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Shell > Reviews in Grundy County, Illinois, US - RAY

Shell

3.8
82 reviews
Gas Station
Grundy County, US

Location details

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2000 N Division St, Morris, IL 60450, USA
3.8
Reviews
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  • Google Comments (5)
  • Comments (5)

Everytime I come here... I always feel so welcome. The ladies cashiers and so friendly, sweet and helpful. The vibe from these two are always great and makes me want to keep coming here. The place is always clean and easy to find what you're looking for.

3 months ago

I usually don't rate gas stations, but I want to give a shout out to the very friendly staff. We had the nicest cashier when we stopped by recently. The facility was clean and gas prices were good.

6 months ago

Nice Shell station. Accepts app payment!

in the last week

Cashier was unnecessarily rude. As I entered, she yelled out, "Going to the restroom!" She was in the restroom for a few minutes, and there was quite a long line when she came out. I was 2nd in line, there was a gentleman in front of me who had stepped out of line only a few seconds before she returned. She stepped behind the counter and shouted again to everyone that she'd been in the restroom. I looked over my shoulder to see if the gentleman who was first was nearby, and she snapped rudely at me to "hurry up!" Mind you, this "delay" I caused by looking over my shoulder was maybe 2 seconds. I gave her a look, and her tone changed to fake nice, and she said she was "just trying to help" me since I was first. I told her I was only looking for the gentleman who had been ahead of me in line. Rude tone again as she snapped that 'no, there wasn't no man ahead of me, there was only me and one other lady in the store when she went to the bathroom, and didn't I hear her yell out that she was using the restroom'? I said that I did hear her just like I saw the gentleman who was first in line. Fake nice again as she shorted me $5 in change and said, "Have a blessed day!"

11 months ago

nice enough employees, worst ownership in town. no reason to sell gas for less than 8 hours a day, might as well close. sell the place to someone that can actually manage a gas station, especially one right off the highway. half the pumps are broken when they even are open. edited to add, its 7:45pm. all of the lights are on, and no covers on the pumps. leading the public to believe its open. saw about 20 cars come & go since being across the street waiting for food. think youd be able to afford more employees if you stayed open longer, make sacrifices for the greater good. ridiculous

a year ago

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How is Shell rated?
Shell has a 3.8 star rating with 82 Reviews.