Website says 5am to open I got there at 6am they still weren’t open and when I called the lady hung up on me for asking what time they open. Terrible customer service
I only pulled into here because I was running on fumes and it was conveniently close to the doctor's office. However the pumps don't allow Google pay. When I finally scan the card it only pumps about a third of a gallon and shut off. All the other pumps are apparently broken. I never have this problem at Speedway which is cheaper and 200 yards away. I know pumps can break but the fact that they don't offer Google pay is unacceptable. I won't be going to Shell again
I want you to notice how old the reviews are that are good... more than a year old compared to mine... why? Because back then, this place was TOP NOTCH! Arguably one of the BEST places in Lexington. Then new ownership took over and it went downhill FAST! They are consistently out of pop in their fountain drink section, the quality of food has went down, the service is horrendous compared to the STELLAR service there was once there. I work at a hotel in the area, and I now REFUSE to allow any of their menus in my hotel, before I even had groups use them for catering, and now I would never recommend them. I am so disappointed. I am just glad there is a Speedway close by and I will drive right past this place to go there, at least their candy is fresh, their drinks are stocked. And the service, while still not comparable to this company's old team is still better than what is there now.
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Website says 5am to open I got there at 6am they still weren’t open and when I called the lady hung up on me for asking what time they open. Terrible customer service
a month ago0
A newer looking station with an open feel. Toilets were in need of cleaning when I visited.
5 years ago0
I only pulled into here because I was running on fumes and it was conveniently close to the doctor's office. However the pumps don't allow Google pay. When I finally scan the card it only pumps about a third of a gallon and shut off. All the other pumps are apparently broken. I never have this problem at Speedway which is cheaper and 200 yards away. I know pumps can break but the fact that they don't offer Google pay is unacceptable. I won't be going to Shell again
a year ago0
All three things I bought from here this morning were expired. Disgusting….
5 months ago0
I want you to notice how old the reviews are that are good... more than a year old compared to mine... why? Because back then, this place was TOP NOTCH! Arguably one of the BEST places in Lexington. Then new ownership took over and it went downhill FAST! They are consistently out of pop in their fountain drink section, the quality of food has went down, the service is horrendous compared to the STELLAR service there was once there. I work at a hotel in the area, and I now REFUSE to allow any of their menus in my hotel, before I even had groups use them for catering, and now I would never recommend them. I am so disappointed. I am just glad there is a Speedway close by and I will drive right past this place to go there, at least their candy is fresh, their drinks are stocked. And the service, while still not comparable to this company's old team is still better than what is there now.
3 years ago