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Shell > Reviews in Los Angeles County, California, US - RAY

Shell

3.7
29 reviews
Gas Station
Los Angeles County, US

Location details

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2291 S Atlantic Blvd, Monterey Park, CA 91754, USA
3.7
Reviews
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  • Google Comments (5)
  • Comments (5)

Im a paying customer and was just asked to leave by the clerk to fix my flat tire somewhere else. That's rude I don't know if she's racist or what

a month ago

The lady with white hair in the afternoon allie is her name is the best employee there with good customer service such a vary nice lady she knows all her customers like they're family don't forget you're rewards

7 months ago

I am super disappointed I love this gas station and the workers.. today that changed.I’ve been living here two years and apparently the older lady with curly hair with an accent her name tag wasn’t visible who looks white. accused a young Asian boy from stealing he used a card it said approved and she tried to yell at him and stop him and I said it said approved she gave me an attitude and said “well he didn’t say anything I responded with it’s a card it shows you both. When it was my turn to pay I enter my rewards because it helps on gas and it’s great for when you buy in store and she said “uhhm are you getting gas that’s only for gas what are you doing?” I responded with” it goes for things in the store for points for gas”then chip reader was malfunctioning happens here a lot I had to use two different cards. So moved to clean my chip and grab another card (not holding anything but my wallet and she yelled saying “you didn’t pay! ” loud infront of people I said “excuse me I see that I’m not trying to steal from you” she said I’m helping you I try to hand her my card she came around it works and she said “now you paid” I said “do people steal here a lot ?” She replied with yes and I said “no wonder you think everyone is stealing I come here almost everyday for coffee and get all my gas here you don’t remember me?” She said “not you” but all her actions and accusations she just did showed deemed otherwise I’m so upset and disappointed it’s offensive I’m not a theif I’m not happy and I will be calling corporate

10 months ago

I didn’t ask for the two young ladies names but they were very friendly and nice . I just want to show a token of appreciation and leave a review!! I’m sorry I didn’t ask for their names but they were working 11/6 at 8:00pm, thanks 🙏🏽

a year ago

I had a great interaction with the attendant. My card was not working for whatever reason, and instead of just telling me to use a different pump or having me pay inside, she was awesome and assisted me all the way at the pump. Great customer service, great personality, service with a smile, and really made me feel comfortable. Thank you so much, sorry I didn't get your name. Need more people like her!

2 years ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 3.7 star rating with 29 Reviews.