Shell

Queenie was amazing! Great customer service and amazing personality!! Had to stop in for a quick trip from Lewes to Christiana for My Dads surgery follow up and she made a very trying time in our lives so much better. She made a quick stop for bathroom and drinks a wonderful experience! Thanks Queenie for brightening up our day.

The worst customer service. My mom and I went to the restroom while my husband was pumping gas outside. My mom went in first and I was waiting to go after her. One of the ladies came over and said we were not allowed to use the restroom unless we buy something. I told her my husband was getting gas outside but she wouldn’t listen. She demanded us to buy something in the store or leave. She was very rude the whole time (literally screaming at my face). When my husband came in, she asked for the receipt to prove that he pumped the gas. We decided to leave at this point. The worst customer service ever. Avoid at all costs.

Very rude shop owner, I fueled up the car moved it nicely out of the way to let other people use the fuel pump. Went in the store to use the restroom and the lady told me very rude that I cannot use it when I’m not a costumer… so I told her I loved my car. But she became more rude, accusing me from lying. We dropped all our drinks and left. She’s not worth to get any business.

The older Indian woman (presumably the owner) working the counter was very hostile and ignorant. We parked at the gas pump and after went inside to use the bathroom. She immediately chased us down until we bought something, accusing us of not being actual customers. So I bought a $2 thing of tic tacs to get her off my back. I go into the bathroom, which by the way was disgusting, and there was no toilet paper. I kindly went out and asked her for some and she angrily mumbled under her breath “this is exactly why *something about people using the bathroom idk*”. The soap dispenser was some dirty plastic one that was filled with water. Luckily we had hand sanitizer. When we left the bathroom she had her co worker follow us out and stare at us through the window until we left. Literally for what??? We were paying customers. Their typed sign on the door did state you had to be a customer which we were, though is that even legal for a public place not to provide a restroom? Clearly every other review has had this same experience this is actually insane why these people are still employeed. Not to mention not a single item was priced. This business is an embarrassment.

It was very windy and raining day. We stopped there and asked for the restroom and told her we would buy stuff. The cashier was really really rude and won’t let us walk in by a single step. We got out and wait in the small lobby, and quickly changed a wet diaper for my baby. She rushed out and yelled to me and my baby. She was beyond mean and crazy. I would never ever go to this shall. Shall should shut down this site, it really hurts the brand. This is the worst gas station I have ever visited!