RAY Logo

United States Postal Service > Reviews in Hawaii County, Hawaii, US - RAY

United States Postal Service

2.8
65 reviews
Post Office
Hawaii County, US

Location details

Loading...
74-5577 Palani Rd, Kailua-Kona, HI 96740, USA
  • Tuesday:
    09:00 - 16:00
  • Wednesday:
    09:00 - 16:00
  • Thursday:
    09:00 - 16:00
  • Friday:
    09:00 - 16:00
  • Saturday:
    09:00 - 16:00
  • Sunday:
    09:00 - 13:00
2.8
Reviews
5
1
4
1
3
0
2
1
1
2
  • Google Comments (5)
  • Comments (5)

Pick up window before and after hours is a lie. The workers will not come to window, they shouted to us that we will have to wait for the main office to open. 15 minutes after window was to be open nothing. Signage of not being available is not posted. Makes our community look lazy and lacking in basic federal service.

6 months ago

I know everyone has mixed reviews when it comes to postal services but I gotta say that the people here have been so efficient at their job and helpful. I need to send some packages internationally and the gentleman kindly help me figure out the most cost effective and realistic option with patience. They have been very nice and I have to say that I really appreciate their help. Thank you!

6 months ago

Clerk 11 was extremely rude and disrespectful to my son, mailing a package today! She would not print out and attach the mailing sticker on the package! I had a hand written label, and when he had that she abruptly and rudely said, that needed attached prior to approaching the counter, then he had to tape it on the package, himself and then she states, you know that is our tape you are using"! Excuse me....it's "our" tape as I am a tax paying citizen and last time I checked its "our" dollars paying your wage. You did not spread Aloha, today! To top it off, I called asked to speak with the manager, left my name and number, with no return phone call! Shame on your behavior and treatment of a young man, I know you would not have spoken to him this way, or treated him like this if I had been standing next to him! Mahola

7 months ago

Good service. Courteous staffers. Recommend for secure and priority shipping. Thank you 🙏

a year ago

They have been running 3 days behind on parcels since Christmas. Counter lines are as long as the Christmas season. All the improvements made last year are gone.

a year ago

Frequently asked questions about United States Postal Service

How is United States Postal Service rated?
United States Postal Service has a 2.8 star rating with 65 Reviews.