Shell

Stopped in here today because my car was making a weird grinding sound. I thought maybe there was debris trapped underneath it but I couldn't see anything. The convenience store attendant walked me out to talk to the mechanic who said they would put it up on the lift and take a look underneath. It was VERY busy with every bay full but they got my car in there pretty quickly (~20 min). I was waiting on the sidewalk in 90+ degree heat, the convenience store attendant came out to offer me a seat inside in the A/C. So nice! Turned out I had some branches stuck underneath the car which they were able to remove easily and see there was no damage. Best part- the mechanic refused to take any money for the repair! He just asked me to please come back sometime for an oil change, tire rotation, or other service. You bet- I will DEFINITELY go back to this Shell station!!!

Shell has refineries in Nigeria and other parts of the world, which are polluting the local water supply and killing everyone, leading to protests. Shell hired the military in Nigeria to kill the locals and burn down their houses. I'll never go back to a Shell station. You should join me.

Came about three months ago with a check engine light on. They told me that they had to change a few sensors for $550. The problem was sill not fixed, so they claimed they had to reset the timing belt. This cost me at least another $100. The check engine light was still on after the reset and they told me the don't how to fix it! This cost me almost $700 and it took about 3 weeks without even resolving the issue! I had to go to the deal to get it fixed in one day! Avoid them at all cost!

Person at the cash called Shark, at 11 am on 11 Sep 2021 shouted at my husband to get out and refused to serve him. We called the police and the officer went in and dealt with him.

I understand your workers are not well-educated and extremely lazy. But at lease pick up some customer phone calls please? Jeez