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Shell > Reviews in Prince George's County, Maryland, US - RAY

Shell

3.2
45 reviews
Gas Station
Prince George's County, US

Location details

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16501 Ballpark Rd, Bowie, MD 20716, USA
3.2
Reviews
5
2
4
0
3
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2
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  • Google Comments (5)
  • Comments (5)

For the past several years I have visited this shell gas station for the car wash only. I thought the price was reasonable and the car wash was decent. However when I visited last week November 2023 I was not satisfied, because the car wash did not dispense any soap. When I bought this to the attention of the manager on duty pictured above, she simply asked "what do I expect for $9 ?" My response to her was " I frequent this Shell gas station at least twice a month and this has never happened. " She kept repeating that this was a $9 car wash and denied me a refund or another car wash. I suggested that she could witness the lack of soap if she allowed me to drive through again. I did call Corporate and I am waiting for a response. Stay tuned, meanwhile I will visit the other Car Wash ( Whip Cream) right down the street. If you visit this car wash beware of the lack of soap.

3 weeks ago

When the pump tells you to “see cashier” and the cashier is a complete JERK throughout your whole simple interaction. This place is TRASH. The pumps don’t work and the place is a rip off. Hopefully someone buys it and makes it a nice establishment like it once used to be.

4 months ago

Stopped by the shell gas station today. Inside they have SUBWAY'S SANDWICHES. Good spot to grab some gas and a sub with coffee. Excellent Double meat subs available.

10 months ago

Employee walked to the door and locked it as we were walking up to the door at 12:40 today to come in. We are a family with two small children who needed to use the restroom and get some snacks. This is NOT open 24 hours! The employee just walked back to the register and stood there, ignoring us.

a year ago

Good for a quick gasoline fill up

a month ago

Frequently asked questions about Shell

How is Shell rated?
Shell has a 3.2 star rating with 45 Reviews.