Walmart Supercenter

This Walmart was clean and professional. They had the product I needed at a good price. The product also worked perfectly for my HD TV

Placed a small online order the day before I went to Walmart, so I could do quick curbside pick up. I was notified a day ahead of time that my order was ready. I checked in on the Walmart app when I was heading to Walmart. When I got to Walmart about 10-15min later I checked in a second time on the Walmart app. Marked what space I was in and the color of my car. The app confirmed my information and said my order would be out shortly. After 30 minutes went by and no order, I called the phone # on the parking spot sign. Asked curbside pickup what's taking so long. They told me they were busy, and a little backed up, but "they are getting your order right now". As I waited another 20 minutes, I saw 2-3 other customers park near me, check in with Walmart, get their orders, and drive off. So I called the # again and voiced my displeasure with the long wait time, and told them " people who got here after me, got their orders in 10 minutes!" They gave me more excuses, apologized that they were low on people, and said "they're getting your order right now". After another 20 minutes came and went with no order (70 minutes total), I locked my car, went into Walmart, grabbed my 3-4 necessities and paid for them in under 10 minutes. On the way out, I voiced my displeasure to the store Mgr on duty, standing near Customer Service. She apologized and said she would talk with Curbside Pickup. As we spoke, I noticed nearly a dozen employees standing in the Customer Service area doing NOTHING! (No wonder they don't have enough people to fill orders at Curbside Pickup.) By the time I got back to my vehicle, now 80-90 minutes total wait time, my small order finally arrived. I politely voiced my anger /frustration over "the worst service I've ever had" to the delivery person, showed him I already had my order in my hands, and told him he can take everything back and cancel my order. Usually I would give Walmart 4 or 5 star rating on any given day. I've shopped there for 20+ years. But after this ridiculous waste of my time and lack of customer service, I may just start going elsewhere.

We ordered a cake online. Not only was it to the T of the picture. Everyone was asking where we got it. Top notch on the cakes! I wish I was paid for this review. But how good the cupcake cake looked was worth 10 times more. #orderhereatwalmart Thank you so much to the bakery! #yallrock

Wal-Mart continually shows their lack of pride, lack of customer service and lack of customer safety... which does trickle down to their employees, I might add. Leaky roofs (creating slippery floors), trash left in shopping carts and aisle after aisle, blocked with boxes. Most notable, after Covid. The 24 hour Wal-Mart ceases to exist these days, in my neck of the woods, anyways. Employees boast 📢🔊 over their loud speakers that they'll be closing soon, typically 11:00PM. Further stating, "for the benefit of shoppers, so shelves can be re-stocked and the store cleaned". 🤔 However, this is something I've witnessed for well over a year and have taken pictures of, randomly... morning, afternoon and evening. Day after day. My review is to, hopefully, speak up for us. Not just as consumers, but also as people who won't let these big box companies pocket all of their profits. They need to put their earnings, our dollars, back in to their stores and their employees. Then, we might see some positive change.

I wanted a socket set that was located at aisle I6. However, for some reason, Walmart decided to lock the sets inside a showcase locker with no push button to call for assistance. So, you need to navigate through the aisles and look for help. After walking a couple of times, I saw an associate, I believe his name was Miles, and asked him for assistance. He mentioned he would call someone. I waited for around 15 minutes, but no one came. I noticed that Miles was just wandering around and not looking for someone to help me. I approached him and mentioned that I was still waiting for assistance. He replied, ‘Yes, I’ll be right back,’ and walked away again. I waited another 10 minutes, but no one came to help. I would suggest adding push buttons on these lockers and reminding associates to be attentive to customers instead of playing on their phones.