Honda

Definitely what a good service they offer, from Mr. Rosalio, the security man, the technician in charge.
My truck was damaged from the dunes of Bilbao, we are from Monterrey, this was the closest agency, so we arrived, on behalf of the executive (it was not the best) but on the part of the aforementioned staff, we will return from Monterrey for maintenance!
Congratulations on what a great and honest technical team you have.
THANK YOU!!!!! 

Of great Human warmth...so I prefer to be living with Human beings...and leave them deactivated. To robotics...not here...please!9 Noooo human beings yesss...it is because the warmth of Humans comes from their heart and their intelligence d...and beautiful interactions...yesss

Excellent service, despite the attitude of one of the sellers, the person who attended me was very friendly

Ford

Good place to work, friendly people and low weight

Great commitment to quality, in addition to impressive work, machinery and processes

A good place to work and develop professionally

Toyota Laguna

Excellent service and gets service prices

A very complete agency, 100% service, very professional, experts, luxury cars, good financing plans, good opportunity to purchase a vehicle

Terrible service for making appointments, you struggle to communicate, and if you do it via WhatsApp they answer that at that moment they can't answer and that you can call if you like, which creates a vicious circle.
When I was finally able to make the appointment, the girl who was supposed to assist me arrived 10 minutes late!
Of course, the cost is quite high for a 40,000 km review service.

Terrible customer service. Very little seriousness in the department with the service advisors. They bring you in at random, you have to be like a beggar asking them to do their job. Other than that, everything is excellent, reliable cars 😎

Honda Torreón. Motorama De La Laguna.

They don't answer the phone, when they finally do, they don't even say good afternoon, they look at you with disgust, etc.
Just because the insurance coverage had to be validated here, otherwise it would be better to take their motorcycles to another workshop.

Good service, but I had to go because there was little variety in stock, still very good service

Excellent variety of motorcycles of various displacements have credit and cash

There are only 4 models on display but the Seller's Advice is very complete Good Location

Nissan Seminuevos Garantizados

bad bad bad they have nothing guaranteed, they are not responsible I bought 1 Sentra in 2019 and after 6 months in the first service the shock absorbers went wrong and as it was guaranteed 2 years well surprise it was not true they never responded. aaaand by the way I still need stationery from the car (endorsements prior to 2019)
recommendation do not buy a car at Nissan Pre-Owned Diagonal Reforma, they are a fraud....
Fraud

The attention when you go to buy is good but the truth is I don't think they have anything guaranteed, I bought a car in September 2019 and it only worked well for practically the first 3 months, after that the car has already left me twice, I already put approximately 15,000 pesos fixing it and it continues to present faults, I would recommend you better buy it elsewhere.

I bought a 2018 van a month and a half ago, it turns out that 1. They had not given it agency service for several months, pre-owned Nissan Diagonal reform, they did not want to be responsible for maintenance and it cost me, 2. The van had a tracker that affected the electrical system as it is presumed, nissan pre-owned does not want to be responsible for the damage that the truck presents in the Electrical system since on three occasions a deafening noise has been heard that lasts between 10 and 15 minutes that does not go out with anything or even turning off the engine of the truck and if I list every failure and unpleasantness that I have experienced in that place I would have to write a book here, the seller does his job well, very friendly, helpful and supports what he can but at the management level you find yourself with an official who leaves much to be desired in her work in all aspects, treatment, logical reasoning, power of resolution, etc. really bad. I ASK MR. MAURICIO MIJARES PLEASE TAKE CARE OF ME I know that when he takes care of me he will understand me.
I am a client of that place and of the Nissan agencies and I have never had a problem until today. PLEASE ANSWER MY URGENT CALL.

Very good service from the person who attended to me

Bad treatment, they have been returning my money for a week. And they just don't know how to do their job. Appalling! A new one is better. But in another agency!

Nissan Alameda Reforma

Many points to improve, at the counter they were always very friendly, through WhatsApp they were completely clear so I had to go to the agency, it took them 3 full days to give a diagnosis and quote, later it was over the weekend so for a while service that took an afternoon to do, my car stayed at the agency for 1 week, they told me that they didn't have all the spare parts there so they couldn't do all the service since it had to stay much longer than what they requested, they deliver the car without washing which had not happened to me in any of the agencies to which I have taken my car before, if it is the service that the brand is providing I must say that it has become lacking in quality.

I just pass. Brincos diet that I was going to buy. I go to the gym that is next door. But hey, my truck is Nissan and it turned out very good. 😌

Nissan Alameda Independence

Wide variety agency, well-trained staff, great offers, great financing plans

I guess they know their job, but customer service has declined.

They make you doubt their competencies.

I already explained my reasons.

I hope they take much more care of the forms.

Very good service, ask for Oscar, he will take great care of you. Super attentive and friendly

Ford PASA Torreón

Went in to ask about issues with my panoramic sunroof, they gave me the answers that I needed! Great service!

They have the best deals on the market! Very friendly and very accessible

Nissan Gómez Palacio

Good reception and installations but not accurate when diagnosing.

It has been somewhat unpleasant going to fix issues related to a 2023 vehicle that we just acquired. Derived from the fact that the financial company (NR FINANCE) that they manage is having problems charging the monthly payments and advantageously they make double charges, unfortunately the agency staff cannot solve the problem for us. Of course, they guide and have the most cordial attention, I think that the only thing they should do together with the sale is to warn the client regarding the possibility of battling in the payment of monthly payments.

Centro Automotriz de la Laguna Surman

Do not go! Absolutely incompetent, they quoted me a price, I accepted the service and they called me to say that they were wrong by about 7 thousand pesos in error. The tune-up was commented that it included everything. When I took the vehicle in, they wanted to quote me the pure spark plugs at 7 thousand pesos more and they did not change them. The tune-up service included washing the vehicle, they left everything soaked in a mess. They have inconsistency of information in prices and time, they do not agree. They don't know how to handle the work and the pressure, a terrible option to have your car repaired. Management does not call them to attention, these incompetent and bloody people do what they want.

You feel that they are doing you a favor by charging you, there is no explanation, the truth is that it is unnecessary to take it there, it is better to go with the workshops marked by the insurance companies. Those who put filters to eliminate these types of issues,! when it becomes a monopoly the result will continue to happen, and there is the proof,! the prophecy will already fine and publish

Excellent service and the most qualified staff, thank you

very good service and personalized attention.

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