Banco Itaú - Agência 1677

Terrible on my first payment the bank took 200 reais from my account as I had already paid 60 reais to open this checking account I went to complain and they gave me a number to call to resolve it and that number doesn't work people don't open an account with this bank Itaú is no good it's just a headache

Very bad, I went twice to open an account and never managed to do so, I live far from Manaus...

I was well attended to, great professionals, the service was very quick, there was no queue, a guy from the bank called Ruan was very polite, helped me with everything I had to do! perfect 👏

Unfortunately, we can't get any human being to answer the number that is passed on to us from this agency, unfortunately, it's neglect, the person spends almost a long time calling to get information if they want and no one answers a call, but when they want to push plans and that's it bothering 24 hours a day they are great unfortunately I couldn't get in touch with the numbers provided no human being from this agency answered the phone I think he doesn't answer the phone or they are busy because they can't answer a single call

Bradesco

Excellent bank, attentive manager, quick responses, meets account holder's needs.

I removed a provisional card due to the cancellation of the original card. This card was to be used for debit purposes, but it didn't work, I went back to the branch to ask questions, I was told that it was only used to withdraw money from an ATM, but to my surprise when using the card at an ATM I discovered that the card was cancelled.

I had a good experience with the bank. They guided me and informed me very well, and I managed to solve my things. The system could be more practical and better.

My cell phone was damaged and I lost the access key. I'm in Ireland and I don't have access to Bradesco. So I contacted easy phone and they were unable to generate the new key. I contacted manager Diceli (my account manager) via WhatsApp and she asked me for my details. I thought she was going to help me but after she took my data, she just viewed it and didn't even say Hi. I'm so angry with this Bank and these professionals who don't give the customer the necessary support. Why do they invent this access key if they can't change it while I'm out of the country? Will I have to go back to Brazil just to go to the Bradesco branch so they can register the key on my cell phone and check if I am the owner of the account? Total outrage.

The agency is well located, the bad thing is that it does not have any identification other than this external sign. The agency is under this church, in the former HSBC.
I arrived early to open a salary account and they said that they only open 10 accounts of this type per day, so anyone who wants this service has to arrive very early. Furthermore, the response time is average.

BANCO BRADESCO S/A

Service is good, but you will find long queues so it takes a while to be served.

AGÊNCIA BRADESCO

The service has to improve for clients of other Bradesco branches.

Banco Bradesco - Agência 3705

Small agency with few self-service terminals, and needs to improve air conditioning.

Banco Bradesco

Banco Itaú - Agência 9893

Terrible service, I spent an hour waiting to receive a salary as a bank doesn't have money...

Bradesco Dia & Noite

BANCO DO BRASIL - BOSQUE - Agência 3022

This bank can't help but be 5 stars! Banco do Brasil, S/A - 001, with its Bosque Branch - 3022-8, is located at Rua Coronel José Galdino, number 416; corner of Rua Quintino Bocaiúva. There is vehicle parking for motorcycles, cars and cars for people with special needs, an environment that follows the rules of sanitary hygiene, as the use of masks, alcohol gel and interpersonal distancing are mandatory. Initially, it prioritizes care for the elderly, and later, care in general. It has bathrooms, it has sofas, it has a window area with a blind view, to give more security to customers, maintaining privacy, the service boxes have signs, in transparent acrylic, aiming at the health safety of the customer and the attendant employee, seating areas interspersed, promoting everyone's safety and preventing the spread of COVID-19, with a competent and experienced team of employees to guide, with the utmost courtesy, the customer using our Banco do Brasil, S/A. Come on, meet Alexandre, who is a friendly person, Helena, Verusca, Elisoá and many others, always with the level of competence at the level of a BB employee. They also have outsourced collaborators who advise on loans granted by the INSS, and on other products from this banking house. In the entrance hall, there are several cash dispensers for withdrawals, deposits and payments of invoices and bills. This is our Banco do Brasil, S/A....

Long queuing for service, several separate and crowded queues, the bank only gives priority to those who are going to open an account and to those who are going to make the payment, the bank just wants to win, they don't want to solve problems, they take a lot of time for simple things, they have to go to the minimum 2 hours waiting, in addition to not having passwords, ticket, disorganized b, bad agency.

The screening for service inside the agency is confusing and the person waits in line for a long time, in times of a pandemic.

Bad service I'm here at 12:00 there are 12 service stations and only 3 are working.

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