Bradesco

Manager doesn't solve his customers' problems, terrible bank

Banco Bradesco - Agência 1294

Terrible attendance. The attendant Queila first prevented a lady who could not stand up from sitting down, orbiting her to wait standing before the revolving door. Afterwards, he refused to let another person in to open a salary account, saying it was through the application, and the institution itself instructed him to open it directly with an employee.

Helpful in customer service. We had a small problem with the App login on our cell phone and were promptly helped by an employee who was at the ATMs. We had to reset the access password due to a problem with the App and it helped us resolve the problem quickly. We were satisfied with the service. On another occasion we came to the agency to be seen by the manager who also attended to us promptly and answered our questions.

The place is very spacious! The service is very good. Due to the pandemic, we have to schedule appointments for some types of services, but if it is a quick service, we will be seen right away!

Terrible service, uneducated staff, the woman who attended to my 86-year-old mother certified her as incapable. The phone doesn't answer. For it to be bad, it has to improve a lot.

You can make contact by phone, however, it is just there for decoration. Call 1, call 2, call 3 times and no one answers, that's incredible!!

Banco Itaú - Agência 6389

Terrible service, excessive delay, people passing by without a password!

Extremely slow service, no respect for the customer in this regard.

The question of special assistance only applies to the elderly, if you are not disabled in a wheelchair you can sit and wait, because for them there is no preferential assistance if this is not the case. I asked if there was preferential service and the woman told me it was on a first-come, first-served basis. Congratulations itaú

Close to home, it's not as crowded as the downtown branch. Customer service is very fast. As for the cashier, the only bad thing is that there is no place to sit, so if the queue is long, the only way to stand is to wait.

It was quick to deliver the card via post office.

Bradesco Dia&Noite

The branch is in need of renovations, it is one of the oldest in Porto Velho, those street vendors in front of it sometimes interfere with the flow of people, the infrastructure is in need of repairs and the service needs to improve further.

Worst bank in Porto, old, a real lack of respect for the customer, they don't answer the phone, they don't speed up your problem. During the pandemic, I couldn't be attended to by a manager, the guy took note of my service and it's been 4 months without a response I DO NOT ADVISE TO OPEN AN ACCOUNT IN THIS BUDEGA!

Good service, employees are polite, kind and willing to help, every time I went to the bank to be served I always left satisfied with the service

153/PORTO VELHO-CENTRO

Banco Bradesco R. Prud. Moraes-Upv

This agency is already closed, the other one next to it is the only one that works

This agency is terrible, it is already in need of a renovation, the service is bad and time-consuming, average infrastructure needs to improve more.

Banco Itaú - Agência 1592

Very bad United Nations Bank leaves customers out in the sun and terrible service, apart from maintenance fees with the value above all banks, I withdrew my company and canceled all cards, this bank does not deserve my money.

Scrap air conditioning, dirty floors, old and dingy lining, no parking. I do not recommend the agency due to its lack of structure.

Good service, but there is no parking for customers.

Banco Bradesco - Agência 0524

Very good, I received good service, but it only takes a while for the password

Terrible service, slow and the employees are rude and rude, I only have an account due to my company's obligation

Bradesco is one of the largest financial groups in Brazil, with a solid performance focused on the interests of its clients since 1943.
In addition to excellence in services, it stands out for being one of the best resource managers on the market, with results built on sustainable foundations.

Worst service I've had, few attendants, very long waits to be served, lack of more agile attendants. Difficult because everything has to go to the agency

Service needs to be improved to become more humanized, there is a lack of attendants to assist in the operation of the terminals since the platforms change from bank to bank, especially people who do not have knowledge of cybernetics to have excellent service we must attend and understand that not everyone knows how to operate a machine of self-service, simplifies to attend

Banco Itaú - Agência 7368

I didn't like it, I'd rather talk to an attendant

The bank with the most agile service in Jatuarana, good professionals, good service.

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