The Alaska Club Summit

The Alaska Club South and The Alaska Club Summit are the only Clubs I am thoroughly acquainted with. They make it their job description to be user friendly, safe and helpful to assist you invest in a more healthy lifestyle! They’re MY KIND of People & they’re my stomping grounds! I enjoy three lovely grandchildren and we so appreciate the 2 different pools available and hot tub! My grandchildren enjoy their fun Swim Lessons with WONDERFUL Coach Glenn each Wednesday, a highlight for their week! Truly the “CleanTeam” works super hard to maintain well groomed locker rooms. On the South Side their age-appropriate locker rooms give you the choice to be around young children or 14 and over in a quieter locker room setting. A lovely relaxing massage chair was recently installed on the South Side and it’s free for adults to use. Many different exercises and sports opportunities await those who would like to use their variety of gyms and participant in free lessons! We deeply appreciate the commitment and hard work of every one of the employees of the Alaska Club. My grands love 3rd Wednesday of the month for “Family Fun Night”.The club provides free pizza a healthy beverage and a bouncy house with a fun craft and maybe some games in the large gymnasium. All members are invited & guests too! YES IT’S FOR FREE! Such a marvelous opportunity for family togetherness. They try to make the time happy for kids of all ages accompanied by parents or guardian. On the Summit Side an extraordinaire experience in fitness & luxury invites you to join! Yes, a little pricier, however, you pay for what you get! At the Summit you enjoy an amazing beautiful spa facilities with relaxation sauna, hot Jacuzzi, and a peaceful steam room! Their clean fancy lovely change rooms and lounge area invite peace and rest! I find the variety of exercise machines always kept in good working order and cleaned throughout the day. On both sides of the Alaska Club they try diligently to learn your name and make you feel welcomed like family! Overall the Alaska Clubs are a wonderful user friendly family place to gather! They offer many classes of various natures to help you stay fit, keep in shape or learn specific skills. Alaska Club grew up with Alaskans’ owned and operated for now 30 years! No, I do not work for them, however, I know what a great asset for my disabilities. With 2 total shoulder replacements and Bilateral knee replacements the Alaska Club will be an ongoing lifestyle choice to help in maintaining good health! I expect to continue to enjoy the excellence of their facilities for years to come. Finally may I acknowledge the great management skills of Seth who enable the smooth running of the Alaska Club. They desire to know your opinion on how to make your experience more positive. They welcome members’ feedback. I cannot complement the management enough for their excellent knowledge in helping people make wise and healthy lifestyle choices! What a great team of employees from the ace handyman to the top management. You betcha they go out of their way to make you feel welcomed and part of the Club! However, success depends upon YOU to be diligent to use it! I encourage YOU to make the investment in your health a priority.

For the most part the club is great, couple things, one being the trainers when they have a client they will tie up equipment that they really aren’t using. The second is when the club runs specials to get more members, they must not tell them about the difference between the day lockers and lockers you can rent, it’s annoying. Your current staff is very thoughtful and friendly.

I've been getting calls and voicemails from them for 2 years now after cancelling due to moving to another state (I'm no longer in Alaska and haven't been for 2+ years). I've politely asked them on 4 different occasions to please stop calling and to delete my account/contact info, but they still keep calling and leave a voicemail every time. I've spoken to different managers from different departments (accounting, marketing, and a general manager) and they've lied to me every single time about making sure I don't get anymore calls/voicemails from them. I've told them multiple times that I am no longer living in Alaska. I've told them multiple times that I do not want to receive phone calls, emails, or voicemails from them, but I STILL am. Summit facility has also gone downhill when I was last there. Yellow and brown stains on towels. Towels never available (imagine taking a hot or cold shower and no towels available and all the used towel buckets are overflowing, and some of the towels have disgusting stains). Jacuzzi / Whirlpool / hot tub always down for maintenance or cleaning. A group of treadmills not properly grounded and you get shocked through your earbuds. They stopped doing nice shampoo and body wash so have to bring your own. And they close at 8pm. If you cancel for any reason (such as moving out of Alaska), they will continue to call you and leave voicemails about their "special offers if you come back" and there is no way to stop them from calling you other than changing phone numbers (I've been getting calls and voicemails from them for 2 years now even after asking them to stop...). So beware or be ready to change your phone number after cancelling because you're signing up for a lifetime of phone calls and voicemails from them.

I absolutely love the Summit for my husband and myself! We have been members since 2009! It’s classy, state of the art Workout machines with TVs and outlets for your phone if you want to watch something there! The best part is after your workout you can shower and then soak your sore muscles in the hot tub! My annoyances are we used to have hours till 10 pm M-F and 8 pm on the weekends! Now they close at 8pm M-F and 6 pm on the weekends.My greatest annoyance is we pay the same price as we did with full hours but we have less hours plus fees went up last year! My only other annoyance is we are retired military and there are many of us but they don’t give the military discount! We can get it in the Mall and fast food or restaurants but not at our health club we go to everyday Monday- Sunday. Ending on a positive, it’s the best place when choosing a fitness club in cleanliness and everything you need. For those who drink and over 21 you can buy alcohol!

I have talked to the GM ( Seth ) about 4-5 times over the phone in the last 6 months asking him about the hours- I work 6 days a week until 8pm and they started closing at 8. GM told me that they are working on changing the hours in SEP- Writing this in DEC with no follow up calls when he promised me a phone call. I kept my membership for almost 2 years now with these hours thinking it will change- But now I think Summit just got too comfortable with their hours. Too lazy to pay for extra 2 hours to stay open when charging me almost $150.00 a month. Update- Thank you for the response. I pay for the services at the Summit not next door( AK South) NO SAUNA / NO HOTTUB. There are other gyms for $30.00 a month for that. I am paying for services I can't use there when I signed up for this 4-5 years ago. Also not getting a follow up phone call when I was promised. From my end I kept my membership for almost 2 years now without using it and nothing has changed.