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Walmart Supercenter > Reviews in Otero County, New Mexico, US - RAY

Walmart Supercenter

3.9
3536 reviews
Department Store
Otero County, US

Location details

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233 S New York Ave, Alamogordo, NM 88310, USA
  • Monday:
    06:00 - 23:00
  • Tuesday:
    06:00 - 23:00
  • Wednesday:
    06:00 - 23:00
  • Thursday:
    06:00 - 23:00
  • Friday:
    06:00 - 23:00
  • Saturday:
    06:00 - 23:00
  • Sunday:
    06:00 - 23:00
3.9
Reviews
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  • Google Comments (5)
  • Comments (5)

Holy cow they did a lot of work on the inside of this place I mean, they were consistently moving things around every few months anyways. I do have a small suggestion though I may or may not be speaking for everyone but when you guys move things around can we get a map of the new location where everything is now ( the products) . Sadly not a lot of us is tech savvy and we know that sometimes the employees are really busy they don't have time to help us find things or they're still learning the new layout as well. Definitely not a fan of the new self checkout. Wasn't scanning some items properly, extremely slow . It kept alerting an attendant how much the thing with accusing me of stealing ! even though it replayed back the video and I did scan it it's pretty messed up, I understand there's a lot of theft goes on in the store but can we get the camera better camera quality if it's going to be accusing random people for stealing? The assistant who came and resolved the issue was amazing and extremely helpful !

a month ago

Stopped here to use the restroom on my way out of town. The restroom was adequate. A working toilet and running water to wash my hands was all I needed. I didn't shop. I was excited to see that the clearance section was in its own little room. But I didn't have time to stop and look. I appreciate Walmart in any town as a decent place to use the restroom.

3 months ago

I have not been able till earlier this week because of a military deployment. It is surprising to see parts with a new layout that is pleasing to the eye, as there is a better flow and appears neater than in the past. The only downside is the need to learn the new location of items that I like to buy, which is a nice adventure. 😉 Besides this difference, the store is clean. The Wal-Mart associates are still friendly and helpful (I did require help finding over the counter medicine 💊) as always, allowing me to leave happily with every item on my shopping list. 🛍

2 months ago

On the smaller scale, this Walmart still provides the necessities comparable to larger stores. What was quite amazing is considering it’s very small size, there wasn’t a lot of people here during the usually peak hours. The store was very clean and well maintained and the staff was very courteous at all times.

2 years ago

Probably the worst walmart you could ever find. Their attempts to "improve" the store over the last several months translate into items randomly moved all over the store, additional shelving units crammed in wherever these morons can find a few extra inches, and removing almost all of the registers in favor of self-checkout ones. There are so many aisles crammed with items in there now, it's literally impossible to pass another person with a cart because you'll end up ramming into them or the shelves. And let's not even get started on the checkouts and customer service... I go in last week for simple grocery shopping and end up spending ten minutes looking for chorizo, give up and ask the meat department guy. He says they don't stock it anymore. Seriously? It's the southwest, chorizo's almost a staple food... Today was the last straw. I went in with my wife to get a few things for the weekend, and decided to get a six pack of beer for the weekend as well. To save the annoyance of going through the self-checkout with a cartload of items and the beer, I go to the one open cashier at an alcohol assistance lane. She's slow and can't bag to save her life, but that's normal for that store. When it comes to the beer, she refused to sell it unless she saw both our IDs, saying she didn't want to get fired. She literally stops checking us out, takes the beer and waddles over to the customer disservice desk and takes her time coming back, all while we're waiting and another few customers line up behind us. I finish the checkout and my wife takes the cartload to our car. I go to the disservice desk, where three employees are relaxing with no customers and looking at their phones. About a minute later, one of them deems me important enough to talk with and I ask if I can buy the beer. They ask for ID and I show them I've got it, then they claim store policy won't let them sell it because my wife didn't have hers. I then ask what would happen if I were to leave and come back later alone to buy it and they say they still won't sell it. That absolute insanity was the last straw. I'm not going back there again. Lowe's and Albertsons are cheaper anyhow.

a month ago

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How is Walmart Supercenter rated?
Walmart Supercenter has a 3.9 star rating with 3536 Reviews.