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Shell > Reviews in Anne Arundel County, Maryland, US - RAY

Shell

2.3
94 reviews
Gas Station
Anne Arundel County, US

Location details

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1001 Aviation Blvd, Baltimore, MD 21240, USA
2.3
Reviews
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  • Google Comments (5)
  • Comments (5)

This shell location has a numerous amount of fuel pumps so on a regular day no need to wait for a pump to become available. A car wash is present at this location, which I haven’t utilized. The store portion of this location doesn’t have a sign or logo on it. The receipt gives an address of 1881 Aviation Blvd, but on Google Maps it comes up as 1001 Aviation Blvd. I apologize, I was mistaken the 8’s on the receipt are 0’s. Ideal location close to the car rental locations and fairly close to the airport.

a year ago

I usually don’t review but they really made me to do it so here is the reason: 1. Pricing Discrepancy: I noticed a significant price difference compared to other gas stations and convenience stores in the area. The snacks and drinks at Shell were noticeably more expensive, which made it difficult to justify purchasing them. 2. Lack of Value: Not only were the prices higher, but the value for money was also lacking. The portion sizes of the snacks were smaller compared to other places, and the drink options were limited. It felt like I was paying more for less. 3. Inconsistent Pricing: Another issue I encountered was the inconsistency in pricing. The same snack or drink item would have different prices at different Shell locations. This lack of uniformity was frustrating and made it difficult to anticipate the cost. 4. Customer Service: Additionally, the customer service experience was subpar. The staff seemed disinterested and unhelpful when I inquired about the pricing. It would have been beneficial if they were more transparent and willing to address my concerns. Conclusion: Overall, my experience with Shell's pricing for snacks and drinks was disappointing. The higher prices, lack of value, inconsistent pricing, and unsatisfactory customer service left me feeling dissatisfied. I hope this review helps Shell improve their pricing strategy and provide a better experience for their customers.

2 months ago

Best place to refill in route to BWI. Always friendly staff no matter the time of day or night. Its a gas station, they sell gas and thats all I care about. Anyone who gives a negative review about a station near an airport as well ran as this one, has never flown in or out of MEM. You can be stabbed at those stations.

4 months ago

Deceptive advertising and rude employee! The sign clearly does not distinguish price difference for cash or credit, yet the pump was 10 cents higher. When I pointed this out to the clerk, he said "The big sign is cash price, and the small one is credit." When I said, "But it doesn't say that," he said rudely, "Well I'm telling you that's the cash price." I'll be sure never to go there again.

6 years ago

Tobacco prices are super high. Purchased a disposeable pod for JUUL, charged me $45 and same pod I bought from Royal Farms next door for $25, ripping off customers big time. Stay away from this store!!!

11 months ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 2.3 star rating with 94 Reviews.