We had a horrible experience with the attendant in the gas station store when we were having car issues. To give background, we got off the freeway and came to this Shell gas station when our tire pressure light came on. We pulled next to the air machine to fill our tire, but we could hear the air coming out of a puncture and the tire was completely flat within 10 minutes of getting there. This was a rental car, and it did not have a spare or a tire repair kit, so our only option was to call a tow truck and an uber to carry our 6 passengers (which included 2 toddlers). During the 1.5 hours we were waiting for the tow truck, 3 cars came to get air and even though we were partially in the parking spot, they were able to pull their car close to the air machine and fill their tires, all while being compassionate and kind to us as they saw our flat. Despite this, the gas station attendant came out twice to yell at us AND call the police. Even after explaining the situation, she accused us of being "so rude" to those who needed to pump their tires. She told us that she knows we have a flat, but that we can still drive on the rim to move it out of the way. And worst of all, she ended up calling 911 to report us for staying too long and blocking the machine. The cop was very gracious to us, made sure we had a tow on the way, and seemed confused as to why the attendant called them. This woman really made an unfortunate incident much more stressful and lacked any sort of human decency or awareness of what warrants a 911 emergency.
Horrible place! Pumps can't read your card. The contact less payments also don't work. Its almost 2023! You walk in and it feels old and disgusting. I got charged the same transaction twice. It's a nasty gas station in a decent neighborhood. Skip it and go a little up the street to CHEVRON.
Car wash does not accept cards you have to use an app. I have used it 2 times and when I pull through no water comes out so I have to go in and get a code to punch in. Just purchased the code inside and save yourself some time.
Worn out old pumps, but they function well, just look awful. The fountain soda machine inside is wacky, you'll press one button and get something that tastes like it but totally off, like it was mixed with something else, definitely not getting anymore fountain drinks. Morning time employee was kind and polite. Overall not a bad gas station, but not very good.
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We had a horrible experience with the attendant in the gas station store when we were having car issues. To give background, we got off the freeway and came to this Shell gas station when our tire pressure light came on. We pulled next to the air machine to fill our tire, but we could hear the air coming out of a puncture and the tire was completely flat within 10 minutes of getting there. This was a rental car, and it did not have a spare or a tire repair kit, so our only option was to call a tow truck and an uber to carry our 6 passengers (which included 2 toddlers). During the 1.5 hours we were waiting for the tow truck, 3 cars came to get air and even though we were partially in the parking spot, they were able to pull their car close to the air machine and fill their tires, all while being compassionate and kind to us as they saw our flat. Despite this, the gas station attendant came out twice to yell at us AND call the police. Even after explaining the situation, she accused us of being "so rude" to those who needed to pump their tires. She told us that she knows we have a flat, but that we can still drive on the rim to move it out of the way. And worst of all, she ended up calling 911 to report us for staying too long and blocking the machine. The cop was very gracious to us, made sure we had a tow on the way, and seemed confused as to why the attendant called them. This woman really made an unfortunate incident much more stressful and lacked any sort of human decency or awareness of what warrants a 911 emergency.
a month ago0
Horrible place! Pumps can't read your card. The contact less payments also don't work. Its almost 2023! You walk in and it feels old and disgusting. I got charged the same transaction twice. It's a nasty gas station in a decent neighborhood. Skip it and go a little up the street to CHEVRON.
a year ago0
Car wash does not accept cards you have to use an app. I have used it 2 times and when I pull through no water comes out so I have to go in and get a code to punch in. Just purchased the code inside and save yourself some time.
a year ago0
The Old women She dont speak espanish . The fat lady doesn't speak Spanish. and she has the face of a nopal. COME ON
6 months ago0
Worn out old pumps, but they function well, just look awful. The fountain soda machine inside is wacky, you'll press one button and get something that tastes like it but totally off, like it was mixed with something else, definitely not getting anymore fountain drinks. Morning time employee was kind and polite. Overall not a bad gas station, but not very good.
2 years ago