Walmart Supercenter

This is for the horrible customer service in the auto care department and the store manager that basically did nothing to help me! I ordered tires online and took my car in to have them put on. A while after I got to work I checked to see the progress and it said something happened and I would be called. I ended up calling them. The tires were the wrong size and couldn’t be put on. After work I went to see what was going on and after waiting in line for 20 minutes because only one register was being used I was told that they didn’t fit and they had put the 4 tires in my car and I would have to take them to customer service myself to return them. WOW!!!!! Why during the 8 hours the car was there could they not have taken the tires to the front and told me to go up and return them. Then the most ridiculous thing that happened was that they put the 4 tires in the back of my mini cooper two door! Needless to say after sitting in my car for 8 hours my car smelled so bad! I have never seen people with NO common sense like I did today and will never return to this auto center! Next after being in tears I went to customer service where I was passed to a store manager. This young guy basically dismissed my problem and made me feel like I was a stupid woman and said he would definitely speak to the auto care center then he had someone help me get the tires into the store. Meanwhile after just working 8 hours I had to be accommodating the auto center when they should have been accommodating the customer! This is absolutely UNACCEPTABLE!!!!!! I would have given no points but I had to put at least one star to post.

They sell a variety of things here like clothing, automotive, food and cameras, toys, flowers, outdoor and garden supplies, housewares, sports area, electronics, medications, etc. You can say it's one stop shopping here. They have reasonable prices on mostly everything. There's a pharmacy, McDonald's, beauty salon, bank, portrait studio and also optical dept here. Staff is friendly and helpful.

They remodeled the store which is great, but for the past several years they have less and less actual people working registers. After the remodel it is 99% self checkouts but yet they have SO MANY employees. You shop yourself, check out yourself, and while you’re checking out they will be on their phones making sure you’re not stealing. Before you leave, you have to show your receipt. You will be treated like a criminal no matter your race or age. It’s honestly become annoying and old to shop here… I started giving my business to other places around town instead. I’ve never stolen anything in my life, and I’ve never made a mistake while checking out my own groceries. And don’t even get me started on the beauty section of the store… everything is locked up! And you have to check out before you leave that section. No thanks.

Its a pretty decent Walmart. A lot of security nice employees and I even found a car like mine in the parking lot 😆

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