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Shell > Reviews in Fairfield County, Connecticut, US - RAY

Shell

4.1
158 reviews
Gas Station
Fairfield County, US

Location details

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1429 E Putnam Ave, Old Greenwich, CT 06870, USA
  • Monday:
    05:00 - 23:00
  • Tuesday:
    05:00 - 23:00
  • Wednesday:
    05:00 - 23:00
  • Thursday:
    05:00 - 23:00
  • Friday:
    05:00 - 23:00
  • Saturday:
    05:00 - 23:00
  • Sunday:
    05:00 - 23:00
4.1
Reviews
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  • Google Comments (5)
  • Comments (5)

This place has everything you need to maintain your car. Car wash, vacuum, emissions testing (only one in town), oil change, etc. And all done relatively quickly. However this place has a reputation for high prices, heavy sales tactics, and hidden add-on charges. Gas prices are the highest in the area, and even higher if you don't purchase a car wash - check the price board carefully.

3 months ago

I had a very bad experience with Lava Jato here. Car washes don't clean well and there are excessive subscription charges that can't be cancelled. They offer you a subscription at a certain price and a few months later they start charging double. When you ask them about this they just say that they are there to sell subscriptions because they earn commission on them. Scam

a month ago

Good morning, gentlemen, I call on the manager to educate his work staff. Today they treated me very badly for grabbing a coffee that Ivan included with my gas membership, a coffee for 4.67, that's it. theft I have been with them for 4 years I have a washing membership and a gas discount you can get things there for free they told me now they are leaving that I have to pay very badly I have to cancel my monthly payment very good but their staff is very bad they are racist the one who treated me badly she is a girl with glasses

a month ago

Questionable advertising for gas prices others should be aware of. Driving by we saw gas was listed for ~$3.70/g on the station's exterior sign. We stopped, began the fueling process and noticed that you had to purchase a car wash to get the discounted price. There regular price was $4.09, which is much higher than other stations in the area. It was definitely misleading. We decided to purchase the car wash because we were already there. However, when we went to go to the car wash, it appeared to not be operating because other cars were inline and beginning to back out and leave. We didn't want to wait any longer so we decide to leave as well. The car wash coupon is good for another month, so we'll likely use it since we paid for it. However, we won't be going back due to the lack of transparency in gas prices. Hope this helps motorists who are looking to refuel in this area. Also- be sure to check out the reviews on the car wash. Apparently there are questionable practices about the membership they want you to sign up for.

3 months ago

I have had such a bad experience with the Car Wash here. The car wash doesn't clean well and then there are the over charges with subscriptions that can't be cancelled. This is a local business, you can't scam customers and expect to do business for long. A car wash I purchased expired by a day and was denied. This is not how you treat long time customers. Word is getting around. Edit: Emailed them and they did not respond

3 months ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 4.1 star rating with 158 Reviews.