Tractor Supply Co.

I have been working at Tractor Supply in Ellsworth, ME since March of 2018. I was attracted to it because of the strong standards and fun working environment. I have had very few and minor things to complain about as an employee. The customer service is legendary.

We went here to look into purchasing baby chick's. I ended up speaking with an employee who was not only friendly but very knowledgeable and who took the time to sit and explain what we would need as well as some facts that I didn't know regarding owning chickens. It'll be our first time having them and I am grateful for all the details that'll help us to be more prepared. It was a great experience and when we do purchase them I absolutely plan to go back. 🙂

I tried to find a product on my own and couldn't find what I needed so I spotted a sales person on the floor and asked for help. He made no attempt to look but told me the store did not have it and he went on to explain why... I kind of figured out he did not know what he was talking about. So I went back to the isle that seemed like it would of been there and looked again. Sure enough the product was on the very top shelve. I asked a clerk to reach it for me and told him he might want to let the salesman know it was infact in the store. The Clark tried to explain why it was there and that it really shouldn't of been there . Something about they didn't really have a place for it. ...what??? It made no sense to me other than it was clear I was talking to another badly trained employee. .....I have worked in sales before and the only acceptable response in my opinion should have been , " I will find the answer about the product and let you know. Please give me a few minutes to find the information. "

They have a good mix of general use items that you would need on a small farm or homestead. Some mechanical items that you would use to find at a hardware store they still stock. It's a neat store Just wish that it was a little larger and had a little better selection. I wish they had more visibility from the road and I wish more local people would support this business.

There isn’t a man in Maine without an outdoor “project” to be done. And no matter what that project is, somehow this store will have what you need. (Even if it’s just a decent pair of boots, and a new axe for firewood)