and she did a terrific job and had a great attitude!

Delicious sandwiches!! I got the Tavern and was real good. i like that they put a lot of meat on the sandwich and dont short cut you on the ingredients! Service was real friendly too:) i recommend the Tavern and HoneyBaked which i ate half of and took home.

It's better than the one across the river. Much cleaner friendlier and easier to find things

Just a few registers open mile long lines at self check out. Did walmart pickup absolutely mess. Arrived on time just to wait an hour. Was told because of rain I could come back at 530 came back then told I couldn't get order unless I came inside.

Food purchased at this Walmart store often tastes like wet, stale cardboard might smell. It’s pretty disgusting, but so are ALL grocery stores around here. 🤮

I have a hard time finding these pretzel buns. I was so excited that this store had them. But sadly most of them I found was like this.. so disappointed.

Everyone was very helpful.will shop there again.
Happy Holidays to all.

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