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Shell > Reviews in Penobscot County, Maine, US - RAY

Shell

4.2
46 reviews
Gas Station
Penobscot County, US

Location details

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3 Moosehead Trail, Newport, ME 04953, USA
4.2
Reviews
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  • Google Comments (5)
  • Comments (5)

Just called not to long ago, asking to place an order for a pizza. Got an attitude from the lady at the register, so she hands the phone off, can clearly hear her tell the deli lady the phone was her issue, deli lady picks up, asked one question at a time, major attitude, and then was like "K you're done" to me, hands the phone to cashier, and says "what a waste of time" will not be coming back, never had a place be so disrespectful about wanting to order food, especially considering they have a deli at which, making food is their ONE job. So disappointed. The food quality has gone down, badly, but considering no one else with better food does food to order on Sundays, I settled. Will not return

2 years ago

Short handed, which I get AND UNDERSTAND. BUT to be RUDE, flat out rude, is unacceptable. Worker. Pumps lacking receipt paper, so rather than filling up and taking stress off counter, (which she could do) shes forcing everyone to enter, stand in line to get receipt. I said "someone should fill the receipts". She snarky said "That's hard to do when you are the only one here" and walked off. HEY, it would be easier ON YOU. AND YOU WERE NOT alone, there was AT least one other person. I have ALWAYS gone here vs Irving or Bears, but really, to be that snarky and rude? No need. How about "I am sorry, we have been trying, just cant get a break to actually do it." How about the OWNER/Manager step up a bit and help. ? I know staffing is hard, but being rude doesn't help anyone.

2 years ago

Great deal on gas. Have their rewards card and save 5¢, pay with cash and save another 5¢. Update: So they no longer give the 5 cent discount if you pay with cash. So long as you have their rewards card you still get 5 cents off per gallon.

5 years ago

One of the best gas station/stores as you get of the interstate in Palmyra/Newport. One of my best things about this location aside from easy gas pumping is the delicious Freshies Pizza they serve here. Definitely my favorite. They have a fountain drink stand, the cooler drinks are definitely cold. Everything is very well organized. Public Restrooms are easy to use and clean/comfortable. Definitely recommend this place. Also its right across the street from Dunkin' Donuts, Burger King and next to McDonalds.

5 years ago

Very busy, but always get in and out in a hurry. One of the best values for gas north of Augusta and I travel 40,000 miles a year in this state.

6 years ago

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How is Shell rated?
Shell has a 4.2 star rating with 46 Reviews.