I really like the improvement that they did to the building, and I got awesome help with opening an account to be a memeber, and it's been about 7 years since the last time I was here. I did notice they do need a major upgrade on they computers and software and scanning equipment. I was told my old profile and photo were still in the system as an employee when I used to work there, which was odd and hoping they could change that. I also noticed they files and binders are not organized and not labeled to be easier to search through things when returning movies. Also, the movie racks definitely need to be upgraded to be able to view through them easier because they are so jammed up tight together with no much room to take them out. The men's bathroom I noticed does need to be upgraded and need more bathroom stalls as well and more scales to weigh ourselves without having to wait on others with more signs to let people know to clean after themselves in the whole area in the men's lockers room/bathroom definitely needs a plug in scent and better air circulation 100% needed. I highly recommend for after hours entry to be able to have more cameras outside and more bike racks for people that ride they bike to the gym and a helpful sigh to remind people to lock they bike because I over heard someone's bike got stolen at the gym before I left. I highly recommend multiple vending machines inside as well for drinks and protein bars or whatever helps everyone not have to ride back to the store or home and a recycling water machine to fill up our waters as well easier without plainly using a sink or trying to find a drinking fountain to fill up our water bottles. Also, it is more helpful to have reminder signs for everyone to wipe down what they use because I don't see much people use it when hopping on multiple random equipments and not wiping down what they use and needing a more clear helpful signs to know which bin is for clean and dirty white towels and a more helpful station table spots for full bottle and empty sanitize Disinfect liquid bottles to place at after they are done being used. I noticed a spider danging from where I was working out at in the after hours area and I dont know if they spray to kill bugs and spiders but I hope they start doing that to the whole building so me or no one else gets bit. The last thing I noticed so far is that when renting the movies and there is no way to return them when they close, there should be a strong, heavy-duty drop box that way we don't have to forget to bring them back or not able to due to our busy schedules and with work. Overall, keep up the good work on the improvements to have the environment more attractive to want us all to come back more and bring more interested new members to the gym.
We’ve had a family account for many years - i went in to use it and they couldn’t find my account - and their accounts person had left for the day. Did a 40 minute drive all the way for nothing. Very unhelpful - we’ve been members for years and this happens all the time. Constant problems, which if the cost of membership was cheap no big deal… but for the cost of how expensive it is… just frustrating.
What an excellent experience. World-class facility with anything your body, heart & mind could desire. Super clean, insanely friendly staff, all around fantastic vibes. Special shout-out to Lam for his exceptional kindness...!
Expensive but all the gym's in Juneau are. New weight sets as of April 2023. 24 hour access is nice. No pool but none of the gyms have a pool. Spacious work out area that only gets busy from 4-6 PM. Lots of cardio machines.
0
I really like the improvement that they did to the building, and I got awesome help with opening an account to be a memeber, and it's been about 7 years since the last time I was here. I did notice they do need a major upgrade on they computers and software and scanning equipment. I was told my old profile and photo were still in the system as an employee when I used to work there, which was odd and hoping they could change that. I also noticed they files and binders are not organized and not labeled to be easier to search through things when returning movies. Also, the movie racks definitely need to be upgraded to be able to view through them easier because they are so jammed up tight together with no much room to take them out. The men's bathroom I noticed does need to be upgraded and need more bathroom stalls as well and more scales to weigh ourselves without having to wait on others with more signs to let people know to clean after themselves in the whole area in the men's lockers room/bathroom definitely needs a plug in scent and better air circulation 100% needed. I highly recommend for after hours entry to be able to have more cameras outside and more bike racks for people that ride they bike to the gym and a helpful sigh to remind people to lock they bike because I over heard someone's bike got stolen at the gym before I left. I highly recommend multiple vending machines inside as well for drinks and protein bars or whatever helps everyone not have to ride back to the store or home and a recycling water machine to fill up our waters as well easier without plainly using a sink or trying to find a drinking fountain to fill up our water bottles. Also, it is more helpful to have reminder signs for everyone to wipe down what they use because I don't see much people use it when hopping on multiple random equipments and not wiping down what they use and needing a more clear helpful signs to know which bin is for clean and dirty white towels and a more helpful station table spots for full bottle and empty sanitize Disinfect liquid bottles to place at after they are done being used. I noticed a spider danging from where I was working out at in the after hours area and I dont know if they spray to kill bugs and spiders but I hope they start doing that to the whole building so me or no one else gets bit. The last thing I noticed so far is that when renting the movies and there is no way to return them when they close, there should be a strong, heavy-duty drop box that way we don't have to forget to bring them back or not able to due to our busy schedules and with work. Overall, keep up the good work on the improvements to have the environment more attractive to want us all to come back more and bring more interested new members to the gym.
7 months ago0
We’ve had a family account for many years - i went in to use it and they couldn’t find my account - and their accounts person had left for the day. Did a 40 minute drive all the way for nothing. Very unhelpful - we’ve been members for years and this happens all the time. Constant problems, which if the cost of membership was cheap no big deal… but for the cost of how expensive it is… just frustrating.
a week ago0
What an excellent experience. World-class facility with anything your body, heart & mind could desire. Super clean, insanely friendly staff, all around fantastic vibes. Special shout-out to Lam for his exceptional kindness...!
4 months ago0
Expensive but all the gym's in Juneau are. New weight sets as of April 2023. 24 hour access is nice. No pool but none of the gyms have a pool. Spacious work out area that only gets busy from 4-6 PM. Lots of cardio machines.
8 months ago0
Great facility. I wish it was less expensive to join and that they had more classes to choose from.
2 months ago