Walmart+ and their delivery is a valuable service to me over the last few years as without a vehicle there's no better option to have things delivered to my door. Usually when a mistake is made they take appropriate actions to address it, until recently. I had a PlayStation 5 delivered, not to my building but the building next door. The driver initially contacted me and told me my door code did not work and that they would just leave it in the entry way, which I didn't think was a problem because they've never delivered to the wrong building before. I checked and it was not there, and with a baby I wasn't able to immediately run from building to building trying to figure out where they left it. The entryway they left it in was unsecured and I never was able to find the item, either someone walking by noticed it and grabbed it, or it was the driver's plan all along and maybe they did it on purpose. The photos I've attached show two different entryways, the one they left it in and two photos showing both sides of mine, different color carpet and all, but customer service initially dismissed it saying it was marked as delivered and to contact my bank. Contact my bank? I paid with a payment option that I'm still paying for, for an item I didn't receive, contacting my bank isn't going to fix that. I kept pushing to talk to higher ups, and they said they'd escalate the problem to higher ups in 24-48 hours. It's been 4 weeks. No replies or responses since. Contacted Walmart corporate, was told I'd be hearing from someone, again nothing. This is unacceptable, and I can't recommend anyone ordering anything though this service that they can't afford to lose.
I've worked here and I've shopped here, all the staff are very helpful and even the temp staff are just as helpful. Great place. It could use a little more organization. Other than that, very nice place to get your shopping done
They have it all . Friendly service clean .π―πππππ Great service at the tire shop ππ―. Great prices on tires . Waylon is so helpful and a great smile. Oh happy day. πππΌππΌππΌβοΈβοΈβοΈ You can get your Sturgis t shirts here !
I stopped by near closing time to pickup a one hour photo. The photo guy had clocked out already and asked if Iβd come back in the morning. Kudos to Eric, the cashier team lead. Heβs super friendly and didnβt hesitate to walk back and look for the photo. Excellent customer service by Walmartβs front end department!
2 months ago
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How is Walmart Supercenter rated?
Walmart Supercenter has a 3.7 star rating with 3251 Reviews.
0
Walmart+ and their delivery is a valuable service to me over the last few years as without a vehicle there's no better option to have things delivered to my door. Usually when a mistake is made they take appropriate actions to address it, until recently. I had a PlayStation 5 delivered, not to my building but the building next door. The driver initially contacted me and told me my door code did not work and that they would just leave it in the entry way, which I didn't think was a problem because they've never delivered to the wrong building before. I checked and it was not there, and with a baby I wasn't able to immediately run from building to building trying to figure out where they left it. The entryway they left it in was unsecured and I never was able to find the item, either someone walking by noticed it and grabbed it, or it was the driver's plan all along and maybe they did it on purpose. The photos I've attached show two different entryways, the one they left it in and two photos showing both sides of mine, different color carpet and all, but customer service initially dismissed it saying it was marked as delivered and to contact my bank. Contact my bank? I paid with a payment option that I'm still paying for, for an item I didn't receive, contacting my bank isn't going to fix that. I kept pushing to talk to higher ups, and they said they'd escalate the problem to higher ups in 24-48 hours. It's been 4 weeks. No replies or responses since. Contacted Walmart corporate, was told I'd be hearing from someone, again nothing. This is unacceptable, and I can't recommend anyone ordering anything though this service that they can't afford to lose.
6 months ago0
I've worked here and I've shopped here, all the staff are very helpful and even the temp staff are just as helpful. Great place. It could use a little more organization. Other than that, very nice place to get your shopping done
2 weeks ago0
They have it all . Friendly service clean .π―πππππ Great service at the tire shop ππ―. Great prices on tires . Waylon is so helpful and a great smile. Oh happy day. πππΌππΌππΌβοΈβοΈβοΈ You can get your Sturgis t shirts here !
2 months ago0
Easy to get to from the interstate. This is a very large store with a lot to offer. Looks like it has its own wine and spirits section.
2 months ago0
I stopped by near closing time to pickup a one hour photo. The photo guy had clocked out already and asked if Iβd come back in the morning. Kudos to Eric, the cashier team lead. Heβs super friendly and didnβt hesitate to walk back and look for the photo. Excellent customer service by Walmartβs front end department!
2 months ago