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Shell > Reviews in Prince George's County, Maryland, US - RAY

Shell

3.4
93 reviews
Gas Station
Prince George's County, US

Location details

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8555 Martin Luther King Jr Hwy, Lanham, MD 20706, USA
3.4
Reviews
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  • Google Comments (5)
  • Comments (5)

You'll regret bringing your car for state inspection at this facility. Masqod Ahmad is dubious and fraudulent, your car will never pass because he always want to charge you for mechanic work. He'd fail even a certified car

5 months ago

A MUST READ!!!: If I could make a star lower than one, I most definitely would. Giving business to this service center was by far the worst inadequate,unfavorable and dreading experience I’ve had in my life. It started by taking my car there due a heat issue. They claimed they could fix it.I paid for a diagnostic test to make sure I knew exactly what was wrong with the heat as well. I paid for my services up front because they seem very knowledgeable about their work endeavors. A five hour job took three days and on top of that they called me and said they did not fix my heat.They also told me while letting me know about the incomplete job that they had broken my radio and I “needed to go to my dealership” to get it fixed. Arriving there the staff as well as the owner “Max” seemed very unconcerned about my car and the problems they additionally caused. The owner did not even know my radio was broke by the mechanic until I arrived and reiterated it. The “mechanic” Vernon specifically worked on my car by the way which there was no refund given. This is a dangerous place to go to if you value your money , time, and your vehicle. LESSON LEARNED!!!

a year ago

Pump leaks gas and the attendants didn't care. Pump leaked from the top and got all over my car and kids. Avoid this place like the plague.

5 months ago

Bad customer service !! Be aware the service center will definitely tell you they now what they doing and provide complete opposite . they have no remorse if they damage your car and give o refunds. Watch them and don’t pay until the work is completed! Be aware !!!!

a year ago

Stopped twice at this place to get my check engine light diagnosed as well and air in my deflated Tire. The staff didn't even bother to talk to me and just went on about their business. I understand that there is a pandemic and folks are trying to be as safe as possible but for GOD's sake I was wearing a mask. I think I'll look somewhere else to get my car serviced. Definitely will not recommend

3 years ago

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How is Shell rated?
Shell has a 3.4 star rating with 93 Reviews.