BBVA

Attention and kindness of the staff of 10, without any complaint. The truth is that, with the few people they have and with all the cuts they are suffering, the enthusiasm and effort they put into trying to solve their clients' efforts in the best possible way is incredible.

I would highlight the professionalism of the staff that is currently in the office, there are very few of them and although they are overwhelmed, they also always attend you with a smile, trying to manage matters as quickly as possible.

I had a problem while traveling and they solved it perfectly with an unbeatable treatment. 100% recommendable. Good professionals and very attentive.

Terrible experience on the part of Hipólito Castro Romero, the only thing he is interested in is that you open an account claiming that everything is easier to evaluate certain procedures and once you leave the office he does not answer e-mails or phone calls which he justifies with lies . BBVA yes but not in this office

Bad manners from an employee via telephone, I had to call another office in a different Autonomous Community, because she didn't feel like doing what she had to do to me, and in the middle of the covid crisis, shameful.

Banco Bradesco - Agência 6480

After hours in line, I didn't have my problem solved which was simply opening an account. They said that this agency does not open an account, only by cell phone.

Terrible when it comes to treating customers well 3 ATMs only one works and when you want it, you don't have bad money the worst in the world congratulations

Banco Bradesco - Agência 1046

The agency does not provide wifi to the customer at the time of service, making them give up their turn to look for a way to top up their cell phone so they can return there again after a whole day waiting for service and there is no sign warning the customer of the lack of internet. Many times, elderly customers who don't have much control over the digital world end up giving up on the service.

A disregard for the Customer, such a simple solution.

Banco Bradesco - Agência 1820

Before it was demolished it was great for loot, I never went wrong there

Bradesco

Banco Bradesco - Agência 5265

Small space for the population! Regular service.

Insufficient service for the Municipality's population demand.

Banco Itaú - Agência 1140

And a bank that is good to work with has helped many entrepreneurs in the lending area and answered the doubts of many customers.

Great service! Ethical, empathetic, professional employees! I recommend...

Banks in general are leaving a lot to be desired

I was not answered by the number indicated

Banco Itaú - Agência 4525

The service provided by Elis Ribeiro left a lot to be desired. It is essential that customer service includes politeness, respect and charisma, skills that were completely lacking in this interaction. Fortunately, this was the last time I needed to contact this bank, as I chose to close my account.

I had a disappointing experience at that agency, the service was poor, the physical appearance of the establishment,
It doesn't reflect on the service, I stayed for about 2 hours, my password wasn't called, I left so as not to explode with the manager the next day, I arrived before 10:30 am, I was second in service during that delay. There was a lawyer who exploded with the manager to take measures to assist the public, I hope that the general management is aware of what is happening so that there is no loss of customer. That was my experience at that Itaú branch in the renascença.

Great service! Solved my problems quickly. Friendly attendant. The agency is very comfortable.

1 hour to spend at the checkout. Lunch time. There were only 4 people in front of me. All unicle and personate clients that arrived were prioritized. The agency was filling up and now there is no chair to sit. All the *general* password people are hoping for the goodwill of just 1 working box. Unfortunate. Agency 4525 has a lot to improve. The most hilarious thing is that there is an advertisement on the wall that service according to the law and Procon lasts for a maximum of 30 minutes. Very sad to see that no one respects it.

Worst bank in Brazil. The account cannot even be used because it is blocked, making business and commercial relationships unsafe. Do not open an account at this bank without first searching on social media, YouTube, and Google about code 408 itau. If you are a customer, close your account before becoming the next victim. Sad end of Itaú regressed in quality technology is used to make it more difficult.

BRADESCO

I opened my salary account at this agency and I regret it to this day. The first time I went, I was third in line for service, at 10:00 in the morning when the bank opened. Amazingly: I was only seen at 11:30 in the morning! People arrived and were served (they were not preferential) and I was waiting, right in FRONT OF THE ATTENDANT'S DESK! There was a couple who had just arrived and an attendant came to greet them IN FRONT OF ME. I looked at him angrily and he asked me what my service was and I explained that it was to open a salary account and he informed me that I SHOULD WAIT FOR SERVICE and went to assist the couple who had just arrived, apparently with high purchasing power, judging by the costumes and jewelry. Recommendation: don't wear shorts and sandals, because the security guard will just jump on you and call you a bum. That's what I felt the second time I went there, now to check an access problem with my salary account and try to withdraw a residual amount there was. Damn the time when I decided to wear shorts and sandals, right there when distrust was in the air. As incredible as it may seem, I was served quickly, but the attendant was not very friendly. Three times he said that there was no value in the account and he also didn't want to give me my account statement, since they didn't give me any card, didn't help me register any password or even help me log into the bank app. After a few minutes trying to convince the attendant to give me my own account statement, she magically discovered that there was an amount to be withdrawn, and said that only the manager could deliver the amount, so far so good, I asked if I could go directly to the manager's counter and she said yes because she was already aware, when I approached the counter the security guard stopped me and shouted: 'Hey boy, she's not here yet, sit down and she's coming' all The world inside the bank turns to see what is happening and I felt quite embarrassed by the situation, the bank manager was the only one who treated me more or less. As I said: avoid wearing just shorts and sandals and a shirt, wear pants, nice shoes and a long-sleeved shirt, that way they might treat you better.

Slow service, four management counters and only one attending and for a change the woman is not quick with the procedure. It is simply regrettable to generate outrage

If it had 5 negative stars it would be little. Today, May 19, 2022, I went to the branch to close the account, the security guard told me to contact an attendant, as my branch is in Rio Grande do Sul and he didn't know if it was closed in São Luís-MA, I went to a attendant, whose name I don't know (black hair tied up, works at the first table) to inform me, the same one, in the GREATEST ILL WILL AND LACK OF PATIENCE, heard ROLLING HER EYES AND Huffing and said that she didn't close someone else's account I was there and that I would have to go there in person to close, I informed her that it would be impossible, as I live in São Luís, and she said that I would have to call my agency, even the client who was at her table noticed the lack of attention and rudeness of the attendant. I called the South agency and guess what? They said that I had to go to a NEAREST branch in person in São Luís to close the account and that there is no such thing, closing an account can be done at ANY AGENCY! They make us waste time, waste gas, lose patience and even our education, because it can drive anyone seriously! She is there working BECAUSE she WANTS TO! NO ONE FORCED HER! Lack of respect for the customer and commitment to the area they represent, SERVICE TO THE PUBLIC! He doesn't know how to give simple correct information, he doesn't know how to look the customer in the face with attention and respect, he doesn't know how to communicate, he doesn't know how to "solve" a basic problem, he doesn't even know what he's doing there, apparently. Disgusting and Revolting! Besides, it's impossible to talk to them on the phone, no one answers! A rubbish agency!

Telephone DOESN'T WORK, in the middle of the pandemic I will have to go to the agency because THEY DON'T ANSWER THE PHONE. The main telephone number was unable to clarify the information I needed. TRAGIC!!!!!!!

_Terrible service, two junk ATMs. Worse for this period now of Corona, queues form, only complaints from users.

Banco Itau Personnalité

Banco Itaú branch working only for deposit via terminal.

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