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Shell > Reviews in Russell County, Kansas, US - RAY

Shell

3.3
236 reviews
Gas Station
Russell County, US

Location details

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4115 193rd St, Bunker Hill, KS 67626, USA
3.3
Reviews
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  • Google Comments (5)
  • Comments (5)

Good thing the women's restroom is at the end of the hall, because you can see into the men's when you walk past it. Other than the poorly maintained building, the cashier was very nice.

2 months ago

Trash cans were full by the pumps. The bathrooms were disgusting. The bad smell from the bathrooms filled the whole store.

5 months ago

Place is a trash pit. Looks like a middle Eastern ghetto. Building/parking lot/property in general is unkept. Two (apparently wrecked) campers sitting out back. Then you go inside to be greeted by the smell of sewer. Walked into the bathroom and there was more urine on the floor than in the urinals. Floor was literally wet with piss.Turned around and walked out

a month ago

I would give 0 stars if possible! This place was awful! The bathrooms were absolutely disgusting 🤮, no proper locks on the door dirty and nasty. I’ve seen a lot of gross bathrooms but these were just neglected! That’s not even the problem though, I went to go check out at the regular desk because the other check out said fuel desk and asked if I could check out here, the lady at the counter literally shouted at me that she was already helping somebody, it was honestly just so damn rude. I literally work customer service, I understand if you need a second but that’s inexcusable to speak to someone that way! She should be fired! I was one of many that she was rude to in the 5 minutes I was there, including her poor coworker at the fuel desk. 9/10/23 at about 4:20. Shell needs to investigate her!

3 months ago

Stopped here for gas and to use the restroom on our way back home to Missouri. This was by far the nastiest gas station I’ve EVER been too! I took my daughter inside with me for us to use the bathroom and we took a video and walked right back out it was so disgusting!! I’ve seen portapots cleaner than this place and those are just terrible in general! So as I’m leaving I asked the he/she cashier if they ever clean the bathrooms? He/she looked at me and said only when corporate tells US too!!! Really??!!! What in the actual hell kinda answer is that?! That has to have been the most ridiculous answer someone has ever said to me! That was just pure laziness and the most unprofessional ignorance I’ve ever heard in my life!! So unless you want to walk-in to a place of business where you would literally feel like you could catch some sort of disease I suggest going on to the next gas station!!

4 months ago

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How is Shell rated?
Shell has a 3.3 star rating with 236 Reviews.