We sat down and ordered our food. The burger seemed like it was made from old meat( you know the ground beef you should get rid of, but how you can slide it on by) and the fries were ice cold. The empanadas were hot but I didn’t like them. I told the man about the cold fries so he went and got another order which he clearly just put in the microwave. Smh. Understanding that you are getting ready to close but… if there are 10 tables with tv’s and one table with people sitting why not turn the other tv’s off first . I just got the feeling of nastiness from the lady working. I’m sure I won’t be going back. The guy that was our waiter seemed nice but service and food quality just did not balance.
This is an odd place. It is in the basement of the Doubletree, and it was practically deserted when we were there. The food was okay, and the server was pleasant enough, but the ambience seemed tired and sad. It was also a bit strange to see most of the kitchen staff sitting at tables in the dining area watching TV. Fine for a quick bite if you are staying at the hotel.
Place seemed clean. Bartender was very nice and helpful. I had the Jack Daniels BBQ burger, and it was really good. They also had a variety of beer on tap. All in all a very pleasant experience.
The burger was as good, but not 5-star The ambience was nice. Very polite servers. Considering their name, they only had four burgers on the menu. The rest of the menu was pastas, dinner plates, and salads. I would eat their again
Atmosphere: The Underground Burger Bar is hidden in the basement of Holiday Inn. A basement isn't the most inviting place to go to eat. The place it self was nearly deserted; there was one guy at the bar, and I wasn't sure if he worked there or not. The gray decor made it feel like a sterile underground bunker that had been dressed up. 2/5 for atmosphere.
Staff: The staff was friendly and greeted us promptly. They had a good balance between making sure to wait on us and giving us space to think about what we wanted to order, and then space to enjoy our food. They were good about keeping the water cup full, and used that as an opportunity to clear dirty dishes, instead of making multiple trips. One employee was training our waiter, who was a little awkward, but still nice. 4/5 for staff.
Food: The food is good, especially the onion rings. It's nice to find good food in the same building where you're staying. There are many options for vegetarians; they have a variety of burgers on the menu and they can all be substituted for a veggie burger. If you are looking for a quick bite before your flight, this could be a good choice. 4/5 for food.
4 years ago
Frequently asked questions about Underground Burger Bar
How is Underground Burger Bar rated?
Underground Burger Bar has a 3.6 star rating with 119 Reviews.
0
We sat down and ordered our food. The burger seemed like it was made from old meat( you know the ground beef you should get rid of, but how you can slide it on by) and the fries were ice cold. The empanadas were hot but I didn’t like them. I told the man about the cold fries so he went and got another order which he clearly just put in the microwave. Smh. Understanding that you are getting ready to close but… if there are 10 tables with tv’s and one table with people sitting why not turn the other tv’s off first . I just got the feeling of nastiness from the lady working. I’m sure I won’t be going back. The guy that was our waiter seemed nice but service and food quality just did not balance.
3 months ago0
This is an odd place. It is in the basement of the Doubletree, and it was practically deserted when we were there. The food was okay, and the server was pleasant enough, but the ambience seemed tired and sad. It was also a bit strange to see most of the kitchen staff sitting at tables in the dining area watching TV. Fine for a quick bite if you are staying at the hotel.
a month ago0
Place seemed clean. Bartender was very nice and helpful. I had the Jack Daniels BBQ burger, and it was really good. They also had a variety of beer on tap. All in all a very pleasant experience.
4 months ago0
The burger was as good, but not 5-star The ambience was nice. Very polite servers. Considering their name, they only had four burgers on the menu. The rest of the menu was pastas, dinner plates, and salads. I would eat their again
a year ago0
Atmosphere: The Underground Burger Bar is hidden in the basement of Holiday Inn. A basement isn't the most inviting place to go to eat. The place it self was nearly deserted; there was one guy at the bar, and I wasn't sure if he worked there or not. The gray decor made it feel like a sterile underground bunker that had been dressed up. 2/5 for atmosphere. Staff: The staff was friendly and greeted us promptly. They had a good balance between making sure to wait on us and giving us space to think about what we wanted to order, and then space to enjoy our food. They were good about keeping the water cup full, and used that as an opportunity to clear dirty dishes, instead of making multiple trips. One employee was training our waiter, who was a little awkward, but still nice. 4/5 for staff. Food: The food is good, especially the onion rings. It's nice to find good food in the same building where you're staying. There are many options for vegetarians; they have a variety of burgers on the menu and they can all be substituted for a veggie burger. If you are looking for a quick bite before your flight, this could be a good choice. 4/5 for food.
4 years ago