Dormimundo

Dormimundo Villa de Aragon

For the 2nd time I tried to buy in this store but their sales policy leaves much to be desired...they deceptively raise the price and to attract you as a buyer then they lower the price by half as if it were an offer!! But it turns out that I quoted the same mattress in their competition and at a normal price it was about 5000 pesos cheaper and they still gave me 1 washing service 1 year after the purchase.

I found the mattress I was looking for within my budget and the best thing, they delivered it to me the next day. They have free deliveries within the metropolitan area. I like me.

Business with several years of existence. Its specialty is the sale of mattresses of different characteristics and prices. Delivery of the chosen mattress will take three days. Good attention and compliance.

Excellent service, very friendly, they gave me a personalized diagnosis. To know the right mattress.. For a restful rest

Good service, there are a variety of prices and you can choose the one that suits you. They accept payment by card

Good attention, they explain you very well

Terrible customer service. We arrived before closing time and the store was already completely turned off, the seller was very rude and arrogant, he served me quickly and never explained anything to me, he did everything running, he didn't even turn on the lights. The store was dirty and messy.

Do not go to this branch.

Terrible customer service, they do not know how to provide attention or follow up on needs. I was willing to increase the amount I would pay for the mattress depending on what they sold to me, but I felt discriminated against and without options. I do not recommend that you go to this store located in an area with medium purchasing power.

The sleeping world that is in bird. Cuitlahuac, almost in front of Soriana, is horrible, since I wasted my time choosing the mattress, I make the purchase when it comes to giving the address, they tell me that they always don't sell me anything because the delivery truck cannot be parked in front of my house, ,,,,,,,,,???????????????

Dormimundo Ávila Camacho

Good location, clean with parking, the service is good without being vanity, they are open to comparisons against the competition, the variety is vast, the information is timely.
Cons: They do not answer the phone that is published on both Google and Facebook, it is definitely an area of ​​opportunity since there are many of us who still like telephone attention before physically going.

The exclusive parking for company clients, you pay little anyway but you do pay for the parking.

A good store, quality products! As an aside, we agreed there as a meeting point with our biker friends to go out riding hehehe, excellent place.

Good customer service, they explain everything very well in addition to having good brands of mattresses with a 10-year guarantee.

Excellent service and a magnificent assortment of products for rest

The sellers provide excellent service.
The prices and promotions are also very good
(The problem is that sellers earn very little from sales and very few customers come in.
The company does not give them a salary.)
I hope customers understand it..)
Before complaining about a person.

It is the type of places where an expert is required. And not just anyone would be entrusted with our rest. Therefore, upon arrival, without even approaching the managers, I obtained from them support and advice for the best choice.

There are offers on brand name mattresses, different brands, prices and sizes. Fire hydrants, parking in the back. Good advice.

The seller is very good since he convinced me to buy a mattress and box for $16,500. When on your page it is much, much cheaper

They only show you the most expensive mattresses!!!

The Miss. Gives good attention and explains well

We went on a Sunday, the saleswoman treated us excellently, she knows very well what she sells and we bought, totally satisfied with our mattress.

DO NOT BUY from them! Bought a chair that broke in less than 24 hours, they came out and said it was worn out and they didn't break. in 24 hours really and in the photo it looks more like a construction problem and not wear and tear!! The worst company in history.

It is a good mattress store, with a good variety and variable prices, but at least in the store I went to, the saleswoman was more concerned with selling me the most expensive mattress in stock than meeting my expectations.

Very bad service, well in fact they didn't even answer me, the lady was on a phone call, imagining I was familiar from what I could hear, I walked through the entire store and she didn't even make an attempt to answer me
Thank you

After explaining for 10 minutes that due to sciatica I needed an intermediate mattress and having them do the mattress test that measures something to determine your ideal mattress, they showed me one that the salesperson said was intermediate. When it arrived it had 2 huge labels saying it was firm. They did not apply the guarantee with the pretext that I tried the mattress in the branch. If the saleswoman had told me that she was firm, I would have looked for another option, don't go. 20 thousand pesos for a mattress that is already causing me back problems.

Everything is terrible, they are scammers who deceive with guarantees and promotions.
They take advantage.

Excellent experience.

From the moment we entered the store, the welcome was very friendly and attentive, the salesperson was always willing to show us the products and explain to us in detail the advantages and disadvantages of each one, at no time was he rude, impatient or eager to sell us anything, Well, the interest in the customer was evident and this, ultimately, was the differentiator in deciding to buy here.

Store well stocked in mattresses, has a parking lot on the side.

They will look for any reason not to apply your warranty. Avoid problems, opposite is Liverpool.

Waste of time, seller coughing and without a mask in the middle of December. He wanted to sell me a non-existent promotion, they actually charge you for the free box. Worthy of notice to Profeco.
******
Below is the detail of the "promotion":
- Mattress + Box KS: 27 thousand pesos (ah but the box is free (?))
- Mattress without Box KS: 20 thousand pesos
I mean, they charge me 7 thousand pesos for the box

I want to thank Ms. Leticia Quezada Beltrán for her patience in showing me several mattresses and explaining each one. His explanation and allowing me to try them helped me a lot. The purchase was immediate ❣️ and I'm already enjoying a "Delicious" mattress. Congratulations on having a great salesperson. I hope they recognize it. Congratulations and I am HAPPY with my purchase ❣️. Elvira .

Very good assortment, stock and quality of service. The pre Buen Fin discounts are great and the delivery of merchandise is flexible according to the customer's needs. Highly recommended!

Disastrous the armed service. weeks to attend. And the quality of the furniture leaves a lot to be desired. A crib that in 6 literal months Mr. is disarming. Terrible. I will never buy here again

It made me sleepy, not from trying their mattresses, but from listening to their salesperson speak with that attitude of “I want to go home now.”

Walmart Supercenter

Has recently become my go to for all my shopping needs! Almost all grocery store prices are becoming out of control and having to make more than one stop when need other household items that 99% of grocery stores don't carry becomes a pain. Super Walmart certainly gets 5 stars from me with only 1 minor complaint. Wish they had better deli meats, and every now and then they're meat selection can be a little poor, but that can happen during busy times of he year anywhere. Don't have to worry about never finding parking either, they have a massive free lot.

Did my shopping on 27 November at 22:25 young man that was working at self checkout help me like 5 times forget his name but he did great job thanks 😊

We got followed around the store by a man with glasses, like he was expecting us to steal something. He then watched us at the self checkout. extremely creepy, takes his job too seriously, makes me wonder if he’s a stalker in his free time. the only positive thing about this entire store is the one nice hispanic greeter.

Nice clean store. People are pleasant. I don't understand the limit to buying gaming cards or gift cards. Especially with college starting!
If they are going to restrict his many gaming/Steam cards, there should be a label on the product.
I also prefer checking out with an actual person!! The self check outs are not fun 😊

Bathrooms are gross. They don't put out baskets. Customer service desk is never open. Registers never open, only self checkout. Management is obviously not capable of running this business. Richard Suarez the store manager is possibly the rudest, worst manager I've ever encountered. He is obiously over his head as I have witnessed him treating customers very poorly on multiple occasions.

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