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Shell > Reviews in Baldwin County, Alabama, US - RAY

Shell

2.9
41 reviews
Gas Station
Baldwin County, US

Location details

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29640 Malbis Plantation Parkway, AL-181, Daphne, AL 36526, USA
2.9
Reviews
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4
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  • Google Comments (5)
  • Comments (5)

Very easy in and out for gasoline! It has a big assortment of snacks and drinks. Even a cute little restaurant if your on the move but hungry. Restrooms need some cleaning.

3 months ago

Idk what immature rude lady is working tonight Saturday May 27th 2023. 4:20am but talking mess about me taking 20 seconds to use the bathroom is ridiculous. Especially after I just spent $52 in gas here. She yelled at me “don’t come back” after I asked if she was really mad that I used her bathroom. Absolutely ridiculous. You should be mad you work in a dump, you real up in arms over a job you don’t even like.

6 months ago

Rude employees every time, but my visit today made it the last time after the cashier gave my husband an attitude when he hadn't said a word to her. Based on the owner's responses to reviews, standards are very low for this gas station and the people they hire.

8 months ago

Convenient location. But I am a frequent user of the Shell Fuel Rewards Program. I use it at the pump & also inside Shell stores to earn rewards I can apply towards fuel, etc. My concern is when the cashier cancels out the option to enter my rewards info (i.e. alt ID) on the signature pad before I even have the chance to enter it. Leave a little time please for customers to input their info especially if customer is keying in something on the keypad before a transaction is tendered & train employees why this is important. (If you buy things in the store - you can earn pretty significant rewards at the pump over time.) Worth the little extra effort IMO. Thank you.

a year ago

My review is for the car wash. It needs to be updated or worked on. Something. If I’m paying $14 for a car wash I expect it to work properly. The “lava flow” only comes out on the passenger side. It doesn’t even reach halfway to the drivers side front windshield. Also every time I have to pay to rinse out my mirrors. If I don’t then soap will cover my car as I drive off. I love the full service. Everyone is always very polite. And the free vacuums are wonderful. The wash just needs a little work. It’s been this way for quite some time now.

4 years ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 2.9 star rating with 41 Reviews.