Walmart

Went to this location to buy a marine battery. 1st rep I asked to unlock the cage to get the battery didn’t speak English. 2nd one didn’t speak English but understood that I needed a battery. Left and never came back. 3rd rep understood English said he didn’t have keys and would be back, never showed up. Finally I grabbed a manager and she unlocked the cage. Poor customer service, parking lot was a challenge as you dodge customers fighting for a parking space. I’ll never come be back

This is the worst Walmart that I've visited in the KC Metro. I was there for less than five minutes because they didn't have the three items I came in for (kosher salt, ground beef, and a refill PK of eclipse gum).

First, I think they're probably being robbed blind. In five minutes I saw at least three separate individuals blow through the entrance gates with products in their hands and then run for the parking lot. On an aisle I was shopping, I'm pretty sure I saw someone stick product of their shirt out of the corner of my eye. When I got to the front of the store, they were several employees just standing around chatting as the entrance alarms went off. No one seemed to even be paying attention.

Second, as I said above, they didn't have three simple things I was shopping for. I've been let down by the store many times in the past and this would be the last visit for me.

Finally, the place is filthy.

I do not recommend. I never have what I need and I think the place is downright dangerous.

Terrible customer service, asked an employee to get something out of a case and was told I needed to go to customer service. Went to customer service they paged overhead and I waited around 15 minutes for no one to show up, went back and they paged again. Waited another 10 minutes for no one to show up and my girlfriend and I had to track down several employees to eventually get someone who had a key to unlock it. Every employee we had asked pretty much said the same thing and that was to ask customer service.

The only reason I don't give one star is because it's close to my house. Almost all of the employees look like they wish they were anywhere else in the world. Listening to the way the manager talks to his staff, it's apparent why they feel that way.

I rarely go to Walmart to begin with because I usually have a less than pleasant experience. They have now completely lost my business. I was there trying to find something when I had 3 different young boys who worked there walk right past me and ignore me when I tried to get their attention. I finally was able to ask one of them for help when he called for another employee to come help me and then the boy he called over looked at me, turned his back, and walked away. The other boys were off with their friends who came into the store to visit. I complained to a manager and they knew exactly who I was referring to. That alone should say enough. It is beyond frustrating but really just extremely rude more than anything. Stop hiring young kids if you’re going to just reinforce unacceptable behavior and awful customer service. Doesn’t seem like you’d be missing much without them.

Walmart Supercenter

I am here visiting family. Basically I have to say that if I didn't know that I was in another state...it feels that if you've been to one Walmart, you've been to them all. This one felt like the rest. However, there was only self checkout available. I have a spine injury and sometimes it's difficult for me. It would've been nice to have 1 lane open as an option for those who need a bit of help. But signs of the times.
The produce department was very nice and fresh.
Overall nice store...clean

Great store. Even as some prices are skyrocketing, Walmart keeps certain everyday items affordable. This store is always clean. Checkout is fast. This is my go-to store for groceries, clothes, and much more!

Came in for an oil change, as you can see from the pictures, it obviously wasn't done. Look how brown the oil is. Fresh oil is always a very light color. Don't know if you can tell from the dip stick that it is dark and over filled. Also, now my tire censors don't work either.

Walmart has become a mess since the cashier less check outs have come out. The isles are always filthy. When you need help you can't find it. Cardboard pieces laying around. Sam would roll over in his grave if he could.

Ordered 4 Chineese food dinners.  The gentleman helping me was extremely helpful & nice.  Sesame chicken was delicious.

I made an online order with $350 worth of food and home products because i’m staying at a hotel and have no transportation. I also left a nice wealthy tip but for some reason i’m getting notifications that I need to substitute but then there would be things like the candle lighter I ordered was unavailable so the X it out as a whole. I proceed to text my shopper can you pick up any lighter and get no reply. It like the worker is being lazy not even trying and I spent a lot of money for nothing to be found or substituted. So I call the walmart online order department they don’t pick up so I called the store. A lady picks and I say Hi I made a online order and before I could say anything else about how they aren’t picking up she rushes me off and says she putting me to the other line for online orders it rang for well over 5 minutes repeatedly and I hang up and call the store again No pick up. Workers need to stop being lazy and do their job. I spent my hard earned money and was generous enough for a great tip and can’t even get a good experience. I would’ve doordashed groceries instead.
Even look at the bagging just careless. If I could’ve took my tip back I would’ve and I understand why people don’t tip.
Also he went by the name of Adrian.

Super Center
I always go here for groceries, cosmetics, etc.
They have fresh items. Friendly and helpful staff.
The store is busy all day.
Parking is little bit tough because of the crowd.

Near-by stores
Best buy
Dollar tree
Whole foods

Walmart has stopped supplying carts for customers. Push your own cart from the lot, buy only what you can carry, or just go away. Seen 8pm Wed 8/16/3023.

Big space. Friendly workers. Clean. Reasonable price. Parking available. Self check out. Easy return and customer service. Good deals.

I found the order pickup location easily enough, parked, and let them know I was there. I then sat there for an hour, watching everyone else get their orders in a timely manner. I finally looked at the app and discovered that they claimed my order had been picked up over an hour earlier. I contacted customer service who told me there was nothing they could do. After arguing with the CSR, he finally initiated a refund, so I did get my $75 back, but still, this is unacceptable.

Great parking including handicap slots.
Well stocked, well lit. I one stop spot for most needs.

It's 2 days before Christmas and all the valentines stuff is out with only some of the shelves stocked. So no winter holiday candy anymore. It's all hearts and roses with mostly empty shelves at that. Why so early Walmart?

Hey to admit it, came in hot just ten minutes to the closed. Thankfully employees still very pleasant and helpful. No sideeye looks. Boom, in and out 7min and change!
#gottagetproducenpotatoes

What can I say. It’s Walmart. They have most things everyone needs and many things everyone wants.
Though this location isn’t always the most organized or pretty. The boardwalk location seems to be a lot better at keeping everything stocked and in the right place with correct tags.

Hours need to not only be 24/7 again but closing early makes me have to take all 4 of my kids along as well plus you have the stocking done way to early I'm always maneuvering around stockers with boxes so overwhelming in middle of isle that I have to go till you see an opening to cross to other side. And the check out process . Where do I begin. U start an hour before closing announcement on closing but have only self checkout and 1 maybe 2 regular ones open. I really don't know what job people actually do there

Nice Walmart. They keep the store clean and in good order. The staff I have met are always friendly.

Food area selection is pretty good. There are nice fresh vegetables and fruit choices that are usually good quality.

This is disgusting. see at your own risk.
A huge fly inside the bread packaging at Walmart on 15700 location on 9/25. It caught my attention since it was buzzing pretty aggressively inside the bag. I can imagine fruit flies on produce but not blue fly inside the bread package.
Walmart, please improve the quality and inspection of your products. This is unacceptable.

During my recent visit to the new Walmart branch, I was impressed by its cleanliness and the exceptional assistance provided by the staff in helping me find the items I needed. This store stands out as one of the cleanest Walmarts I have ever visited across the entire USA. The combination of a well-maintained environment and helpful personnel made my shopping experience notably positive.

I have had good services from their Auto services for tire rotations and oil change.. but their management is pathetic. They would not hesitate to deny you an appointment, even with a valid evidence of online schedule, links, etc.. they have the audacity to tell, they have no control how Walmart system works.. sorry about your appointment.

what do you call this ? in the year 2024? pathetic or even there is something worse?

This is our favorite Walmart! We drive from KCMO to shop here and pass by another Walmart (133rd and State Line is terrible)to get here! It’s the best cleanest and has the friendliest employees!!

Walmart Supercenter at Stateline and 135th.
Clean well lit building. Shelves were stocked and organized. For the day before Christmas I expected it to be busier.

I’m not a fan of check yourself out or bathrooms that aren’t clean.

WalMart is always an experience.  Fewer checkers and more self check-outs.  But this year they have lots of cute Christmas sweaters, onesies and dress up clothes.  They have sure to win ugly sweaters from the cow with "Christmas Mood" to the Flamingo (personal favorite).  One of the best Christmases  my 3 friends and I all dressed up in Christmas attire like the below, going out on the town.  It was a huge hit and lots of memories..... so check out Walmart's Christmas section before it all sells out.

This experience was horrible to say the least!
I was there to pick up  tires that I purchased online.  I had planned to schedule an installation but......
When I got to the outside service door for customers,  it was locked. An employee of the store was trying to exchange a battery and was also surprised.  I stayed in my car,  calling the service number for the next 15 minutes.  Finally drove to the front and customer service said and assured that someone would be back there to assist when I drive back around.
Nope, I actually knocked loudly on the door.  Sat on the bench and  called every number for the store with no luck,  no response.
Drove back to the front,  walked to the service center and found two employees working by the door I was knocking on.
When I received my purchase,  they were plopped in my basket and I was expected to put them in my car.  Thankfully the Very nice security guy walked out and loaded them into my car.

I had a question regarding shopping, and I asked for help with one of the lead on this store. He called someone on the radio, and I waited more than 25 minutes; I saw him again near Aisle 1, and then he hide.

The Walmart at 133rd & State Line needs better management. They are out of a lot of products & they don't keep their shelves restocked even when they have the groceries on pallets in the back of the store. Sitting on revenue because, too cheap to higher stockers. Some items sit empty for months. And, we are paying for the theft at this store, they allow them to walk out so they raise the prices for the honest people to pay for it. The police that monitor the store said they could get sued for stopping a thief if they don't see them take it. There are cameras everywhere & they still can't control their store. I witnessed a 20 year old male exit the store by slipping through the entrance gate with a bulging backpack on his back. He almost ran me down when he had to veer around my cart to the exit door. While this was happening a Walmart associate was checking a receipt of another shopper trying to exit, he had his back to the view of the entire room. You check a receipt, face the entire room next time!!!!!

I prefer to go in the mornings before it gets busy. They have self checkout which I prefer. Regular lines get crazy long of course. Always a big selection for food & clothes. Saw these dolls while picking up a birthday gifts and they were all messed up. They need better quality control for what they put on the shelves. Lots of $5 dvd's with good kids movies. Nice deals on TVs

I placed a pick up order through the app and it went to the wrong location which I didn't realize until I had arrived at my regular location and no one came out when I said I was ready to pick up my order. I attempted to call this location for the better part of an hour including trying multiple departments and I was either put on hold or it rang for over 10 minutes each time. Still have not been able to talk to anybody but the pharmacist who did transfer me over to the front desk again only to be put on hold for a fifth time. Don't know if my order has been canceled officially and they're also telling me that in addition to it potentially not getting canceled at all that I could bring the order back if I drive the 30 minutes out of my way to pick it up at the wrong location. What?

Wish I could rate lower than 1 star. This store has rude employees. I brushed it off the first time, thinking that someone might be having a bad day. But I’ve been back twice since and they are all just rude and not friendly at all! Won’t be going back to this location.

I'm not a picky customer BUT I do take my personal safety very seriously. Due to the convenience, I occasionally go to this store at I-70 and 40 Hwy in Independence near Sterling blvd. Almost every time I go to that location I see people doing things that are bad with customers or to customers. Being a former US Marine I typically just shake my head in disbelief. Two nights ago that changed. I will not go back there again. In front of the security, KCMO Police, a car slowly drove by and the passenger threw a container at me as I was walking to my truck. No one else was around.  I saw the person who did it but I did not want to get into any type of altercation.  Whatever was in the container got all over me and it was disgusting.
Don't go there. It is not safe!

Worst customer service ever..I waited at self checkout for 30 mins for a price change on something that was marked incorrectly.  Had to go find my own manager becuase the self check out person did nothing.

Walmart not only seems to be increasing their prices, but they are also lacking sufficient open registers for Real Life members (but that's a different issue I won't get into here).
However, my recent experiences with Walmart's meat department have been highly disappointing. Over the past week (from 9/5 to 9/7), I visited multiple Walmart locations in hopes of purchasing a pork shoulder, only to find that they were all spoiled - and I mean ALL of them.

At the first location, I had to return the meat twice, thinking that it might have been an isolated incident. I exchanged it for a new one, but upon arriving home, I was met with the same unpleasant, rotting odor as the first piece (back to the store I went).

Feeling determined, I decided to give a different Walmart location a chance, one that was 20 miles away. To my dismay, they were facing the exact same issue with their meats. It seemed like every cut of meat in there had an smell that could only be described as if death itself had taken a sh!!t and left it as a reward for the lucky buyer.

My advice: steer clear of Walmarts for your meat purchases.

We, along with 2 other customers, had to ask 3 employees and still have been waiting here for 15 minutes to get into a locked cabinet and still nobody has shown up, and no, the store is not busy. Still waiting as I am writing this review. It's should NOT be this hard to buy lube! No matter who you ask, they are disinterested in helping anyone with anything.

I’ve been waiting for an hour and 15 minutes waiting for my groceries that were ordered before this afternoon. It’s 7:45 pm. I’ve been here since 6:30 and I’ve watched several cats who pulled in after me already leave with their groceries. Keep calling the number but it goes straight to voicemail.

After having numerous issues with my delivery order, and a whole 2 day ordeal dealing with online orders. Isaiah from pickup and delivery who just started working there was the only person in this whole store who has helped me this much. This person deserves a raise at the very least. If more people like him worked there then the world would have truly awesome people. 5 stars Isaiah, good job.

Good convenient store for wine and beer near state line but there are issues.  They have more traffic than other stores in kc so some items will be sold out.  Our last curbside order had 30 items and 5 were sold out.  If you only want food, you'll get better luck in south jo co stores.

Dillard's

This is an awesome vintage department store.   I came in here to film the elevator.  They have an awesome 1974 Montgomery elevator that is glass.  Only reason this is 3 star instead of 5 is because an employee gave me very dirty looks for simply appreciating their vintage elevator.   She also followed us around the store as if we were shop lifters or something after we rode the elevator.  Apart from. That. The store is clean and very well stocked as well.  Also clean toilets as well.

The Dillard’s in Independence Center is very nice. We were doing some very last minute Christmas shopping and the staff in both the men’s and women’s sleep ware were helpful, and personable. Even though it was right before Christmas, they still had nice items on display and the different sections were well stocked. You aren’t allowed to carry items from one section to the next while you shop without putting them on hold, back on the rack or purchasing, so keep that in mind if that would make a difference to you

I was literally terrified. I was in the section where they have all of the pretty dresses. This lady with tattoos worked in that section of the store and at first I thought she was a cool lady but then she started acting off. She kept making loud noises with the metal signs on top of the wracks. Every wrack I looked at she came to the wrack and started making loud noises with the metal signs on top of the wracks. I don't know if she was on drugs or just liked the noise of clanging metal but it made it difficult to shop under those conditions. She continued to follow me around and move the signs on the wracks for no reason. I felt so uncomfortable. I felt so much anxiety and fear that I felt forced to spend $200 for these two dresses. She kept making noises and getting very close that I honestly just wanted to hurry up and buy the dresses and leave. Even after I bought the dresses she still followed me around as if bullying me to buy more items or possibly stalking I am not sure why she did this. I could not even truly look for a dress to buy for this Gala I am going to. She also kept looking at me in the dressing room and I felt uncomfortable. It was like she was stalking me. Even after we purchased the items she still stayed near us. It was just so creepy. It was the creepiest thing I have ever experienced. I felt bullied and pressured into buying these items because of the way this woman was acting. I was scared of this woman. I did not know why she wanted to follow me around.

Went for a gala dress. They have a large assortment of gowns and dresses. The plus size section was sparse, especially the junior plus section. Everyone working there was very nice and we had no issues getting a dressing room open whenever we needed one.  Prices were average for formal dresses

Dillard’s has done a lot to make the store look excellent!!  Loved the displays especially in the beauty department Kiehl’s branding.

Lots of excellent sales!  Even though the mall is dead as a door nail, Dillard’s still has it going on.

They suck anymore . First they reduced the hours then they make you check out your own stuff and bag it while employees stand around like prison guards mean mugging you the whole time. Makes me very edgy.  If I had another choice I wouldn't give them my business or $ !!

A very pleasant experience, cashier was friendly and helpful. Enjoyed speaking with her.

Very poor store the shelfs was not filled. My little store in my town is much better. Maybe You need to talk to the manager about improvement, or replace them. this is a big store it needs to be managed properly. You are losing money.

No alcohol tissues available to wipe carts off when I entered. Felt like I was getting germs from the cart handle the whole time, so I made my visit very short.

Needed to park up , called them and they said ok . Very friendly and nice bunch of ppl. They have my business when I'm there

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