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Shell > Reviews in Riverside County, California, US - RAY

Shell

3.1
40 reviews
Gas Station
Riverside County, US

Location details

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29750 Rancho California Rd, Temecula, CA 92591, USA
3.1
Reviews
5
0
4
0
3
1
2
0
1
4
  • Google Comments (5)
  • Comments (5)

My uncle went in to pump gas and said $20 on 12 the girl named Samantha put it on 2. So he went back and told him she couldn’t do anything. when asked about the manager name and number she said she can’t give that out. Worst location to go! No service and they definitely don’t care about your money. She blames him for her mistake.

2 weeks ago

They always say their air for tires is not working or their button to start it does not work so pay $2.00 even after I filled up my gas.

in the last week

Nice enough Gas Station, but not sure how they have 6 trash, washer fluid, paper towel stations, and not a single one had any paper unless it’s by design.

4 years ago

The car wash was out of order. I came back a week later on 4/28/21 at 9:50am and again it didn't work. I called the store and they told me it doesn't register your code if there is another car in line ahead of you! She said I had to come in and get another code. Inside she wasn't wearing a mask. The cashiers there never wear a mask. She asked for my receipt and when I informed them the machine outside didn't give me a car wash receipt. She said I had to prove to her that I had ordered a car wash by going on my phone and logging in to my credit card account and showing her the transaction. She could have simply asked for my card so she could have done her job and looked it up. When I told her I don't do banking on my phone she said, "Well how do I know you really paid for a car wash?". I said, "OK, when I get home I'll dispute the credit card charge and never come here again." Her reply was "Sounds good! Have a nice day". To sum up the car wash is faulty and the staff is passive aggressive, breaks the pandemic laws and is unhelpful.

2 years ago

Two restrooms, one has a cone in front of it, an employee came out of the other one after over 5 minutes and said it was an employee restroom. No signs to that effect. Guess he must have left it stinky? So he wouldn’t let anyone in. Thanks Shell.

9 months ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 3.1 star rating with 40 Reviews.