Sam's Club

So I ordered this tv for pick up the next day.   Brought it home and noticed it had a little dent on one of the corners.   No worries, I thought to myself.   Then find remote control is all scratched up and chewed up like a dog got to it.  Then I connect it and tv not turning on.  Called customer service and they said they would start a return process...which they didn't.   Supposedly they were going to send return slip, called back another day and followed up and was never sent out.  I bought another TV same day same model, realized the other tv was not the same as the newer one.  So called customer service and they said to take it back to club and no label needed.  Get to club, told them tv was not the right TV, and they would not take it back.  I had to call police and file a police report. Tim the Mgr, would not take possession of tv.   Called customer service again and they said they would reach out with local management and they would issue credit.  very poor customer service.  I've been in a management position for many years in the restaurant business, customer service, and oil field, I would never treat a customer the way I was treated.  Especially a loyal customer.  This was very poor customer service. I basically had to come home with a non working tv I was told to return at the club.  Till someone w more authority, I guess, can handle the issue.

When it's time for my Louisiana Seaford Gumbo, Sam's is my stop for moat of the ingredients. Get un quick, buy what I need, and check out. Easy and on my way!

Theresa a SUPER supervisor with exemplary customer service and kindness assisted me in checking my scanned items and how to apply my Sams cash to subtract from the bill.  Theresa is a definite asset to Sam’s.  Thank you Theresa and Meeey Christmas, Happy Holidays.

As of today October 22, 2023 I have to admit that Sam's has finally gotten cleaner than it used to be. I noticed they finally decided to have employees clean up the food court area and act more professional. Also the aisles seem to be more tidy and picked up. Maybe they got a new manager or they got into trouble for having such a nasty store before. Well I guess I'll see the next time I go back.

I had initially frequented Costco but switched to Sam's Club due to the distance. However, I found the lack of customer service, and disgruntled employees to be overwhelming, making it an undesirable place for me to shop. The absence of basic courtesy was quite horrific, as I felt more like a Walmart employee than a valued customer. While there is nothing inherently wrong with the store itself, the abundance of poor customer service experiences left a lasting impression. I will be driving to El Paso and be an avid Costco member.

Walmart Supercenter

Ugh it’s Wal-Mart what can u expect from them. They want everyone to think they care, but given my past experiences they don’t care anything about the customer or the employee for that matter.  Bottom line is where they have their cares.

lady at self checkout says i didnt scan enough cans of tuna she shows me on her phone thing. after i get reciept i see i paid  for 6 cans not 4. learn the job and dont rip people off. i had to go get my money back.

I don’t appreciate the old man at the door checking my receipt to make sure I paid for everything I have been shopping at Walmart for over 20 years!!! and has never stole nothing in my life!!! Everything I had was in bags too so it wasn’t like I didn’t have anything in bags I do not appreciate it whatsoever!!!

Walmart is always a good option for shopping and is always on with the next level of customer support over all an amazing experience much love to Walmart and Walmart teams for your support and help with the store!!! ❤️❤️❤️

Limited choices here, but sometimes they get in some cute stuff.

Target

Consumers should not pay the price for employees not stocking the shelves correctly. What happen to the days where consumers were valued? Well very disappointed that the shelves lie and mgmt could care less. I could see if there was 1 put out of place BUT ALL of these were in the wrong place. Employee error should not affect consumers pockets.

All the employees I’ve interacted with have been friendly, helpful, and very competent. In front of me in line, was a woman who thought she dropped some cash in the store and the employee who interacted with her was caring and took down her info and took a picture of something related to dropping the cash.

Some of the prices are outrageous especially for food items. Just like at any other store you have some rude and a couple friendly staff members. The restrooms are fairly maintained, They're outside pick-up area is way better than Albertsons because they do NOT allow just anyone to park in the designated spots.

You can always count on Target to find something fun and trendy, whether it is fashion or something for the home. Two weeks ago we were preparing for a cruise to the Caribbean and I need to find a swim suit for the trip. Even though I needed it in February I was able to find that Target had their swim suits out for early Spring!

Target is also a great place to find a grocery item you need for home. I was happy to see that they have added organic items at a cheaper price than some of our other local stores.

And best of all, you can grab a cup of coffee or some iced tea from Starbucks. The wait is usually not long at the Target Starbucks so sometimes I will skip the wait at our regular Starbucks and head to this one in Target!

People here are nice but the lines are insane. There’s never enough self check out machines or only one person at the actual register. Also nothing scans correctly in the self scan price check. Also the frozen area has been empty for months.  Not enough natural organic products.

School of Rock

I am very pleased with the School of Rock. My son (13) took 6 months of drum lessons. After being disappointed with his school's band program, he had lost interest in participating in lessons. I signed him up for lessons with School of Rock and his joy returned. He has formed a jam band with his friends and they are off and running! Thanks y'all!

We love that our son can learn through being in a band in addition to individual lessons. The opportunities to perform in a variety of professional music venues is always something he looks forward to. Performing at the Ryman Auditorium was a literal dream come true for him! The instructors are wonderful and it is a welcoming environment for all types of kids. It has been a great confidence boost. We are incredibly grateful our son has found such a good community and gets to do something he loves.

School of Rock is amazing. Our kids always have great conversations on how much they love each session every time we leave the School of Rock. The instructors are great with the kids, and the administrative staff is super professional and highly proficient in communication. Highly recommended the School of Rock, if you’re reading this review you should stop what you’re doing and enroll today.

Love taking my 6 year old to drum lessons every week. The school is well run, teachers are great, and the location for me is ideal. My son looks forward to drums every week!

We love everything about School of Rock! The ease of scheduling, location and the teachers. My 9 year old daughter LOVES it.

This store is clean and the employees are kind and helpful. I enjoy shopping here if it's a quick stop or if I have time to waste and want to browse. The new store update is great also! The addition of an expanded grocery section is an added bonus to this location.

Love target it. Between Walmart stuff and mall stuff I love they clothes and have many selections when come to makeup or body even hair products different kind of brands good ones and  reasonable even have discounted bins in most departments always good clearance shoes staff is very friendly and helpful thank y'all target

Target really was very nice about my situation I have trouble with my cards and my counting sometimes (I have some issues) but when I did two times target employees did not try to embarrass me or cause a scene like alot of cashiers do i have seen this so much in walamart but i had plenty of momey to pay for my items but I ended up getting most of items  . Thank you 🎯 YALL DESEARVE TO GET BEST SORE NOTORIETY OR GET RECOGNIZED I APPRECIATE THEY DIDNT MAKE ME FEEL DUMB OR LIKE I WAS DOING SOMETHING WRONG THEY WERE JUST GREAT ABOUT IT ..

Nastiest bathrooms I have ever been in. I have had to contact corporate twice from bloody tampons spilling out of bins and feces dried EVERYWHERE on toilet seats. Please start cleaning these biohazard bathrooms before someone gets a disease. Absolutely irresponsible.

Best customer service!!! Buy far!!  Buy from Target they will take care of you!  Their “Price Match Guarantee” is the best in the industry!

This place consistently has the worst curbside pickup experience. They rarely ever have an order ready at the scheduled pickup time. The parking spots are poorly marked and the phone number they give you to call to let them know you’ve arrived often goes unanswered. And they can get away with it because they don’t care about individual orders. Or people.

Today I went to this ridiculous place.  They are doing something to the parking lot, grating to re-pave (maybe).  You can barely find anyplace to park, many spaces are saved for people who won't come inside to do their own shopping.  They put the wellness display right in front of the dirty equipment repaving the parking lot.  You need a shower if you go near that wellness tent.  WTHeck?

This morning was probably the best shopping experience that I have ever had shopping.  The lot was rather empty at 0830, and the store had more associates there than the number of shoppers.  Shopping without having 10 people per aisle makes the act of shopping a real joy.  We got everything we needed and even found a cashier just waiting for us.  She was friendly and quick on the scanner.  She was very attentive to my wife's talk with her.  In short, it was a good day at Walmart.

I don't know what's going with this place, but it is not what it use to be. I went here on Sunday 11-21-21 and this store had stuff everywhere. Pallets all across the store you couldn't even get down some of the aisles. I am not for sure if they are under new management  but this place is a mess. Madison always have had the best Walmart and now it's terrible.  #Unacceptable.

Sadly forgot to take photos, but had such a great time watching the Chef doing his tricks!
We had a separate group at the other side of the station so his show was split and we got to enjoy it more.

This was the second time we've stayed here and we intend to include it in our itinerary on our trips to Texas.  Very friendly and helpful employees.  The grounds are exceptionally well-kept. I think they have someone working on the ground every day.  Beautiful views of the mountains, and some of the sites are set up specifically for the views.  It would be nice for me if there was some kind of shopping or restaurants within walking distance, just for something to do, but I'm certainly not going to ding them for that.  They have a very nice, clean dog park with a couple things for agility.  That was a lot of fun for our border collie as well as us!

The gentleman monitoring the Self Checkout registers a couple weeks ago was one of the best customer service providers I have encountered in a long time. (I usually order delivery.) He made checking out so much easier and more pleasant. He also put Albert's market's employees to shame!

Actually got a real live cashier. Very pleasant. It was nice to deal with an actual person today, rather than have to work after going into the store, trying to get last minute items for dinner tonight. Thank you for having customer care

Traveling through,  the nicest lady checked us out.  Sorry I did not get her name.

Paper bags no plastic in New Mexico.
First for us!

Homeless people doing drugs in parking lot and peeing in it too.called manager and they didn't do anything about it not a good idea to take kids too this one!!!!!!!

Thank you for allowing truck parking WHILE SHOPPING! I made sure I parked far away from all cars. I needed a few things and this Walmart had everything I needed and great staff. TRUCKERS PLEASE KEEP IT CLEAN AND RETURN YOUR CARTS EVERYTIME, so that we are allowed to keep parking here. It's a safe place and easy to get in and out.

Super big Walmart with a lot options. Good to be there. Staff was nice and supportive.

Not too many freaks. Pretty good security. Had the product I needed. I just don't like walking 5,000 yards just to get a bottle of shampoo.

Has everything in one place, groceries, clothes, household goods. I highly recommend using the Walmart price scanner in the app when you see something on the Clearance rack or even on the shelf. Could lead to additional savings for you!

A lot of half empty shelves. Hearing supervisors scream at their employees half way across the store. Produce was dirty and not fresh. Deli hot case almost empty on a Saturday at lunch time. Went to checkout and the cashier took a bunch of stuff from her register and left for about 5-10 minutes. Wasn't even sure she was gonna come back. Then there was a blob of people at the exit because the door woman had the need to check every receipt and shopping cart. Making customers feel like criminals.

They also had school crayons in several places in the store with a price tag of 50 cents. We picked up 24 of them because my partner is a teacher. When she rang them up they was $2.47 each. Walmart just said "sorry somebody put them in the wrong spot". The label with the price tag said 24 ct crayons. They made the mistake. They trying to rip off school teachers and students in the middle of a pandemic. Shameful and shady practices. Terrible.

It's better than the one across the river. Much cleaner friendlier and easier to find things

Just a few registers open mile long lines at self check out. Did walmart pickup absolutely mess. Arrived on time just to wait an hour. Was told because of rain I could come back at 530 came back then told I couldn't get order unless I came inside.

Food purchased at this Walmart store often tastes like wet, stale cardboard might smell. It’s pretty disgusting, but so are ALL grocery stores around here. 🤮

I have a hard time finding these pretzel buns. I was so excited that this store had them. But sadly most of them I found was like this.. so disappointed.

Everyone was very helpful.will shop there again.
Happy Holidays to all.

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