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The Honey Baked Ham Company > Reviews in Harris County, Texas, US - RAY

The Honey Baked Ham Company

4.3
143 reviews
Restaurant
Harris County, US

Location details

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5088 Richmond Ave., Houston, TX 77056, USA
  • Tuesday:
    09:30 - 18:30
  • Wednesday:
    09:30 - 18:30
  • Thursday:
    09:30 - 18:30
  • Friday:
    09:30 - 18:30
  • Saturday:
    09:30 - 18:30
  • Sunday:
    10:00 - 18:00
4.3
Reviews
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  • Google Comments (5)
  • Comments (5)

Please replace the associates that you have at this location. This was the WORST customer service I've experienced. From being hung up on to the point of never being able to speak to the manager when I called multiple times to complain. Two women in particular that hung on on me multiple times to being horrible in service. The only reason I called at first was to confirm my order. Their response was "Well if you ordered then it's confirmed!" What in the world??? I'm a paying customer. Their reason for not being able to check for me was " I have a lobby fully I don't have time" Maybe by simply stating if I could call back would've been a much better response but then I was just hung up on. Horrible customer service and this should be made aware to corporate. These two ladies avoided and hung up on me when I asked for their names, please provide them with lessons on how to treat people. Will never recommend, just because of the service provided.

3 weeks ago

One of their hams is perfect for the holidays. No a big fan of their individual sandwiches, but do recommend all of the large portions. Prepay for you order online so you can get in a shorter line

a month ago

Really fantastic service from Paul. It was my first time and he was knowledgeable, pleasant and fast. I definitely recommend.

8 months ago

Love Ms.Vette & Mr. Paul one of your best honeybaked ham managers of all time. Great customer service and food that will make your day splendid..

2 months ago

Friendly staff!! We enjoyed the bone in, honey ham for Christmas dinner! Delicious as always!

a week ago

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How is The Honey Baked Ham Company rated?
The Honey Baked Ham Company has a 4.3 star rating with 143 Reviews.