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Shell > Reviews in San Francisco County, California, US - RAY

Shell

3.2
169 reviews
Gas Station
San Francisco County, US

Location details

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551 3rd St, San Francisco, CA 94107, USA
3.2
Reviews
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  • Google Comments (5)
  • Comments (5)

The worse experience! I read many bad reviews but decided is gonna skip me, I’m a big guy but it was super scratchy! Homeless guy tall black dude come over behind me and started asking for money and talking something scary. I felt super nervous and harassed! He come too close behind car and I locked it!! Horrible gas station!! They need to fix it : security, police etc

2 weeks ago

Don’t come here they seem to have a very old looking out of service sign on their bathroom. The sign looks like it’s been there for a long time. Very convenient I’m sure.

4 months ago

This place is copying credit card information to steal customer funds. I entered my debit card to get gas at this station and after the pin the machine was frozen and pump didn't work. there were no body to help. after a couple minutes I noticed that my card was charged $90, although I wasn't able to buy any gas. Since I entered the debit card pin and used the chip my bank refused to issue a refund. They probably are stealing customer funds and copying credit card information with this method. Don't go to this place unless you have to.

8 months ago

This place is terrifying. I have had the same intimidating homeless man approach my car asking for money twice. The first I was alone, so I quickly got in the car and left. But it scared me to death. The second time my daughter was in the car and he tried to look inside. He walked away when my dog started barking at him. Management needs to hire security to keep customers safe. I’ll never come back to this gas station.

a year ago

This gas station is the absolute worst! I go to buy cigarettes and the cashiers make it nearly impossible, from telling me they can't unlock the extra packs to telling me they are counting the cigarettes! It's insane, how do they expect to make money while making products unobtainable. Also no one here speaks English I understand many people are not from the US and are trying but this stores management seems to put multiple employees on the same shift who can't speak the language. So not only do they look at you like you have three heads but then speak their native language about you to each other. It is baffling. I hope this review will convince management to hire people that speak the language of the customers. Can't get Emglish speakers to work here maybe pay a living wage?

a year ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 3.2 star rating with 169 Reviews.