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The Honey Baked Ham Company > Reviews in Lake County, Illinois, US - RAY

The Honey Baked Ham Company

4.5
169 reviews
Meal Delivery
Lake County, US

Location details

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4949 Grand Ave Unit #8, Gurnee, IL 60031, USA
  • Monday:
    11:00 - 16:00
  • Tuesday:
    10:00 - 18:00
  • Wednesday:
    10:00 - 18:00
  • Thursday:
    10:00 - 18:00
  • Friday:
    10:00 - 18:00
  • Saturday:
    10:00 - 18:00
  • Sunday:
    10:00 - 18:00
4.5
Reviews
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  • Google Comments (5)
  • Comments (5)

I stopped in for the first time last night and even before I left I knew I wanted to leave a positive review. I was really impressed with the service. As I walked in and reached the counter I was immediately greeted. I let the young lady behind the counter know it was my first time stopping in so I wasn't quite sure what I wanted. She showed me the sandwich menu (which included pictures), informed me that they were unfortunately out of soup, told me what other sides were available, said they had salads as well if I didn't want a sandwich, AND told me what the special was. You don't usually find service like that anymore. It's usually a blank stare and a not so welcoming environment. Even the gentleman from the back who handed me my meal when it was ready was extremely pleasant. I ordered two sandwiches (although I can't remember the name). Both my roommate and myself really enjoyed them. We will definitely be back

3 weeks ago

Traditional homemade style sandwiches and chips. Friendly customer service. Recommend to pre-ordering your ham for your celebration. Plenty of parking.

8 months ago

If I had the option to provide no stars, I would. I've been buying Christmas hams for years, but this time, the ham was overcooked and dry. The manager insisted it was acceptable, despite my clear dissatisfaction. Instead of apologizing or offering a discount or replacement, they wanted to charge an extra $10 for another ham. This experience ensures I won't return.

2 weeks ago

Their hams are expensive but worth every penny. The ham flavor is a 10 out of 10. Make sure you join their loyalty club to get the most value for your money. I bought a mid sized ham once and was able to (later trip) get a free side. The sides are also very tasty, but way too expensive.

6 months ago

After a sub par dining experience at the Chinese food restaurant in this plaza, my bf and I split a sandwich and it was OUTSTANDING! An employee recommended it (turkey, ham, bacon, cheese) as his favorite and he may have undersold how good it was. We walked away very satisfied. Great staff, great sandwich.

7 months ago

Frequently asked questions about The Honey Baked Ham Company

How is The Honey Baked Ham Company rated?
The Honey Baked Ham Company has a 4.5 star rating with 169 Reviews.