Wonderful setting and super close to climbing. Hosts went way out of their way to make us comfortable. New lounge area was modern and enjoyable. Will definitely come again!
Lemuria used to be the luxury hotel from what we heard. But upon arrival, we discovered it was falling apart, poorly maintained, not cleaned (trash from previous guests still in the room), mold on the walls, and full of bugs( not kidding maybe 100 mosquitos on the walls) . The beds didn't even have a sheet, just a mattress pad.... and it was obvious that it hadn't been cleaned in a while (there was hair on the sheets from previous guests).
We requested a refund since the room was not what was advertised. the management and owner refused to give any reimbursement. They tried showing us another room with the same problems, a dirty, ill-maintained room with a bug problem. They also snuck in a 6% upcharge for using a credit card, which was never mentioned in the booking advertisement or the website, and only upon arrival did we discover the extra charge.
The wifi is only available outside the main office.
Take your money elsewhere. The rest of the accommodations in the canyon are better value and cheaper.
The only upside is the proximity to the canyon. Which in my opinion is not worth it. When there are significantly better options 5 minutes walk away.
While the view was beautiful the hotel was not. The only thing that seemed clean there was the pool. Yuck-hair and stains on the sheets. Rubble and garbage on the grounds-the room had a mirror that had not even been taken out of packaging or hung on well. Overall gross do not recommend.
There are no words for how highly I recommend this hotel. We got married here and the night was described as magical and as "the best wedding ever" by everyone who attended. I cannot thank Jorge, Liz, Maria, Maria, and the rest of the staff enough. Wonderful, wonderful people who make it their mission to make your stay incredible. Thank you everyone! We can't wait to see you again.
5 years ago
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How is VISTA POTRERO // hotel & camping rated?
VISTA POTRERO // hotel & camping has a 4.5 star rating with 268 Reviews.
0
As close as Potrero Chico as you can get! Service was excellent and very accommodating. We had a great breakfast every morning. Room was also clean.
4 months ago0
Wonderful setting and super close to climbing. Hosts went way out of their way to make us comfortable. New lounge area was modern and enjoyable. Will definitely come again!
a year ago0
Lemuria used to be the luxury hotel from what we heard. But upon arrival, we discovered it was falling apart, poorly maintained, not cleaned (trash from previous guests still in the room), mold on the walls, and full of bugs( not kidding maybe 100 mosquitos on the walls) . The beds didn't even have a sheet, just a mattress pad.... and it was obvious that it hadn't been cleaned in a while (there was hair on the sheets from previous guests). We requested a refund since the room was not what was advertised. the management and owner refused to give any reimbursement. They tried showing us another room with the same problems, a dirty, ill-maintained room with a bug problem. They also snuck in a 6% upcharge for using a credit card, which was never mentioned in the booking advertisement or the website, and only upon arrival did we discover the extra charge. The wifi is only available outside the main office. Take your money elsewhere. The rest of the accommodations in the canyon are better value and cheaper. The only upside is the proximity to the canyon. Which in my opinion is not worth it. When there are significantly better options 5 minutes walk away.
a year ago0
While the view was beautiful the hotel was not. The only thing that seemed clean there was the pool. Yuck-hair and stains on the sheets. Rubble and garbage on the grounds-the room had a mirror that had not even been taken out of packaging or hung on well. Overall gross do not recommend.
3 years ago0
There are no words for how highly I recommend this hotel. We got married here and the night was described as magical and as "the best wedding ever" by everyone who attended. I cannot thank Jorge, Liz, Maria, Maria, and the rest of the staff enough. Wonderful, wonderful people who make it their mission to make your stay incredible. Thank you everyone! We can't wait to see you again.
5 years ago