Walmart Supercenter

I was duped by WALMART… I bought the WARRANTY. Visiting from Texas. Bought electric scooter for my grandson here in June. Also bought the WARRANTY, never did that before but just in case. Scooter quit working 2 months ago, parents too busy to take it in. Visiting from TX again in Nov., and brought scooter in to exchange under WARRANTY. Walmart told me it’s been longer than 90 days so I had to contact some insurance company to get the scooter repaired or replaced, NOT WALMART. The clerk handed me a pamphlet. I told them I didn’t pay an insurance company, I paid Walmart. And I also explained that I could have just used the manufacturer’s warranty if someone else needed to get involved. There was no Insurance Agent at the cash register when I bought the warranty. I never signed for an insurance policy. I thought I was doing business with WALMART. I paid WALMART for a warranty, not some insurance company. As you can imagine, I got upset. I’ve never, ever, in my life had a WALMART store refuse to return or exchange an item in the past. But now that I purchased a WARRANTY from WALMART, they refuse to help me. I left the scooter there. I’ll do all I can to shop elsewhere from here on out, and you should too. And, learn from me, Don’t ever buy a WALMART WARRANTY; it’s not what you think it should be.

If I could give it a zero I would. Shopping in store here is perfectly fine, but if you decide that you want to do a grocery pickup please don’t even bother. I placed an order for a grocery pickup yesterday and set the pickup day for today at 7-8 p.m. I received a text that my order was delayed, but received another text within 30 mins stating that it was ready for pick up. I went to the store and checked in and waited 1 hour and 40 minutes for my order. I had to call corporate, no one answered the phone for me or cooperate. I finally went into the customer service area With corporate still on the line, I was told by an associate “I think they are doing pretty good to only have 3 people” when I asked to speak to a manager. It took another 15 mins before a manager came to speak to me. This was the worse experience that I have ever experienced. Hopefully corporate can resolve this seemingly ongoing issue. I will NEVER place an online grocery order at this store again.

Nice clean place with friendly helpful associates.

Awesome employees and a great selection of anything you could want. One of the best Walmarts I've ever been in

Nice store. Clean, well stocked, and friendly staff. Quick and easy, which is rare for big college towns. Shouldn't all that Auburn football memorabilia be on clearance? Go Dawgs!